Crm manager Work, Jobs in Shifnal, Shr (with Salaries)

Desk Based Account Manager
Entanet —Telford
- £30,000 a year
- Full-time
- Salesforce
- Contracts
- Communication skills
Quick apply
Regional Customer Relationship Manager
Barchester Healthcare —Stone
- From £400,000 a year
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
Fleet Sales Account Manager
Greenhous - Retail & Fleet —Telford
- £21,500 a year
- Full-time
- CRM software
- Data analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Business Development Manager
Epwin Group PLC —Telford
- Full-time
- Sales
- Customer service
- Business development
Quick apply
13d
HubSpot Manager
Focus Group —Birmingham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
CRM Manager
Steer —Birmingham
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Recruitment & Marketing Manager Black Country Fostering Hub
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- English
- Recruiting
- Analytics
- Flexitime
13d
CRM & Data Manager
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Communication skills
11d
Marketing Manager
Strolll —Stafford
- £40,000 - £50,000 a year
- Full-time
- Social media management
- Analysis skills
- Communication skills
Quick apply
14d
Customer Relationship Marketing Manager
Helping Hands —Birmingham
- £60,000 a year
- Hybrid work
- Team management
- Communication skills
- Analytics
Quick apply
CRM & Data Assistant (12 Month FTC)
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- Hybrid work
- CRM software
- Marketing
- Analysis skills
11d
Digital Marketing Assistant (12 Month FTC)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- Hybrid work
- Marketing
- Analysis skills
- Organisational skills
11d
Leasing and 1:1 Specialist
Converge Technology Solutions —Stafford
- £31,000 - £36,000 a year
- Full-time
- CRM software
- Business development
- Travel
14h
Business Development Executive
Service Innovation Group UK —Stoke-on-Trent
- £40,000 a year
- Full-time
- CRM software
- Business development
- Analysis skills
- Annual leave
- Employee assistance programme
13d
Account Manager - Graduate Scheme
Mercury Hampton Ltd —Birmingham
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Data entry
Quick apply
12d
Event Sales Manager
The Willows Events & Conference Venue —Willenhall
- From £28,000 a year
- Full-time
- CRM software
- Sales
- Social media management
- Free parking
- Annual leave
Quick apply
14d
Digital Marketing Executive/Manager
The Demand Generation Team —Birmingham
- Up to £28,000 a year
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
3d
Account Manager
The Fuel Store —Birmingham
- Full-time
- Hybrid work
- CRM software
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Senior Account Manager
WORD360 Language Services —Birmingham
- £44,000 - £47,000 a year
- Hybrid work
- Leadership
- Annual leave
- Flexible schedule
Student Recruitment and Marketing Portfolio Manager - College of Arts and Law - 31720 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Weekend availability
- CRM software
- University
- Product management
- Annual leave
- Sick pay

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Desk Based Account Manager

Entanet
Telford

Quick apply

Job details

Full-time
£30,000 a year

Qualifications

Account-based growth strategy development
Stakeholder collaboration
Client engagement
Salesforce
Upselling
Internal department liaison
Relationship management
Contracts
Customer support
Customer interaction
Multidisciplinary collaboration
Sales and customer service experience
Account management
Communication skills
Add-on sales
Time management

Full job description

We are looking for a Desk Based Account Manager

Location: Telford

Salary: £30,000 plus commission (OTE £20K)

Hours: 37.5 hours per week, 9am-5.30pm Monday to Friday

Work pattern: Office Based, Telford

About the role

The Desk Based Account Manager is responsible for managing, developing, and retaining a portfolio of customer accounts through remote communication channels such as phone, email, and video meetings. The role focuses on building strong relationships, identifying growth opportunities, and ensuring customers receive exceptional service without the need for regular face to face visits.

Key responsibilities

Manage a portfolio of existing accounts, acting as the primary point of contact for all commercial and service-related queries.
Develop account plans to drive retention, growth, and customer satisfaction.
Identify upsell and cross-sell opportunities based on customer needs, product knowledge, and market trends.
Conduct regular account reviews via phone or video to understand customer goals, challenges, and future requirements.
Respond promptly to customer enquiries, ensuring issues are resolved efficiently and professionally.
Collaborate with internal teams (operations, finance) to deliver seamless customer experiences.
Maintain accurate records of interactions, opportunities, and account status in Salesforce CRM.
Meet or exceed KPIs, including revenue targets, volume targets, retention rates, call activity, and customer satisfaction scores.
Provide product guidance and recommendations, helping customers maximise value from the company’s solutions.
Monitor account performance, proactively addressing risks such as declining usage or competitor activity.

About you

Proven experience in account management, customer service, or inside sales.
Commercial awareness and confidence discussing pricing, contracts, and value propositions.
Competent with CRM systems and digital communication tools.
Comfortable managing multiple accounts and priorities simultaneously.
Strong communication skills, especially over phone and via video call (e.g. Teams/Zoom), with excellent listening skills.
Ability to build rapport quickly and maintain long-term relationships.
Highly organised with strong time management skills.
Problem solving mindset with a proactive approach to customer needs.
Customer centric and relationship driven.
Resilient, positive, and able to work in a fast-paced environment.
Self motivated with a strong sense of ownership.
Team player who collaborates effectively across departments.

What we offer

Competitive base salary.
Generous holiday allowance and flexible working arrangements.
Supportive, inclusive culture with and cross-functional collaboration.

How to apply

Please submit your CV and if you wish, a brief covering note outlining your relevant experience and why you are interested in this role. We will review applications on a rolling basis and contact shortlisted candidates to arrange interviews.

We are committed to equality of opportunity and welcome applications from candidates of all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know.

Quick apply

Refine Your Search

crm manager jobs in shifnal, shr

Desk Based Account Manager

Regional Customer Relationship Manager

Fleet Sales Account Manager

Business Development Manager

HubSpot Manager

CRM Manager

Recruitment & Marketing Manager Black Country Fostering Hub

CRM & Data Manager

Marketing Manager

Customer Relationship Marketing Manager

CRM & Data Assistant (12 Month FTC)

Digital Marketing Assistant (12 Month FTC)

Leasing and 1:1 Specialist

Business Development Executive

Account Manager - Graduate Scheme

Event Sales Manager

Digital Marketing Executive/Manager

Account Manager

Senior Account Manager

Student Recruitment and Marketing Portfolio Manager - College of Arts and Law - 31720 - Grade 7

I want to receive the latest job alerts for crm manager in shifnal, shr

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