Housing specialist Work, Jobs in Shepshed, Lec (with Salaries)

Complaints Resolution Advisor
emh —Coalville
- £32,170 - £35,744 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
4d
Strategic Housing Specialist Fosse Way
Ministry of Justice —Leicester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
11d
Quality and Standards Officer
emh —Coalville
- £32,170 - £34,535 a year
- Full-time
- English
- Annual leave
- Employee assistance programme
4d
Employment Specialist
Reed In Partnership —Derby
- £31,000 - £33,400 a year
- Full-time
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
Non Medical Prescriber
BAC O'Connor —Burton-On-Trent
- £48,000 - £52,530 a year
- Full-time
- Anatomy knowledge
- Management
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
Therapist (Substance Misuse - Drug/Alcohol)
BAC O'Connor —Burton-On-Trent
- £27,504 - £29,050 a year
- Part-time
- Microsoft Office
- Organisational skills
- In-person
- Store discount
- Work from home
Quick apply
1d
Quality and Standards Assistant
emh —Coalville
- £24,891 - £27,657 a year
- Full-time
- English
- Microsoft Office
- SharePoint
- Annual leave
- Employee assistance programme
4d
Communities Manager
emh —Coalville
- £53,243 - £59,159 a year
- Full-time
- Customer service
- Travel
- Leadership
- Annual leave
- Employee assistance programme
1d
Substance Misuse Practitioner
Framework Housing Association —Nottingham
- £28,392 - £31,157 a year
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
Tenancy Specialist x 2
Clarion Housing Group —Tamworth
- £37,390 - £43,520 a year
- Full-time
- Hybrid work
- Travel
2h
Complex Needs Support Worker
The Housing Network —Leicester
- Up to £29,000 a year
- 8 hour shift
- Travel
- IT
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
8d
Disrepair Surveyor
Brightline Group Ltd —Derby
- £750 - £2,000 a week
- Full-time
- Salesforce
- No experience needed
- English
Quick apply
13d
Detox Support Worker
BAC O'Connor —Burton-On-Trent
- £26,227 a year
- Full-time
- BLS Certification
- Care plans
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Alcohol Recovery Worker
Turning Point —Leicester
- £25,870 - £30,265 a year
- Full-time
- Communication skills
- Annual leave
23h
Resource & Co-Ordination Officer
Derby City Council —Derby
- £31,537 - £33,699 a year
- Full-time
- Maintenance
- Communication skills
1d
Clinical Nurse Manager
BAC O'Connor —Burton-On-Trent
- £49,000 - £51,000 a year
- Full-time
- Anatomy knowledge
- Management
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
Environmental Health Practitioner - Nottingham
Shield Safety Group —Nottingham
- £35,000 - £42,000 a year
- Master's degree
- Bachelor's degree
- Driving
Bank Support Worker
Community Integrated Care —Coalville
- £13.12 an hour
- Weekend availability
- Referral programme
Quick apply
Housing and Debt Caseworker (Legal Aid)
Citizens Advice —Derby
- £26,436.80 - £28,057.00 a year
- Full-time
Pressure Washing Exterior Cleaning Technician
Brooklands Service Group —Nottingham
- £15.50 - £16.20 an hour
- Overtime
- Driving
Quick apply
14d

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Complaints Resolution Advisor

emh -
Coalville

Apply Now

Job details

Full-time
£32,170 - £35,744 a year
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office
Gardening
IT

Full job description

Complaints Resolution Advisor - 2x permanent positions
Location/Base: Homebased, with the ability to work in the head office as and when required (Designated office: Memorial House, Coalville, Leicestershire)
Hours: 35 hours per week (hours are flexible to suit business needs and to be worked between 8am – 6pm)
Salary: £32,170- £35,744 per annum (RFJ 6)

The role

The Complaints Team are looking for a Complaints Resolution Advisor to join working in the Complaints Resolution Team which is part of the Complaints department.

They will be responsible for resolving cases before they turn into complaints and delivering a high performing complaints investigation and resolution service for emh customers.

The role will also include contributing to developing comprehensive customer insight and profiling and ensuring a holistic support service and advice on complaints handling across emh.

The person

Do you have a passion for providing an effective and efficient customer service, and can demonstrate excellent communications skills, whilst working to meet tight deadlines?

Do you possess good IT skills and are competent with Microsoft Office applications (Word, Excel, Outlook) and other databases?

Do you experience of working in a housing and/or customer contact centre environment or related field?

If so, we would love to hear from you.

About us

emh is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.

Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.

Our values

Our values are important to us and we’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.

Company Benefits

Our package for this role includes:

Competitive salary
39 days’ annual leave (including statutory days), increasing to 44 days with length of service (pro-rata for part time)
Contributory Social Housing Pension Scheme (your contributions are matched by emh up to 8%)
Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
A wide range of training and development opportunities (we are an Investors in People accredited organisation)
Opportunities to work flexibly and from home, where the business need allows

Qualifications

Educated to GCSE level in Maths and English or relevant professional experience

For further information about the role, please see attached Job Description and Person Specification.

How to apply

Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).

Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application.

We ask all candidates to evidence their right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.

emh is one of the largest providers of affordable homes and care & support services in the East Midlands.

We have more than 20,000 properties in more than 40 local authority areas across the region, and we provide care and support to hundreds more customers.

Our mission is to provide housing and care to improve opportunities for people.

Our group includes:

emh Homes: providing affordable homes for rent and ownership across the region
emh Care & Support: providing care and support services to a wide range of customers, from people with disabilities to victims of domestic abuse
Midlands Rural Housing: a specialist rural housing services and expertise
emh Sharpes: Landscaping & Gardening

Apply Now

Refine Your Search

housing specialist jobs in shepshed, lec

Complaints Resolution Advisor

Strategic Housing Specialist Fosse Way

Quality and Standards Officer

Employment Specialist

Non Medical Prescriber

Therapist (Substance Misuse - Drug/Alcohol)

Quality and Standards Assistant

Communities Manager

Substance Misuse Practitioner

Tenancy Specialist x 2

Complex Needs Support Worker

Disrepair Surveyor

Detox Support Worker

Alcohol Recovery Worker

Resource & Co-Ordination Officer

Clinical Nurse Manager

Environmental Health Practitioner - Nottingham

Bank Support Worker

Housing and Debt Caseworker (Legal Aid)

Pressure Washing Exterior Cleaning Technician

I want to receive the latest job alerts for housing specialist in shepshed, lec

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