Systems analyst Work, Jobs in Shenley, Hrt (with Salaries)

IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
Business Analyst
Clarion Insight —London
- Hybrid work
- JavaScript
- Communication skills
- HTML
- Annual leave
SAP Analyst (15 Month FTC)
Mitsubishi Electric —Hatfield
- £45,000 - £48,000 a year
- Hybrid work
- Sales
- Project management
- IT
- Annual leave
- Employee assistance programme
Quick apply
9d
Systems Analyst
The Royal Household —London
- From £41,000 a year
- Full-time
- Azure
- SQL
- IT
- Annual leave
- Employee discount
14d
Business Analyst
Air Charter Service —Surbiton
- Full-time
- Azure
- DevOps
- ERP systems
- Annual leave
Quick apply
Sports Betting Trading Analyst
Longshot Systems Ltd —London
- Monday to Friday
- Hybrid work
- Data analysis skills
- Machine learning
- Communication skills
- Gym membership
Quick apply
Systems Support Analyst
JH Telecomm —London
- £55,000 a year
- Full-time
- Linux
- In-person
- Annual leave
- Work from home
Quick apply
Service Analyst - Reporting & Insights
Elexon —London
- £46,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Systems Support Analyst
TAM Integrated Solutions —London
- Up to £49,500 a year
- Full-time
- Azure
- Oracle
- DevOps
- Annual leave
- Life insurance
Quick apply
[Korea Development Bank] Analyst / Accounting
Korea Development Bank —London
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Systems Support Analyst (CRM & Ticketing)
ZSL —London
- £33,000 a year
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Infrastructure Support Analyst
Sopra Steria —Hemel Hempstead
- £45,000 - £65,000 a year
- Management
- DevOps
- Analysis skills
- Annual leave
People Systems Analyst (Success Factors)
LiveScore Group —London
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
10d
Senior Analyst - Planning, Allocation & Pricing Systems
Michael Kors —London
- £48,000 - £68,000 a year
- Full-time
- Azure
- Merchandising
- Data analysis skills
Data Operations Analyst
Janus Henderson —London
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
8d
Business Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Analysis skills
- APIs
- Agile
- Annual leave
People Systems Specialist (Analyst) - iTrent
University of East London —London
- £53,040 - £60,752 a year
- Analysis skills
- Human resources
- APIs
2d
Data Analyst
NHSProfessionals —Hemel Hempstead
- £39,000 a year
- Azure
- SQL
- Annual leave
- Employee assistance programme
Quick apply
Distribution Analyst, Theatrical Distribution, Amazon MGM Studios
Amazon Digital UK Limited —London
- Full-time
- Microsoft Excel
- Sales
- SQL
9d
Test Analyst
Emeria —Luton
- £45,000 a year
- Full-time
- Azure
- Analysis skills
- APIs
- Employee discount
Quick apply

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IT Support Analyst – Client Services & Monitoring

GroupNexus -
Hampstead

Apply Now

Job details

Qualifications

Windows
Technical support
Project management
IT support
Project management methodology
Agile

Full job description

IT Support Analyst – Client Services & Monitoring – Hampstead/ Hybrid – Competitive Salary

About us:

GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. We are a company with a real family feel and we want people who thrive on responsibility and have a strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey.

About the role:

The ANPR Technical Support Analyst role is responsible for providing first/ second line support to both internal and external customers for a range of solutions. This is an exciting opportunity for a candidate looking to improve their
technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy.

You will be supporting 1000+ remote sites as well as having responsibility for dispatching engineers to site to resolve issues. A good technical understanding is important as you will be helping to configure hardware and provide support for troubleshooting issues and supporting engineers onsite. Completing daily checks of the system will be part of your routine as well as monitoring all incoming alerts using various tools and whilst there will be predefined actions for some tasks, an overall understanding and willingness to explore will be
required to troubleshoot to get to the bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues.

Key Accountabilities:

Daily management of support tickets
Daily Checks
Compiling reports/ ad-hoc reports
Resolving tickets to SLA
On-site equipment sign-off
Ability to coordinate across teams, working closely with peers to deliver on SLA’s
Advanced skills in troubleshooting and analysis, networking, applications and systems
Proactively contacting clients, contractors and stakeholders as a part of incident management
Troubleshooting hardware\software issues
Management of 3rd party suppliers
Escalation of issues to the 2nd/ 3rd line support operatives
Analysis and monitoring of site data feeds across various platforms
Responding to daily client email/telephone support requests and queries
Commissioning of new sites and solutions
Analysis of site data including visits, vehicle movements, permits and potential offenses
Provision of remote assistance to field service engineers

Technical Skills Required:

Understanding of Windows operating systems from XP onwards
Understanding of network topology and communication services
Proven methodical approach to fault diagnosis
Previous experience within an IT support environment
Experience with specific project management methodologies like PRINCE2 or Agile.
Knowledge of specific industry or organizational procedures.
Experience in a fast-paced, innovative project environment.

GroupNexus is a fun and supportive environment to work and as an employer we invest heavily in our team. Career development is important, and we strive to offer our employees a work place where they feel valued and appreciated. For more information please contact [email protected]

Please note: This is not an exhaustive list of requirements. Additional functions and requirements may be assigned by supervisors as deemed appropriate. For more information on this or other vacancies including supervisors, car park attendants and other vacancies, please contact [email protected] including your name, address and telephone number.

Apply Now

Refine Your Search

systems analyst jobs in shenley, hrt

IT Support Analyst – Client Services & Monitoring

Business Analyst

SAP Analyst (15 Month FTC)

Systems Analyst

Business Analyst

Sports Betting Trading Analyst

Systems Support Analyst

Service Analyst - Reporting & Insights

Systems Support Analyst

[Korea Development Bank] Analyst / Accounting

Systems Support Analyst (CRM & Ticketing)

Infrastructure Support Analyst

People Systems Analyst (Success Factors)

Senior Analyst - Planning, Allocation & Pricing Systems

Data Operations Analyst

Business Analyst

People Systems Specialist (Analyst) - iTrent

Data Analyst

Distribution Analyst, Theatrical Distribution, Amazon MGM Studios

Test Analyst

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