Client advisor Work, Jobs in Sheepscar, Dur (with Salaries)

Customer Advisor
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- £14.29 an hour
- Full-time
- Hybrid work
- Communication skills
Client Accounting Services Advisor
TC-Group —Stanley
- £27,000 - £37,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Training & development
- Annual leave
- Work from home
Quick apply
Mortgage Advisor
Mortgage Advice Bureau —Durham
- Remote
Patient Contact Centre Advisor
Spire Healthcare —Seaham
- £12.76 an hour
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Client Success Advisor
I T C Service Ltd —Hebburn
- From £27,500 a year
- Full-time
- CRM software
- English
- Continuous improvement
- Life insurance
Quick apply
3d
Customer Service Advisor (Inbound)
PDSA —Sunderland
- £24,528 - £25,264 a year
- Full-time
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
Stocktaker
nGeneration —Newcastle upon Tyne
- £26,000 - £28,000 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Spa Customer Service Advisor
Bannatyne —Darlington
- £12.90 an hour
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
6d
Client Accounting Services Senior Advisor
TC-Group —Stanley
- £38,000 - £48,000 a year
- Full-time
- Hybrid work
- Training & development
- Leadership
- Communication skills
- Annual leave
- Work from home
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
- Sales
Quick apply
Senior Information Security Consultant
Waterstons —Durham
- £50,000 - £64,000 a year
- Hybrid work
- Business development
- Communication skills
- Employee assistance programme
- Sick pay
Customer Service Advisor - Nights
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Communication skills
Quick apply
Mortgage Advisor
The Mortgage Experts —Consett
- £60,000 - £100,000 a year
- Remote
Quick apply
SHE Advisor
Joseph Gallagher Limited —Wall Houses
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Teaching
- Employee discount
Sales Advisor/Administrator
Rennnyco Ltd —Darlington
- £27,500 - £28,500 a year
- Full-time
- Forklift
- Cleaning
- Computer skills
Quick apply
Customer Service Advisor
ArvatoConnect —Newcastle upon Tyne
- £24,785 a year
- Full-time
- Hybrid work
- Computer literacy
- In-person
- Communication skills
- Employee discount
- Life insurance
1d
Environmental Advisor
Power T&D —Darlington
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Life insurance
Quick apply
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply
Senior Employee Relations Specialist
Inspired Human Resources Ltd —Blyth
- Up to £36,000 a year
- Part-time
- Hybrid work
- Hospitality
- Human resources
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Private Client Tax Manager
RMT Accountants & Business Advisors —Durham
- Business development
- Team management
- Mentoring

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client advisor jobs near sheepscar, dur

Customer Advisor

Alexander Mann Solutions (AMS) -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£14.29 an hour

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Stakeholder liaison
Customer interaction
Multidisciplinary collaboration
Outbound calling
Communication skills

Full job description

Job description - summary

We're looking for compassionate and resilient individuals to join our Customer Support Operations team, supporting customers through some of life's most challenging circumstances.

Our Bereavement Services and Power of Attorney teams provide specialist support to customers and their representatives when they need us most. In this role, you'll manage a varied and often complex caseload, handling both telephony and back-office activities while delivering exceptional customer outcomes within a highly regulated environment.

Job description - the role

You'll take ownership of customer cases, working closely with colleagues across the bank, solicitors, charities, and other external partners to ensure every customer receives the support, guidance, and care they need.

If you're highly organised, thrive in a fast-paced environment, and combine excellent attention to detail with genuine empathy, we'd love to hear from you.

What You'll Be Doing

Taking full ownership of customer enquiries and cases, seeing them through to resolution while delivering positive customer outcomes.
Managing a high volume of inbound and outbound calls, alongside a busy caseload, whilst maintaining accuracy and quality.
Supporting customers who may be experiencing bereavement, vulnerability, or other life-changing circumstances, providing compassionate and personalised support.
Working within a regulated environment, ensuring all activities are completed accurately and in line with policies, procedures, and regulatory requirements.
Collaborating with colleagues across branches, contact centres, and specialist teams, as well as external organisations such as solicitors and charities.
Identifying customer needs and tailoring solutions to their individual circumstances.
Escalating complex cases appropriately and engaging specialist support where required.
Building strong relationships with internal and external stakeholders to create a seamless customer experience.
Sharing knowledge and best practice to support continuous improvement and team success.

Candidate Profile: Key accountabilities, skills & experience

What You'll Bring

Experience delivering excellent customer service in a fast-paced operational, contact centre, or regulated environment.
A strong sense of ownership and accountability, with the ability to manage your workload effectively and independently.
Excellent attention to detail, ensuring customer information and case activity are processed accurately.
Confidence managing multiple priorities, high call volumes, and complex cases while maintaining quality standards.
Strong communication and listening skills, with a natural ability to build rapport and demonstrate empathy.
The confidence to have sensitive conversations and support customers through difficult situations.
A collaborative approach and the ability to work effectively with colleagues and external partners.
An understanding of the importance of regulatory compliance, risk management, and delivering fair customer outcomes.
Resilience, adaptability, and a positive attitude in an ever-changing environment.

About the client

What’s on offer?

Working schedule: Monday – Friday 9am -5pm
Hourly rate: £14.29
Start date – 5th October 2026
Total hours: 35 hours per week
Contract length: 6 months
Hybrid working once Signed off by management

Office location: Leeds, Gosforth & Glasgow

Next steps

Why Join Us?

This is more than a customer service role. It's an opportunity to make a genuine difference to customers during some of the most important moments of their lives. You'll join a supportive team that values empathy, collaboration, ownership, and continuous improvement, while providing opportunities to develop your skills and build a rewarding career.

If you're passionate about helping people, take pride in your work, and can thrive in a busy, regulated environment, we'd love to hear from you.

Job Reference: AMSCWS01197

Apply Now

Refine Your Search

client advisor jobs in sheepscar, dur

Customer Advisor

Client Accounting Services Advisor

Mortgage Advisor

Patient Contact Centre Advisor

Client Success Advisor

Customer Service Advisor (Inbound)

Stocktaker

Spa Customer Service Advisor

Client Accounting Services Senior Advisor

JUNIOR SALES ADVISOR

Senior Information Security Consultant

Customer Service Advisor - Nights

Mortgage Advisor

SHE Advisor

Sales Advisor/Administrator

Customer Service Advisor

Environmental Advisor

Customer Success Manager

Senior Employee Relations Specialist

Private Client Tax Manager

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