Book manager Work, Jobs in Shepton Mallet, Som (with Salaries)

Assistant Service Manager- Frome
Platinum Motor Group —Frome
- Up to £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Store discount
Quick apply
1d
Accounts & Finance Manager
Coast & Country Parks —Highbridge
- £37,000 - £40,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Computer skills
- Free parking
- Paid training
Quick apply
7h
Retail Deputy Manager
The Works —Wells
- Customer service
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
7d
Programmes Administrator
University of Bath —Bath
- £26,707 - £30,378 a year
- Full-time
- Hybrid work
- Computer literacy
- University
- Continuous improvement
- Annual leave
- Employee discount
6d
Senior Carer/Team Leader
Hays House Nursing Home —Sedgehill
- From £13.50 an hour
- Weekend availability
- Management
- Medication administration
- Mentoring
- Free parking
Quick apply
13d
Maintenance Operative
The Amber Foundation - Charity number 1051388 —Trowbridge
- £17,552.50 a year
- 8 hour shift
- Maintenance
- In-person
- Mechanical knowledge
- Health & wellbeing programme
- Sick pay
Quick apply
8d
Lead Health Navigator
Montpelier Health Centre —Bristol
- £14.43 an hour
- Full-time
- Microsoft Excel
- Management
- Customer service
- Annual leave
Quick apply
Portfolio Manager
Atomos —Bristol
- Hybrid work
Retail Sales Assistant
The Works —Bristol
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
EMEA Account Manager
Netcraft —Bath
- CRM software
- Communication skills
- Annual leave
- Referral programme
Quick apply
Stock Controller (Onsite Representative)
Incora —Bristol
- From £27,000 a year
- Full-time
- Customer service
- In-person
- Time management
Quick apply
Welfare Officer
Homes 4 All Ltd —Bristol
- £12.71 an hour
- Part-time
- Travel
- Communication skills
Quick apply
Senior Design Manager
Gallifordtry —Bristol
- Full-time
- Construction experience
- Employee discount
5h
Clinic Coordinator
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- Communication skills
- Annual leave
10d
Programme Advisory – Business Case & Funding Advisory (Defence Sector)
Turner & Townsend —Bristol
- Full-time
- Hybrid work
- Master's degree
- Business development
- Analysis skills
Quick apply
Support Worker
ILS Case Management —Trowbridge
- £15 - £16 an hour
- 8 hour shift
- Driving
- Free parking
- Annual leave
MOT Centre Manager
Clarkwood MOT LTD —Melksham
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Paid training
Quick apply
Technical Officer
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Databases
- Annual leave
- Flexitime
Financial Accountant
Osborne Clarke —Bristol
- Communication skills
Underwriter
Pen Underwriting —Bristol
- Business development
- Employee stock purchase plan
- Life insurance

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Assistant Service Manager- Frome

Platinum Motor Group -
Frome

Quick apply

Job details

Permanent | Full-time
Up to £16 an hour
1 day ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

CRM software
Vehicle service booking
Client engagement
Complaint handling
Motor vehicle service advising experience
Customer relationship management
Automotive service
Relationship management
Customer interaction
Leadership

Full job description

Platinum Motor Group have an exciting opportunity for an Assistant Service Manager to join our busy team at our Frome Dealership.

This is a key customer-facing role within our Aftersales operation, ideal for someone who enjoys delivering excellent customer service, keeping a busy workshop running smoothly and supporting a team to achieve high standards.

Working closely with the Service Manager, Technicians Parts & Sales Departments, you’ll help ensure our customers receive a professional, efficient and friendly experience from the moment they book their vehicle in through to collection.

As Assistant Service Manager, you’ll play an important role in the day-to-day running of the Service Department. Your responsibilities will include:

Providing customers with a warm, professional and efficient service throughout their visit.
Listening carefully to customers and ensuring their servicing and repair requirements are fully understood and accurately recorded.
Keeping customers informed about the progress of their vehicle and clearly explaining work completed, costs and any future requirements.
Working with the Service Manager and Technicians to maximise workshop capacity and ensure work is scheduled effectively.
Preparing estimates and ensuring all additional work is correctly authorised before being carried out.
Identifying opportunities to recommend relevant maintenance, repairs, products and services in a professional and customer-focused way.
Ensuring job cards, invoices, warranty documentation and customer records are accurate and complete.
Maintaining customer and vehicle information on the dealership management system.
Supporting manufacturer recall and warranty procedures.
Helping to resolve customer queries or concerns promptly, courteously and sympathetically.
Ensuring payments are handled accurately and in accordance with company procedures.
Helping maintain a professional, welcoming and well-presented Service Department.
Building strong relationships with customers and encouraging repeat business.
Supporting the Service Manager with the smooth day-to-day operation of the department and identifying opportunities to improve customer satisfaction, efficiency and profitability.

What we’re looking for:

We’re looking for someone who combines excellent customer service skills with strong organisation and attention to detail.

You’ll ideally have experience within an automotive service or aftersales environment and be comfortable dealing with customers, technicians and Team Members across a busy dealership.

You should be able to:

Communicate clearly, confidently and professionally.
Deliver a consistently high standard of customer service.
Remain calm and effective when handling customer concerns or complaints.
Accurately record customer, vehicle and repair information.
Manage multiple priorities in a fast-paced environment.
Understand the importance of accurate job costing and invoicing.
Work effectively as part of a team while also taking responsibility when required.
Use computerised dealership or customer management systems confidently.
Maintain high professional standards of presentation and conduct.

Knowledge of manufacturer warranty, goodwill and customer care procedures would be particularly beneficial, as would previous experience in a Service Advisor, Senior Service Advisor, Assistant Service Manager or similar automotive aftersales role.

At Platinum, customer service is at the heart of everything we do. As Assistant Service Manager, you’ll have the opportunity to take on real responsibility within our Frome dealership while developing your knowledge and experience within a successful automotive business.

If you’re passionate about delivering outstanding customer service, enjoy working in a busy dealership environment and are ready to take the next step in your automotive aftersales career, we’d love to hear from you. Apply today and take the first step towards a rewarding career with Platinum Motor Group.

Pay: Up to £16.00 per hour

Benefits:

Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Store discount

Experience:

Aftersales: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

book manager jobs in shepton mallet, som

Assistant Service Manager- Frome

Accounts & Finance Manager

Retail Deputy Manager

Programmes Administrator

Senior Carer/Team Leader

Maintenance Operative

Lead Health Navigator

Portfolio Manager

Retail Sales Assistant

EMEA Account Manager

Stock Controller (Onsite Representative)

Welfare Officer

Senior Design Manager

Clinic Coordinator

Programme Advisory – Business Case & Funding Advisory (Defence Sector)

Support Worker

MOT Centre Manager

Technical Officer

Financial Accountant

Underwriter

I want to receive the latest job alerts for book manager in shepton mallet, som

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