Head of customer service Work, Jobs in Shepton Mallet, Som (with Salaries)

Head of Property
The Cornish Bakery —Paulton
- £65,000 a year
- Full-time
- Hybrid work
- Hospitality
- Management
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
10d
Head of Membership - part time (reduced hours in school holidays)
IDPE —Bristol
- From £38,872 a year
- Part-time
- Hybrid work
- CRM software
- Travel
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Head of Central Operations
Toolstation —Bridgwater
- Full-time
- Management
- Travel
- Budgeting
11d
Operations Director / Head of Operations
Prestige Cleaning —Clevedon
- £52,500 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
7h
Head of Brand
Pieminister —Bristol
- £75,000 - £85,000 a year
- Full-time
- Hospitality
- Food service experience
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
Peak Season Operations Assistant (Temporary)
Field & Flower —Shepton Mallet
- £30,000 - £32,000 a year
- Temporary
- ERP systems
- Organisational skills
- In-person
Quick apply
10h
Head of Customs Compliance, Helicopters UK
Leonardo UK Ltd —Yeovil
- £66,000 - £90,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
General Manager
TFT —Wedmore
- £29,000 - £37,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Senior Transformation Manager
National Grid Electricity Distribution —Bristol
- £73,000 - £88,000 a year
- Analysis skills
- Communication skills
- Analytics
- Free parking
- Annual leave
Quick apply
4d
Coffee Account Manager (Central England & Wales) – Wholesale, Barista Training & Customer Support
Extract Coffee Roasters —Bristol
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Café
- Health & wellbeing programme
- Employee assistance programme
Quick apply
3d
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Annual leave
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Operations Manager
ASDA —Yeovil
- Full-time
- Customer service
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
Head of Export Compliance, Helicopters UK
Leonardo UK Ltd —Yeovil
- £66,000 - £90,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
Service Manager - Passenger Transport
Bath and North East Somerset Council —Bath
- £30.88 - £34.62 an hour
- Call to connect
- Contracts
- School
Director of E-Commerce
Screwfix —Yeovil
- Full-time
- Hybrid work
- Employee discount
- Flexible schedule
9d
Procurement Manager
Novuna —Trowbridge
- Up to £65,000 a year
- Full-time
- Hybrid work
- Negotiation
Pricing Lead
Somerset Bridge Group —Bristol
- £80,000 - £95,000 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
Online Manager
ASDA —Yeovil
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Studio Operations Lead
Cox & Cox —Frome
- £26,000 - £28,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d

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head of customer service jobs near shepton mallet, som

Head of Property

The Cornish Bakery -
Paulton

Quick apply

Job details

Full-time
£65,000 a year
10 days ago

Benefits

Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Investment
Hospitality
Driving Licence
Management
Vendor management
Facilities management
Presentation skills
Budget planning
Planned Preventative Maintenance (PPM) implementation
Construction experience
Leadership
Team motivation leadership
Communication skills
Property management
Planned maintenance
Negotiation

Full job description

Head of Property

‘Outstanding to Work For’ as accredited by Best Companies

Full-time hours, hybrid working (1-2 days a week in office)

£65k plus £6k car allowance plus bonus and benefits

Do you want to work for a people first-business, leading our experienced property team to provide great support for our teams across the bakeries?

Are you excited to manage a fast-growing collection of unique bakeries, in varied and interesting locations across the UK?

Can you bring your experience in managing a large estate, to ensure premises and equipment are maintained to a high standard?

If so, we want to hear from you!

Our Property Team is based in Paulton (near Bath/Bristol), but work across the UK, to provide support to our 65+ bakeries across the country. We have ambitious plans to accelerate our growth and open new bakeries, whilst maintaining our existing bakeries to a high standard.

Here at the Cornish Bakery, we want to redefine what a bakery is, does and can be. At our heart we are for and about people, and a part of the local community. Our purpose is to nourish people.

About the role:

We’re looking for an experienced Head of Property (perhaps also know as a Head of Estates or Head of Facilities) to take overall responsibility for leading the property department, devising and delivering the property strategy and managing the department budget.

This will include new site construction, refurbishment, ongoing PPM and reactive maintenance, managing contractors, asset management and healthy and safety compliance, to ensure the property department deliver great service and support to all the bakeries.

As a head of department in Cornish Bakery, you will be a key member of the senior leadership team, working with other Directors and HODs, leading projects and delivering change in our fast-growing business.

As Head of Property your key responsibilities will be to:

Inspire, motivate and lead the property team and champion our culture across Cornish Bakery
Develop a property strategy that supports our core values and vision, maintaining high standards in the bakeries and supports expansion and growth
Continually review the performance, condition and suitability of the bakeries, making recommendations for investment and refurbishments
For new openings, ensure property due diligence, surveys, capital expenditure assessments are completed, presenting capital budgets to the board for sign-off
Lead effective ways of working for the property team and operations to ensure any bakery premises and equipment issues are resolved promptly to minimise impact to the bakery team and customer
Lead PPM programmes, compliance schedules and asset lifecycle plans. Oversee the compliance register, ensuring all inspections, certifications, testing and remedial actions are completed
Establish a preferred supplier framework, with high-quality contractors who can respond promptly to issues in the bakery across the country
Ensure the property team are supporting the operations team on the required standard for premises and equipment regular maintenance, cleaning and standards
Manage the department P&L, ensuring accurate budgeting and phasing, making adjustment to remain within the agreed budget
Be accountable for all property-related statutory compliance, ensuring all properties, equipment and systems are maintained, tested and certified

What we are looking for:

A passion for Cornish Bakery purpose and values
Exceptional people leadership and communication skills

Proven experience in property management in multi-site hospitality, retail or leisure
Experience leading refurbishment and new site opening programmes
Strong contractor and supplier management experience
Knowledge of building compliance and health & safety legislation
Demonstrable leadership experience
Budget management and capital expenditure experience
Commercially astute with strong negotiation skills
Full UK driving licence and able to travel to bakeries average of one day a week

When you join the Cornish Bakery, you’ll benefit from;

50% discount on food and drink
33 days of holiday (including bank holidays)
Pasty Perks – our bespoke reward system
Access to our Hardship Fund
Employer funded health and wellbeing services, with access to a 24/7 GP line
Employee Assistance Programme and discounted gym memberships
Employer funded healthcare cash plan, with money off optical and dental treatment
Paid birthday day off
Membership of the shareholder fund (service dependent)
A competitive bonus scheme, based on results we achieve together
Plus a few more!

Values

If you put people first, are good at what you do and thrive in a fast-paced empowering culture we’d love to hear from you.

All candidates must be eligible to live and work in the UK.

Quick apply

Refine Your Search

head of customer service jobs in shepton mallet, som

Head of Property

Head of Membership - part time (reduced hours in school holidays)

Head of Central Operations

Operations Director / Head of Operations

Head of Brand

Peak Season Operations Assistant (Temporary)

Head of Customs Compliance, Helicopters UK

General Manager

Senior Transformation Manager

Coffee Account Manager (Central England & Wales) – Wholesale, Barista Training & Customer Support

Customer Experience Manager

Manager of Dedicated Implementations - EMEA

Operations Manager

Head of Export Compliance, Helicopters UK

Service Manager - Passenger Transport

Director of E-Commerce

Procurement Manager

Pricing Lead

Online Manager

Studio Operations Lead

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