Delivery coordinator Work, Jobs in Shildon, Dur (with Salaries)

Customer Service Coordinator
Wilsonart Ltd —Shildon
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Client Services Coordinator
Heuvel —Newton Aycliffe
- From £14 an hour
- Part-time
- Analysis skills
- Financial services
- Communication skills
- Free parking
- Flexitime
Quick apply
Goods Inward Coordinator - Level 1
Faerch Group —Durham
- From £26,403 a year
- Rotating shift
- Organisational skills
- Communication skills
- Free parking
Quick apply
18h
Customer Help Desk Co-ordinator
JLA —Sunderland
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Sales Coordinator
Gilligan Engineering Services —Prudhoe
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Deliveries Coordinator
Footprints in the Community —Redcar
- £23,751 a year
- Part-time
- Heavy lifting
- IT
- In-person
Quick apply
8d
Warehouse Coordinator
Revvity —East Boldon
- Full-time
- Microsoft Outlook
- Organisational skills
- Computer skills
8d
Cake Shop Assistant & Social Media Coordinator
The Cake Ritual Ltd —Newcastle upon Tyne
- From £12.71 an hour
- Part-time
- Hospitality
- Social media management
- Customer service
- Employee discount
Quick apply
4d

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delivery coordinator jobs near shildon, dur

Customer Service Coordinator

Wilsonart Ltd -
Shildon

Quick apply

Job details

Full-time
2 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Company pension
Employee discount
Life insurance
On-site parking

Qualifications

Microsoft Excel
Management
Customer service
Computer literacy
SAP
English
Numeracy
Data entry
Organisational skills
IT
Phone etiquette
Communication skills

Full job description

NO AGENCIES

Are you passionate about delivering exceptional customer service?
Do you have strong organisational skills and thrive in fast-paced, high-volume environments?

We are proud of our company and how we serve our customers. We work hard to earn the trust of our customers, our peers, and our planet. If you’d like to join our brilliant team, we want to hear from you!

About the Role

We have an exciting opportunity within our Call Handling Customer Service Team at our County Durham site.

Purpose of the Role:
You will work closely with account managers to provide professional support to customers, acting as the day-to-day contact for orders, active sales, promotions, and samples. Your goal is to ensure every customer has a positive experience by responding quickly and accurately to their needs.

Key Responsibilities

Handle inbound calls and manage email queries from customers and end users.
Process and validate customer orders, ensuring accuracy and timely acknowledgment within 24 hours.
Advise customers on potential delays and provide accurate delivery information.
Collaborate with planning teams to ensure order intake aligns with production capacity.
Manage B2C and B2B order processes, including arranging delivery and collection dates.
Provide weekly reports and administrative support to customers.
Support service level improvements and systems development.

Essential Skills & Experience

Minimum 3 years’ experience in call handling and order processing within a customer service environment.
Proven experience in high-volume call handling.
Strong data entry and administration skills.
IT literate with excellent Microsoft Excel skills (including advanced functions).
Strong planning and organisational abilities.
Excellent communication skills, both verbal and written.
Ability to resolve queries professionally and efficiently.

Desirable

Knowledge of SAP, EPICOR
Customer service experience within a manufacturing organisation.

Qualifications

Good level of education.
Highly computer literate with experience using Microsoft software and ERP systems.

If you’re ready to make a difference and join a team that values excellence, apply today!

Job Type: Full-time

Benefits:

Additional leave
Company pension
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Experience:

Call Handling Complaint management : 2 years (required)
Call handling: 2 years (required)
Administration/order processing : 2 years (required)

Work authorisation:

United Kingdom (required)

Location:

Shildon DL4 1PX (preferred)

Work Location: In person

Quick apply

Refine Your Search

delivery coordinator jobs in shildon, dur

Customer Service Coordinator

Client Services Coordinator

Goods Inward Coordinator - Level 1

Customer Help Desk Co-ordinator

Sales Coordinator

Deliveries Coordinator

Warehouse Coordinator

Cake Shop Assistant & Social Media Coordinator

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