Business Development Manager
Department: Sales & Business Development
Reporting To: Business Development Director
About Us
Incap Electronics UK Ltd is part of Incap Corporation, a trusted and established full-service provider of Electronics Manufacturing Services (EMS). Incap supports customers ranging from global multinational organisations and mid-sized businesses to innovative startups, across the complete electronics manufacturing value chain.
Incap combines state-of-the-art manufacturing technology with an entrepreneurial culture and highly skilled people. The company operates across Finland, Estonia, India, Slovakia, the UK, the United States, Germany, Romania and Hong Kong, employing approximately 1,300 people worldwide.
Our values: Honesty – Trust – Integrity – Quality – Clarity
Our sites offer advanced manufacturing capabilities including prototyping, printed circuit board assembly (PCBA), box build, testing, cable assembly, and maintenance and repair services.
About the Role
As Business Development Manager, you will be responsible for the development and growth of new and existing business opportunities across a diverse range of markets, supporting Incap UK’s ambition to build on its strong foundations and drive sustainable growth.
This is a customer-facing role requiring a proactive and strategic approach to sales, relationship management, and market development, with aerospace and defence remaining a desirable but not exclusive sector focus.
Main Responsibilities
- Develop and execute business development and sales strategies aligned to company growth objectives
- Identify and secure new customers across key sectors including defence, industrial, medical, energy, communications and emerging technologies
- Build, manage, and convert a robust pipeline of opportunities, including long and complex sales cycles
- Establish and maintain strong relationships with key stakeholders and decision-makers
- Present, and negotiate commercial proposals, quotations, and agreements
- Ensure profitable growth through effective pricing, margin management, and commercial awareness
- Act as the primary commercial interface for new customers during onboarding and early production phases
- Work closely with Engineering, Operations, Quality, and Supply Chain teams to develop and deliver customer solutions
- Monitor market trends, customer requirements, and competitor activity to identify growth opportunities
- Support development of value propositions and service offerings aligned to market needs
- Represent Incap UK at customer meetings, industry events, and exhibitions
- Maintain accurate CRM data, sales forecasts, and pipeline reporting
- Drive continuous improvement in sales processes and customer engagement
- Ensure alignment with company quality standards (ISO9001 and AS9100 where applicable)
This list is not exhaustive. Duties shall be carried out in accordance with local work instructions and procedures, with flexibility required to meet business needs.
About You
Essential
- Proven experience in business development or sales within Electronics Manufacturing Services (EMS) or related industries
- Strong understanding of electronic manufacturing industry
- Demonstrated ability to generate new business and manage complex sales cycles
- Excellent communication, negotiation, and presentation skills
- Strong commercial awareness with focus on sustainable and profitable growth
- Ability to build relationships across all levels of an organisation
- Self-motivated, results-driven, and proactive in approach
- Strong organisational skills with the ability to manage multiple opportunities simultaneously
Desirable
- Experience working across multiple sectors such as defence, industrial, medical, energy or communications
- Strong understanding of PCBA, box build, and electronic manufacturing processes
- Familiarity with aerospace and defence standards such as AS9100
- Technical or engineering background (degree or equivalent experience)
- Experience with CRM systems and sales reporting tools
- Knowledge of global manufacturing or offshore supply models
Job Details
Location: UK (flexible, with travel required) hybrid working with requirement to attend site dependant on business requirements
Hours: 39 hours per week
Benefits
- Bonus scheme based on company performance
- Car allowance
- Company sick pay
- Workplace pension scheme enrolment from day one
- Onsite parking
- Summer and Christmas social events
Pay: From £50,000.00 per year
Benefits:
- Company events
- Company pension
- On-site parking
- Sick pay
- Work from home
Work Location: Hybrid remote in Newcastle-under-Lyme ST5
