Treatment manager Work, Jobs in Shefford, Bdf (with Salaries)

Customer Success Manager
Total IT Technology Solutions Ltd —Bedford
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Office
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Therapist
Champneys Henlow —Henlow
- £19,957.77 a year
- Part-time
- Free parking
- Annual leave
Quick apply
Keyworker
Autism Bedfordshire —Bedford
- £34,540 - £41,189 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Up to 50% travel
Quick apply
Trainee High Intensity Therapist
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £39,959 - £48,117 a year
- Full-time
- Travel
3d
Complex Case Manager
Central London Community Healthcare NHS Trust —Harpenden
- £51,657 - £58,785 a year
- Part-time
- Rehabilitation centre
8d
ABA Tutor
Advance Therapy —Bedford
- £15 - £22 an hour
- Part-time
- Applied behaviour analysis
- English
- Master's degree
- Free parking
Quick apply
3d
Transport Planner - Weighbridge Administrator
Vetspeed Ltd —Royston
- £30,500 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Store discount
Quick apply
Senior Therapist
Champneys Henlow —Henlow
- £15,312 - £27,024 a year
- Weekends only
- Hotel
- Resort
- Free parking
- Annual leave
Quick apply
Proposal Coordinator (Clinical Research)
Evestia Clinical —Letchworth
- Remote
- Microsoft Office
- Business development
- Analysis skills
- Employee assistance programme
- Life insurance
Quick apply
1d
Chemotherapy Booking Administrator
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £25,760 - £27,476 a year
- Part-time
- Patient care
- IT
2d
Community Phlebotomist
East of England Community Health and Care NHS Trust (Cambridgeshire) —Luton
- £25,760 - £27,476 a year
- Part-time
- Management
12d
Sales Manager
Bannatyne —Stotfold
- £31,000 a year
- Weekend availability
- CRM software
- Sales
- Social media management
- Annual leave
- Employee assistance programme
Support Worker
UK Addiction Treatment Centres —Luton
- £12.71 an hour
- Full-time
- Care plans
- Negotiation
- Employee discount
Quick apply
Area Housing Manager
Milton-Keynes-Council —Milton Keynes
- £48,226 - £52,413 a year
- Travel
- In-person
- Communication skills
- Annual leave
- Employee discount
9d
EH&S Manager
Senior Aerospace Thermal Engineering —Royston
- Full-time
- Communication skills
Quick apply
5d
Head of Leadership and Management Training
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £57,528 - £64,750 a year
- Full-time
- Master's degree
- Presentation skills
- Team management
3d
Ophthalmology Account Manager - East of England
Santen —Cambridge
- £53,576 - £73,667 a year
- Full-time
- Sales
Quick apply
Administrator
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £25,760 - £27,476 a year
- Full-time
- English
8d
Research Officer
Alzheimer's Research UK —Cambridge
- £32,000 a year
- IT
- Communication skills
- Sick pay
10d
Territory Manager
IQVIA —Cambridge
- Full-time
- Sales
- Analysis skills
- No degree
- Annual leave
- Employee assistance programme

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Customer Success Manager

Total IT Technology Solutions Ltd -
Bedford

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year

Benefits

Health & wellbeing programme
Private dental insurance
Annual leave
Company events
Private medical insurance
Referral programme
On-site parking

Qualifications

CRM software
Microsoft Office
Customer relationship management
Account management
Communication skills
Negotiation

Full job description

Company Profile

Total IT is an award-winning technology services and systems integration business founded in 2006, with offices in Bedford, London, and Dubai. We operate at the intersection of IT, cyber security, networks, and smart building technology, supporting some of the largest and most complex commercial buildings in the United Kingdom, alongside a growing portfolio of international clients.

Overview of the position: This role requires a unique blend of relationship management, strategic planning, and problem-solving skills to ensure the success and satisfaction of our clients. The ideal candidate will be passionate about delivering exceptional service, possess excellent communication skills, and thrive in a fast-paced environment. This individual will champion our core values of flexibility, quality, knowledge, and teamwork.

Experience:

Proven experience in client success management, account management, or similar role.
Strong understanding of customer relationship management principles and practices.
Excellent communication, negotiation, and presentation skills.
Ability to prioritise and manage multiple tasks and projects simultaneously.
Analytical mindset with the ability to interpret data and trends to drive decision-making.
Proficiency in CRM software and Microsoft Office suite.
Experience in the Technology Sector is a plus.

Duties and KPIs:

Client Relationship Management:
Develop and maintain strong, long-lasting relationships with key clients.
Act as the primary point of contact for key client enquiries, requests, and escalations.
Conduct regular check-ins and meetings to understand client needs and objectives.
Proactively anticipate key client concerns and address them effectively.
Strategic Account Management:
Collaborate with clients to develop strategic account plans aligned with their business goals.
Identify opportunities for growth and expansion within existing client accounts.
Work cross-functionally with Customer Service, and Service teams to deliver value-added solutions to clients.
Onboarding and Training:
Facilitate the onboarding process for new clients, ensuring a smooth transition and alignment with their expectations.
Provide training and support to clients on our products/services, ensuring they maximise their usage and value.
Performance Analysis and Reporting:
Monitor key performance metrics and KPIs to assess client satisfaction and identify areas for improvement.
Prepare regular reports and presentations for clients, showcasing progress, achievements, and areas for optimisation.
Issue Resolution and Escalation Management:
Act as a liaison between key clients and internal teams to resolve issues or concerns in a timely manner.
Escalate complex issues to appropriate stakeholders and follow up to ensure resolution and client satisfaction.
Renewal and Upsell Management:
Proactively engage with key clients to renew contracts and subscriptions, driving retention and revenue growth.
Identify upsell opportunities based on client needs and usage patterns, collaborating with sales teams to capitalise on them.
Client Advocacy and Feedback:
Serve as a client advocate within the organisation, representing their interests and championing their success.
Gather client feedback and insights to inform product development and service enhancements.

Location: Bedford, Bedfordshire

Client location:International and National customer base but the majority are based in and around London.

Day to day Communication: Clients, Professional Service& Customer Service Teams.

Travel: From a day-to-day perspective, this role will require you to commute only to/from our head office where the role will be

Additionally, you may be required to travel as and when necessary to:

- Our London office when required (for training or if the Head

Office becomes unavailable)

- Other regional offices (both existing and new for reasons similar

to the above)

- To clients across the Southeast (and in some cases

nationally) and when deemed as a requirement of the role

Company Benefits:

30 Days annual leave plus 1 day, 2 weeks either side of your Birthday
Great working environment within a friendly team
Private healthcare including 24-hour GP access
Mental health & wellbeing programmes
Audio, optical & dental cover
Up to 10 days of relevant training per year
A tailored professional and personal development plan
High performance computers for all employees
Friendly, supportive, and professional working environment

Our Recruitment Process:

Stage 1: Telephone screening (10–15 minutes) with HR TeamStage 2: Teams or in-person interview with Head of Business DevelopmentStage 3: Face-to-face interview with Head of Business Development & HR Manager
Stage 4: Offer discussion with HR ManagerFinal Stage: Offer letter and agreed start date — welcome to Total IT

Why Work at Total IT: Join us and be greeted by “great people” in an atmosphere that makes you want to come into work each day! Expect a warm welcome, fair and professional treatment, and top-up training to help you meet your goals.

Why work at Total IT

A recent team survey gives you an insight into the work life here at Total IT:

"Great people", "The atmosphere makes me want to come into work each day!"

Joining us on this role, expect a warm welcome, and to be treated fairly and professionally with top-up training to help you meet your own goals.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company events
Health & wellbeing programme
On-site parking
Private dental insurance
Private medical insurance
Referral programme

Work Location: In person

Quick apply

Refine Your Search

treatment manager jobs in shefford, bdf

Customer Success Manager

Therapist

Keyworker

Trainee High Intensity Therapist

Complex Case Manager

ABA Tutor

Transport Planner - Weighbridge Administrator

Senior Therapist

Proposal Coordinator (Clinical Research)

Chemotherapy Booking Administrator

Community Phlebotomist

Sales Manager

Support Worker

Area Housing Manager

EH&S Manager

Head of Leadership and Management Training

Ophthalmology Account Manager - East of England

Administrator

Research Officer

Territory Manager

I want to receive the latest job alerts for treatment manager in shefford, bdf

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