Customer success manager Work, Jobs in Sheffield (with Salaries)

Customer Success Manager
Everfield —Sheffield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Time management
- Flexible schedule
University Partnerships Manager
UniHomes —Sheffield
- £40,000 a year
- Full-time
- Salesforce
- Business development
- Travel
- Work from home
- Employee discount
Quick apply
Customer Success Manager
Mindbody —Sheffield
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
9d
Desk Based Account Manager
Precision Timber Ltd —Rotherham
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
Quick apply
Territory Manager
Powerforce —Sheffield
- £28,000 - £32,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
- Annual leave
- Employee discount
Customer Relationship Manager
Xpress Fuel Ltd —Sheffield
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
12d
Customer Advocate
Aptean —Sheffield
- Full-time
- Hybrid work
- Salesforce
- Maintenance
- IT
Customer Service Manager
Morrisons —Sheffield
- Hospitality
- Team management
- Employee discount
Quick apply
Customer Insight & Resolution Consultant
Leger Shearings Group —Rotherham
- £30,000 a year
- Weekend availability
- Free parking
- Annual leave
8d
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
Territory Manager – Midlands
Uniplex (UK) Ltd —Sheffield
- £40,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Profit sharing
- Health & wellbeing programme
Quick apply
13d
Field Based Account Executive
Precision Timber Ltd —Rotherham
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
Quick apply
Business Development Manager
Powerforce —Sheffield
- £28,000 - £32,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
- Annual leave
- Employee discount
Key Account Manager
Romac Logistics —Chesterfield
- £60,000 - £65,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
9d
Trading Manager
Morrisons —Sheffield
- Hospitality
- Team management
- Employee discount
Quick apply
B2B Lead Generation Manager
Superior Wellness Limited —Chesterfield
- Full-time
- CRM software
- Sales
- Business development
- Free parking
- Employee discount
Quick apply
Customer Account Manager (Desk Based)
Safetykleen —Dinnington
- £28,000 - £40,000 a year
- Full-time
- Free parking
- Employee assistance programme
Quick apply
5d
Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
1d
Business Development Manager
OrderYOYO —Sheffield
- Sales
- Restaurant
Quick apply
Associate Client Advocate
Aptean —Sheffield
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
12d

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customer success manager jobs near sheffield

Customer Success Manager

Everfield
Sheffield

Apply Now

Job details

Full-time
£30,000 - £40,000 a year

Benefits

Flexible schedule

Qualifications

English
B2B
SaaS
Account management
Communication skills
Time management

Full job description

About Everfield
Everfield buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our mission is to foster ambition, fuel growth, and unlock opportunities for Europe’s software ecosystem.

Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and access to a team of experts in building and growing European B2B SaaS companies who consult on financial and operational topics. Founded in 2022, Everfield has an ecosystem presence in 7 countries, and growing.

About Us

Motivity is a highly customisable electronic job sheet system used daily by thousands of engineers across the UK and Ireland. With over 200 customers and ambitious growth targets, we are focused on strengthening long-term client relationships, driving product adoption, and identifying opportunities for account growth.

Position Overview

You will own a portfolio of mid-market service businesses (avg. £5,000 ACV), taking full ownership for retention, renewals, and account growth. You will drive product adoption, identify upsell opportunities, and expand existing accounts, while building strong, trusted relationships. You’ll work closely with sales and product teams to ensure customer success translates into measurable business outcomes and revenue growth.

Key Responsibilities

Account management & relationship ownership — Build strong relationships with customers and act as their trusted advisor
Retention & growth — Own renewals, reduce churn, and identify upsell opportunities across your portfolio
Customer engagement & adoption — Drive product usage and ensure customers achieve maximum value from Motivity
Issue resolution & escalation — Manage customer concerns, coordinate internally, and ensure timely resolution
CRM excellence — Maintain accurate account data, track renewals and expansion pipeline, and ensure nothing is missed
Customer insight & opportunity identification — Monitor customer needs, identify risks and growth opportunities, and act proactively
Guide customers through initial setup, trial, and early adoption

Required Qualifications

Professional-level English (written and spoken)
Proven experience in B2B SaaS customer success, account management, or similar role (3+ years)
Strong communication and relationship-building skills with the ability to influence stakeholders
Commercial mindset with experience in renewals, retention, or upsell
Excellent time management and ability to prioritise across multiple accounts
Proactive, self-motivated, and comfortable working with minimal supervision
CRM proficiency
We know nobody ticks every box. If the role energizes you and you want to grow with our customers, please apply—even if you don’t meet 100% of the criteria.
Experience working with operational or field service teams is a strong plus

What We Offer

Base salary of £30,000–£40,000 per annum + performance-based bonus tied to renewals and upsell metrics
Direct impact on customer growth and retention in a scaling SaaS business
Hybrid setup with flexible working hours
A small, experienced, and supportive team
A modern tool stack, including Intercom, Pipedrive, Slack, and Chargebee
Clear product value and established customer base to build on
Workations, team events, and a strong internal culture

Apply Now

Refine Your Search

customer success manager jobs in sheffield

Customer Success Manager

University Partnerships Manager

Customer Success Manager

Desk Based Account Manager

Territory Manager

Customer Relationship Manager

Customer Advocate

Customer Service Manager

Customer Insight & Resolution Consultant

Commercial Manager

Territory Manager – Midlands

Field Based Account Executive

Business Development Manager

Key Account Manager

Trading Manager

B2B Lead Generation Manager

Customer Account Manager (Desk Based)

Customer Support Team Leader & Account Manager

Business Development Manager

Associate Client Advocate

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