Services administrator new starter Work, Jobs in Sheffield, Eng (with Salaries)

Onboarding & Customer Service Administrator
Cloud9 Fulfilment —Sheffield
- £24,420 - £28,000 a year
- Full-time
- English
- Administrative experience
- In-person
- Free parking
Quick apply
4d
Business Support Administrator
Moore Insight —Sheffield
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Customer service
- ERP systems
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Business Administrator
First Intuition —Sheffield
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Quick apply
8d
Senior Administrator
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £28,392 - £31,157 a year
- Part-time
- Annual leave
5d
Procurement Administrator
Caddick Construction Ltd —Wakefield
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Payroll Administrator
Northern Commercials (Mirfield) Ltd —Brighouse
- £16,965 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Payroll Administrator (Part-time)
KB Event Ltd —Pinxton
- From £28,000 a year
- Overtime
- Contracts
- In-person
- Annual leave
Quick apply
6d

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Business Support Administrator
Moore Insight —Sheffield
Provide day-to-day business support administration, including email inbox management, travel bookings, office supplies, facilities support, and handling and…
£27,000 - £28,000 a year
Quick apply
11d
Business Support Administrator
Exemplar Health Care Services Limited —Sheffield
Full valid driving licence and access to your own car. Greet visitors, answer telephone calls and direct messages promptly and accurately.
£26,436.80 a year
4d

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services administrator new starter jobs near sheffield, eng

Onboarding & Customer Service Administrator

Cloud9 Fulfilment
Sheffield

Quick apply

Job details

Full-time
£24,420 - £28,000 a year
4 days ago

Benefits

Free parking
Casual dress

Qualifications

Logistics
English
Administrative experience
SaaS
Account management
Communication skills
Negotiation

Full job description

Job Description: Onboarding Administrator

Location: Unit 3-4 Parkway Link, Kettlebridge Road, Sheffield, S9 3AJ

Reporting to: General Manager

Company: Cloud9 Fulfilment

Role Overview

Cloud9 is seeking a meticulous and communicative Onboarding & Customer Service Administrator to join our growing team. This role is pivotal in bridging the gap between a successful sale and a fully operational shipping partnership. You will be the primary point of contact for new e-commerce clients, guiding them through the administrative, financial, and technical setup of their accounts.

The successful candidate will blend high-level administrative precision with strong negotiation skills, ensuring our clients receive optimal collection windows from couriers while becoming proficient users of our award-winning Order Management System (OMS).

Core Responsibilities1. Account Lifecycle Management

Lead the post-sales journey for new clients, ensuring a smooth transition into the Cloud9 ecosystem.
Manage the end-to-end account application process, including the collection of necessary documentation and coordinating credit checks.
Liaise with internal finance and sales teams to ensure all compliance and contractual requirements are met.

2. Courier & Logistics Coordination

Act as the lead negotiator with our courier partners to secure efficient and reliable collection windows for clients.
Coordinate with couriers for physical collection setups, troubleshooting any initial logistical hurdles.
Maintain strong relationships with courier representatives to advocate for our clients' specific needs.

3. Technical Implementation & Training

Configure client accounts within the internal software, ensuring all settings are tailored to their specific business model.
Deliver professional, one-on-one training sessions to clients, teaching them how to use the internal system to manage, track, and optimise their dispatch process.
Advise clients on best practices within the OMS to streamline their internal operations.

4. Relationship Management

Provide exceptional customer service, managing expectations and timelines throughout the onboarding phase.
Act as a technical and operational subject matter expert, answering queries with clarity and professional confidence.

Person Specification

Feature Requirement

Experience

Proven experience in administration, account management, or logistics coordination.

Negotiation

Demonstrated ability to negotiate effectively with third-party suppliers (e.g., couriers).

Technical Aptitude

Ability to quickly learn the intricacies of SaaS/OMS platforms and translate technical features into user-friendly instructions.

Communication

Strong interpersonal skills with a professional telephone manner and excellent written English.

Detail Oriented

Exceptional accuracy in data entry and documentation management.

Proactive

A self-starter who can manage multiple client migrations simultaneously without compromising on quality.

Why Join Us?

This is an exciting time to join a business with a clear roadmap for exponential growth. At Cloud9, you will be working with award-winning technology and a team dedicated to disrupting the traditional shipping landscape.

Pay: £24,420.00-£28,000.00 per year

Benefits:

Casual dress
Free parking

Work Location: In person

Quick apply

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services administrator new starter jobs in sheffield, eng

Onboarding & Customer Service Administrator

Business Support Administrator

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Procurement Administrator

Payroll Administrator

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