customer service representative Work, Jobs in sheffield s11 (with Salaries)

Inbound Banking Customer Service Advisor
Alexander Mann Solutions (AMS) —Sheffield
- £13.87 an hour
- Full-time
- Customer service
- Financial services
- In-person
Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Customer Service Representative
TheNottingham —Sheffield
- £25,000 - £25,500 a year
- Hybrid work
- Customer service
- No experience needed
- Financial services
- Annual leave
2d
Customer Service Assistant
Wickes —Sheffield
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Customer Service Advisor
Wave Tech Global Limited —Sheffield
- £14 - £16 an hour
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
2d
One Stop - Customer Service Assistant
One Stop —Sheffield
- £12.81 an hour
- Full-time
2d
Customer Service Assistant
MCR Property Group Ltd —Sheffield
- £13 an hour
- Hospitality
- Organisational skills
Quick apply
Inbound Banking Customer Service Advisor
Alexander Mann Solutions - Contingency —Sheffield
- Customer service
- Financial services
- In-person
Customer Service Advisor
Paragon Brand Services —Sheffield
- £26,500 a year
- Overtime
- Hybrid work
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Service Advisor
Air Liquide —Sheffield
- Full-time
- Communication skills
Rapid Response Customer Service Representative
FMG —Huddersfield
- £29,741.59 a year
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Service Assistant Over 18
Tenpin - Sheffield —Sheffield
- £12.75 - £13.21 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
8d
Relief Customer Service Assistant
Chartwells —Sheffield
- £13.50 an hour
- Part-time
Multi-drop Driver/Customer Service Assistant
Travis Perkins —Sheffield
- Weekend availability
- Customer service
- Driving
- Employee discount
7d
Customer Service Specialist
Sherwin-Williams —Sheffield
- Full-time
- Customer service
- English
- IT
Sales and Customer Service Executive
MCR Property Group Ltd —Sheffield
- £14.50 an hour
- CRM software
- Hospitality
- Sales
Quick apply
6d
Experienced Customer Service Agent
Cars 2 ltd —Wakefield
- £14.28 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Life insurance
- Referral programme
Quick apply
14d
Customer Service Advisor
Oliver King Consulting Limited —Chesterfield
- From £26,437 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
Customer Service Representative
Biffa Waste Services —Barlborough
- £25,174 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
Quick apply
1d
Customer Service Coordinator
Valve and Process Solutions Ltd —Chesterfield
- £24,420 - £29,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
5d

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Inbound Banking Customer Service Advisor

Alexander Mann Solutions (AMS) -
Sheffield

Apply Now

Job details

Full-time
£13.87 an hour

Qualifications

Customer service
Financial services

Full job description

Job description - summary

Enjoy helping people and building new skills?

If you’re looking to gain valuable customer experience with the UK’s best bank, as voted by Forbes 2026, this could be a great opportunity for you.

On behalf of Nationwide, AMS is recruiting Inbound Banking Customer Service Advisors on a 12‑month temporary contract.

Job description - the role

As an Inbound Banking Customer Service Advisor, you’ll be the first point of contact for our customers, supporting them over the phone with their everyday banking needs. We’re looking for people who are empathetic, understanding and genuinely care about delivering a great customer experience. If you take pride in helping others and want to make a positive difference, this could be the role for you.

You’ll receive full training, along with the support of a friendly and experienced team who will coach and guide you, ensuring you have everything you need to succeed in your role.

We're offering a £13.87 hourly rate, working between 8am - 8pm Monday to Sunday.

You’ll work onsite at Nationwide, 5 days out of 7, with 6 weeks’ notice of your shift pattern. Shifts include Early (8am–4pm), Mid (9am–5pm / 10am–6pm), and Late (11am–7pm / 12pm–8pm). During weeks where you work late shifts, you’ll have that weekend off. (Some weeks may involve working six days across a rolling pattern into the following week.)

What you’ll be doing

Handling a range of inbound calls, you’ll play a central role in supporting Nationwide’s members. As a leading Bank, our customers are also our members, and their needs are at the heart of everything we do.
You’ll support a wide range of customers throughout the day, handling a steady flow of enquiries, working at pace while being supported by clear processes, training, and a close-knit team
This could include guiding members through online banking or talking through our products and services, adapting your approach to suit each individual and making sure they get the outcome that’s right for them.

Candidate Profile: Key accountabilities, skills & experience

About you

If you’ve got a customer service background, if you’re a confident communicator and looking to take on a new challenge, this could be just the job for you. You’ll also be comfortable using a computer or laptop. You don’t need financial services experience, you’ll be fully trained. What’s important is that you want to get things right for our customers and leave them smiling. And we’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because we want our employees to reflect the diversity of our members and thrive in an inclusive environment.

We need you to:

Be passionate about doing the right thing for our customers

Be comfortable using a desktop/laptop computer.

Have access to a secure and reliable internet connection

Enjoy working within a fast-paced environment

Show excellent attention to detail and accuracy

Be confident on the phone and able to build rapport with our members.

About the client

Why work at Nationwide?

We’re different from other financial service providers. We’re a bank, owned by our customers. And for over 130 years, we’ve supported those customers to make the most of their money and achieve what they want from life. That’s reflected in the way we work here at Nationwide. We come together to make sure we’re doing things in the best way possible, both for each other and for our customers. If you join us, you’ll be part of that. You’ll be able to help us build something really quite special. And you’ll have the opportunity to make a real difference. As a mutual organisation, we are guided by a social purpose which we interpret as ‘building society, nationwide’. A key element of fulfilling this purpose is employing a mix of people that reflect the wider communities that we serve. On top of that, we always want you to be yourself. To use your skills and experience to make our Society stronger. To feel valued for who you are, not just what you do. Because here at Nationwide, we understand that we can do more together than we ever could alone.

Next steps

Next steps:

If you’d like to apply, just click the ‘Apply now’ button.

All candidates offered will need to be credit checked, Basic DBS and Right to Work documents available, ID and Proof of Address.

Job Reference: AMSCWS01162

Apply Now

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customer service representative jobs in sheffield s11

Inbound Banking Customer Service Advisor

Customer Support Agent