Solutions manager Work, Jobs in Shepherd's Bush, Gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Transformation Manager
RHP —Teddington
- £85,636 a year
- Full-time
- Project management
- Annual leave
7d
Business Analyst
NHS England —London
- £49,387 - £56,515 a year
- Full-time
- Annual leave
3d
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
Business Analyst
Royal College of General Practitioners —London
- £61,083.07 a year
- Full-time
18h
Technology Manager
RHP —Teddington
- £85,883 a year
- Full-time
- Leadership
- Annual leave
6d
Strategic Account Manager
UniTrust —London
- £62,000 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
9d
ZARA HOME STOCKROOM SUPERVISOR
INDITEX —London
- Weekend availability
- Supervising experience
- Leadership
- Time management
Quick apply
1d
Employee Relations Manager
Guy's and St Thomas' NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Management
- Human resources
2d
Education Engagement Practitioner
City of Westminster Council —Westminster
- £42,912 - £52,269 a year
- Temporary
- School
- Negotiation
3d
Holiday Camp Manager
Lazer Lions —Kingston upon Thames
- £13 - £17 an hour
- Childcare
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
14d
Product Manager - Rates Technology
JPMorganChase —London
- Full-time
- Product management
6d
Delivery Manager
APPLY —London
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
Quick apply
Product Manager
Registrar Corp —London
- £55,000 - £65,000 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
3d
IT Operations Manager
Trafalgar Entertainment —Woking
- £60,000 - £65,000 a year
- Full-time
- Continuous improvement
- IT
- Communication skills
7d
Junior Research Fellow(JRFP)
European Institute of Policy Research and Human Rights —London
- Remote
- Bachelor's degree
Quick apply
1d
Administration Assistant
Big Issue Group —London
- £28,000 a year
- Full-time
- Hybrid work
- Employee assistance programme
3d
Project Manager
Tomra —London
- Full-time
- Hybrid work
- ERP systems
- Project management
- Organisational skills
Quick apply
2d
Business Analyst - Fixed Term Contract
Royal College of General Practitioners —London
- £61,083.07 a year
- Full-time
18h
Operations Manager
17 Bruton Street —London
- Up to £55,000 a year
- Full-time
- Oracle
- English
- Microsoft Office
- Employee discount
Quick apply
14h

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

solutions manager jobs in shepherd's bush, gtl

Client Engagement Manager

Transformation Manager

Business Analyst

Customer Success Manager

Business Analyst

Technology Manager

Strategic Account Manager

ZARA HOME STOCKROOM SUPERVISOR

Employee Relations Manager

Education Engagement Practitioner

Holiday Camp Manager

Product Manager - Rates Technology

Delivery Manager

Product Manager

IT Operations Manager

Junior Research Fellow(JRFP)

Administration Assistant

Project Manager

Business Analyst - Fixed Term Contract

Operations Manager

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