Customer service coordinator Work, Jobs in Shawbury, Shr (with Salaries)

Sales & Logistics Co-ordinator
Landowner Liquid Fertilisers Ltd —Much Wenlock
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
12d
Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee assistance programme
Customer Service Coordinator - Maternity Cover
Reconomy Connect —Telford
- Temporary
- Hybrid work
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Customer Service Coordinator - Pallet-Track Network
Clive Cowern Transport Services Ltd —Bridgnorth
- £28,500 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Sick pay
Quick apply
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Service Coordinator
Recra Consulting —Four Ashes
- £26,000 a year
- Full-time
- Organisational skills
Quick apply
Installations Coordinator
Radius Limited —Crewe
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Apprentice Customer Service Co-ordinator - 2 year FTC
Equans —Stoke-on-Trent
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
4d

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Sales & Logistics Co-ordinator

Landowner Liquid Fertilisers Ltd
Much Wenlock

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
12 days ago

Benefits

Company pension
On-site parking

Qualifications

Sales support
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
Logistics
Microsoft Office
Account management
Communication skills

Full job description

Overview
We are seeking a proactive and customer-focused Sales & Logistics Coordinator to join our team. This is a varied role combining customer service, sales support and transport coordination. You will be responsible for ensuring customers receive a professional and efficient service from initial enquiry through to delivery and aftersales support.

Working closely with the Sales Director and wider business, you will coordinate customer orders, arrange deliveries, communicate with customers and hauliers, and help identify opportunities to strengthen customer relationships and support business growth.

The successful candidate will be organised, commercially aware and comfortable managing multiple priorities in a fast-paced environment.

Key Responsibilities - Customer Service & Account Support

Act as a key point of contact for customers via telephone, email and online enquiries.
Process customer orders accurately and efficiently.
Build and maintain strong customer relationships through proactive communication.
Handle customer enquiries, delivery requests and service issues promptly and professionally.
Ensure customers are kept informed of delivery schedules and any changes to planned deliveries.
Provide aftersales support and ensure customer issues are resolved effectively.
Maintain accurate customer records and order information.

Sales Support & Customer Development

Support the Sales Director by maintaining regular contact with customers.
Follow up enquiries, quotations and sales opportunities.
Identify opportunities within existing accounts and help develop customer relationships.
Generate and qualify leads before passing opportunities to the Sales Director.
Assist with customer retention and account development activities.
Gather market and customer feedback to support business growth.

Logistics & Delivery Coordination

Plan and coordinate customer deliveries using approved transport providers.
Liaise with hauliers, suppliers and customers to ensure deliveries are completed efficiently and on time.
Arrange and communicate delivery schedules to customers.
Manage delivery changes, failed deliveries and transport-related customer enquiries.
Coordinate inbound and outbound transport activity where required.
Ensure transport activity aligns with customer requirements and business priorities.

Operational Support

Work closely with production, purchasing and sales teams to ensure customer requirements are met.
Assist in coordinating inbound raw material deliveries where required.
Support the scheduling of deliveries to align with production requirements.
Maintain transport and customer service KPI information where required.
Identify opportunities to improve customer service, operational efficiency and communication.

About You

We are looking for someone who enjoys building relationships, solving problems and delivering excellent customer service. The ideal candidate would be:

Customer-focused with excellent communication skills.
Organised and capable of managing multiple priorities.
Commercially aware and proactive.
Comfortable taking ownership and making decisions.
Confident dealing with customers, suppliers and transport providers.
A strong team player with a positive attitude.
Experienced in Microsoft Office, particularly Excel and Outlook.

Desirable Skills

Experience in customer service, sales support, account management or logistics coordination.
Experience working within manufacturing, agriculture, distribution or related industries.
Experience arranging transport or coordinating deliveries.
Experience using ERP, CRM or order processing systems.

What We Offer

A varied and rewarding role with real responsibility.
Opportunity to work closely with customers and contribute to business growth.
Long-term career stability within an established and growing business.
Supportive working environment with opportunities for personal development.
Competitive salary based on experience.

If you enjoy working with customers, coordinating deliveries and helping businesses grow through excellent service, we would like to hear from you.

Benefits

Company pension
On-site parking

Work Location: In person

Pay: £30,000.00-£35,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in shawbury, shr

Sales & Logistics Co-ordinator

Customer Service Coordinator

Customer Service Coordinator - Maternity Cover

Customer Service Coordinator - Pallet-Track Network

Service Co-ordinator - Helpdesk - 12 month FTC

Service Coordinator

Installations Coordinator

Apprentice Customer Service Co-ordinator - 2 year FTC

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