Banking relationship manager Work, Jobs in Sheffield, Syk (with Salaries)

Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave
Assistant Category Manager (Resourcing and Consultancy)
HSBC Global Services Limited —Sheffield
- Full-time
4d
Operational Excellence Practitioner
Close Brothers —Doncaster
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Financial services
Intermediary Oversight Analyst
Close Brothers —Doncaster
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Conflict management
- Financial services
Senior PS Consultant
Aptean —Chesterfield
- Full-time
- Hybrid work
- ERP systems
- Mentoring
- Communication skills
12d
Suitability Assessor
Post Office Ltd —Chesterfield
- Full-time
- Computer literacy
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Sales Adviser
BarrattDevelopments —Rotherham
- Weekend availability
- Customer service
- Computer literacy
- Computer skills
Data Governance Analyst (12 month FTC)
Close Brothers —Doncaster
- Full-time
- Hybrid work
- Analytics
4d
Assistant Retail Manager
RSPCA Sheffield Animal Rescue Centre —Woodseats
- £12.71 an hour
- Part-time
- Customer service
- Driving
- Recruiting
- Health & wellbeing programme
Quick apply
2d
Finance Manager
BHP —Sheffield
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
Store Manager
Belstaff —Alfreton
- Training & development
- Retail management
Quick apply
11d
Supervisor
Belstaff —Alfreton
- Retail management
- Cash handling
Quick apply
11d
IBMz Network Engineer
NTT Ltd —Sheffield
- Weekend availability
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills

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Customer Success Manager

SBS -
Sheffield

Apply Now

Job details

£45,000 - £55,000 a year

Benefits

Annual leave

Qualifications

Client engagement
Customer service
Stakeholder liaison
Internal department liaison
Numeracy
Maths
Partnership building
Customer relationship management
Risk management
Relationship management
Customer interaction

Full job description

Position Overview:

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Client Relationship Manager!

As a Client Relationship Manager at SBS, you will be at the forefront of our ISA product line client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships.

Location: London, Sheffield, or Bristol

Salary: 45k to 55k GBP

Work model: Hybrid

Responsibilities:

Improving the overall customer relationship, delivering reliable administrative support and customer service
Responsible for understanding, monitoring and implementing the contractual terms and service level agreement.
Acknowledging customers promptly and treating them in a courteous manner
Maintaining a working knowledge of each client and their business
Producing documentation after any client meetings, summarising any additional actions required, including follow-up calls
Communicate and represent client goals, requirements, and interests internally with production and development teams
Work closely with account managers to help drive the strategic success of clients
Maintain control systems to ensure accurate representation of client health
Manage each customer’s backlog, accurately set expectations and deliver to timelines
Lead client account review meetings and ensure preparation for the meetings has been completed before the meeting

Qualifications:

Excellent interpersonal skills, able to communicate with a wide range of people
Strong customer service ethic
Work well in a team setting
Reliable and ethical, respecting customers’ confidentiality
Strong decision-making skills and the ability to take the lead
Ability to manage risk
Proactive, highly self-motivated, and organised
Flexibility as there may be travel involved
Comfortable approaching people
Good numeracy skills
Ability to understand complex technical concepts and explain these in simple terms
One to two years’ experience in a customer-facing, or similar, role.
We would also be interested in hearing from individuals with relevant University degrees who would like to start getting first-hand experience in a customer/operational role.

Company Overview:

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

#LI-Hybrid

#LI-ST1

Apply Now

Refine Your Search

banking relationship manager jobs in sheffield, syk

Customer Success Manager

Assistant Category Manager (Resourcing and Consultancy)

Operational Excellence Practitioner

Intermediary Oversight Analyst

Senior PS Consultant

Suitability Assessor

Sales Adviser

Data Governance Analyst (12 month FTC)

Assistant Retail Manager

Finance Manager

Store Manager

Supervisor

IBMz Network Engineer

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