OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
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Working on a Facilities Management contract on part of Transport for London’s Elizabeth Line. To help OCS develop and maintain a positive approach to QHSE by coaching , supporting, advising and guiding operational managers and operational teams in relation to QHSE matters, particularly in the Rail sector, including . maintaining the RISQS and Sentinel accreditations. Influence behaviour and coach others to deliver the QHSE Management System. Deliver a risk based QHSE audit programme and to carry out accident and incident investigations (as directed).
Key responsibilities:
Functional
- To help up-skill operational management so that their QHSE competence, confidence and abilities are enhanced.
- To participate in policy and process review to help achieve simplicity of access, easy understanding and full implementation.
- To communicate proactively on QHSE issues and, as requested, prepare reports, bulletins and briefs to promote learning.
- To assist in the mobilisation and implementation of the company management system for new contracts.
- To react to emerging challenges and adapt as necessary.
- To support delivery of QHSE strategic objectives and initiatives targeted at continual QHSE improvement.
- To support the business to manage effectively QHSE matters and to be capable of taking appropriate and timely corrective action when required.
- Act as the Sentinel Co-ordinator and own and manage the RISQS and Sentinel accreditations
- Carry out Training to meet regulatory and contract/client needs, etc., i.e. Supervisory training, BBS, FORS awareness, Sentinel awareness, NR (track) awareness and subject specific QHSE training.
- To carry out QHSE audits, to be completed to an agreed schedule, in order to identify nonconformance and advise upon corrective actions.
- To carry out accident and incident investigations (as directed) and produce reports with recommendations in conjunction with management to facilitate corrective and preventative action.
- To provide competent advice and support to the business to assist adverse event investigation and proactive follow-up of lessons learnt.
- To liaise, as required, with any enforcement authority (e.g. HSE, EHO) carrying out an investigation involving OCS and to co-ordinate any requests from that authority
- To represent the QHSE Team at meetings providing specialist knowledge and guidance on compliance and resilience activities.
- To give credibility to the role by actively building effective working relationships with customers and key stakeholders.
- To keep up to date with new legislation and industry initiatives to ensure maintenance of CPD.
- To work collaboratively and constructively with other members of the QHSE Team to ensure a consistent and seamless delivery of QHSE support across OCS.
General
- Avoid conflict of interests between personal interests and the interests of the UK & Ireland group.
- Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties.
- Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders.
- Adhere to and promote the UK & Ireland group’s policies on equality & diversity, information security, health and safety and data protection in the performance of their duties.
- Support and promote the UK & Ireland group’s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible.
Qualifications, Skills & Experience:
Necessary
- General secondary education with a high level of numeracy and literacy
- NEBOSH National General Certificate in Occupational Health and Safety (or equivalent)
- TECH IOSH status as a minimum
- At least 3 years relevant experience in an FM, rail or building services maintenance
- Demonstrable experience of managing RISQS, Sentinel & FORs accreditations
- Detailed and comprehensive knowledge of Health and Safety compliance and statutory requirements placed on the business.
- Extensive practical safety management and delivery experience, preferably in a services, manufacturing, industrial or engineering environment. A working knowledge of environmental law is preferred.
- A credible level of experience in investigating significant events and in dealing with enforcement agencies. A good knowledge and understanding of civil claims and criminal enforcement.
- Combined with the hands-on delivery required in this role is strategic project work. Therefore, an analytical approach to problem solving and decision making is essential.
- Able to operate and communicate competently with any level of customer within both the internal and external client organisation.
- The ability to demonstrate proactive customer relationship management and effective relationship building is essential.
- Confident when dealing with the enforcing authorities.
- Seek to create a “Just Culture” model learning from mistakes.
- Behaves in an ethical and sustainable way in all they do
Desirable
- NEBOSH Level 6 National Diploma for Occupational Health and Safety Management Professionals (or equivalent)
- Be committed to performance excellence.
- Seek to be motivational and encouraging.
- Have open and transparent communications.
- Create constructive and respectful relationships.
- Recognise that diversity and difference are assets.
- Demonstrate a consistently positive attitude to work.
- Seek to ensure all staff are treated fairly.
Core Expectations:
- Show flexibility in working arrangements to ensure that a high level of service is delivered.
- Self-motivated and able to work effectively in a fast-paced environment
- Have a positive and focused attitude when dealing with all colleagues
- Be able to take personal responsibility
- Have a flexible and positive attitude towards work
- Be keen to continuously improve own learning and development
- Support and embed the UK & Ireland group’s corporate values.
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We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.