Client manager Work, Jobs in Sherborne St. John, Ham (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
3d
Catering Manager
Compass Group UK —Basingstoke
- £35,000 a year
- Management
- IT
- Leadership
2d
Operational Support Manager
Kier Group —Basingstoke
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Travel
- Flexible schedule
1d
Regional Facilities Manager
CBRE —Basingstoke
- Full-time
- AI
Salon Manager
Bombshell Hair and Beauty —Basingstoke
- From £16 an hour
- Part-time
- Management
- Merchandising
- Organisational skills
- Free parking
Quick apply
1d
Stores & Despatch Manager
TechPoint —Basingstoke
- £40,000 - £45,000 a year
- ERP systems
- Continuous improvement
- Organisational skills
- Life insurance
- Sick pay
Quick apply
3d
Key Account Manager
Loma Systems —Farnborough
- £60,000 - £75,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
Senior Global Sourcing Manager
Neon People Limited —Winchester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- ERP systems
- Negotiation
- Work from home
Quick apply
2d
Warehouse and Fulfilment Manager
Prism elogistics —Basingstoke
- From £35,000 a year
- Full-time
- Management
- Organisational skills
- Warehouse experience
Quick apply
Partnership Manager
Novus Property Solutions Ltd —Basingstoke
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
8d
Regional Operations Director - Places Leisure
Places for People —Camberley
- £80,000 - £90,000 a year
- Contracts
- Leadership
- Annual leave
- Employee discount
Customer Success Team Manager
CV Library —Fleet
- Full-time
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
Quick apply
2d
Real Estate Program Manager, EMEA
UL Solutions —Basingstoke
- £173,400 - £231,200 a year
- Hybrid work
- Project management
- Bachelor's degree
- Contracts
- Annual leave
Manager, Client Engagement
ICON Plc —Reading
- Full-time
- Remote
- Marketing
- Business development
- Bachelor's degree
- Employee assistance programme
Consultant Team Manager (2)
TrustFlight —Bracknell
- £45 - £60 an hour
- Full-time
- Hybrid work
- Management
- Business development
- Supervising experience
Quick apply
3d
Delivery Manager
Elanco —Hook
- Full-time
- SharePoint
- Agile
- Leadership
Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Reading
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Travel Assistant
BlckBx Ltd —Bracknell
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- English
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
Business Development Manager
Smart Group —Bracknell
- £30,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Work from home
Quick apply
13d
Production Operative
Prism elogistics —Basingstoke
- £27,000 a year
- Full-time
- Warehouse experience
- In-person
- Manufacturing
Quick apply

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client manager jobs near sherborne st. john, ham

Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
3 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

client manager jobs in sherborne st. john, ham

Customer Service Manager

Catering Manager

Operational Support Manager

Regional Facilities Manager

Salon Manager

Stores & Despatch Manager

Key Account Manager

Senior Global Sourcing Manager

Warehouse and Fulfilment Manager

Partnership Manager

Regional Operations Director - Places Leisure

Customer Success Team Manager

Real Estate Program Manager, EMEA

Manager, Client Engagement

Consultant Team Manager (2)

Delivery Manager

Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped

Travel Assistant

Business Development Manager

Production Operative

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