first line managers Work, Jobs in shildon, dur (with Salaries)

Customer experience advisor
believe housing —Bishop Auckland
- £27,073 - £28,426 a year
- Hybrid work
- Annual leave
5d
Postperson with Driving
Royal Mail Group —Darlington
- Part-time
- Employee discount
Barista
Starbucks —Newton Aycliffe
- Weekend availability
- Store discount
- Employee assistance programme
North East based Lead Joiner (To install bespoke saunas)
Finnmark Limited —Spennymoor
- £250 a day
- English
- Plumbing
- Free parking
Quick apply
3d
Joiner/Joiners mate (To install bespoke saunas)
Finnmark Limited —Spennymoor
- From £180 a day
- Carpentry
- English
- Plumbing
- Free parking
Quick apply
3d
Head of MIS
Learning Curve Group —Spennymoor
- £50,000 - £60,000 a year
- Full-time
- Contracts
- Communication skills
- Annual leave
Shift Manager - Night Shift
Superdrug —Darlington
- £55,807.71 a year
- Night shift
- Management
- Analysis skills
- Project management
- Store discount
- Employee discount
10d
Pathology Reception Operational Manager
Gateshead Health NHS Foundation Trust —Gateshead
- £57,528 - £64,750 a year
- Full-time
- Leadership
4d
Risk Assessor - Northumberland
HSL Compliance Limited —Durham
- £13.57 - £14.51 an hour
- Full-time
- Travel
- Communication skills
- Sick pay
Quick apply
Director of Communities and Partnerships
North Yorkshire Council —Stokesley
- £51,356 - £67,030 a year
- Full-time
- Travel
MultiSkilled host
CBRE —Darlington
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
10d
Store Manager
Starbucks —Hurworth
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Social Care Officer
Durham County Council —Durham
- £28,142 - £31,022 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
9d
General Manager
Swim Sports Company Ltd —Newcastle upon Tyne
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Operations Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
8d
School Administrator
Durham County Council —Durham
- £25,583 - £26,824 a year
- Full-time
- English
- Organisational skills
- Communication skills
- Annual leave
1d
Transport Operator (Afternoons)
Savers —Darlington
- £31,050 a year
- Weekend availability
- Communication skills
- Employee discount
- Sick pay
Rapid Response Care Assistant
Komplex Group —Durham
- £16.50 - £17.00 an hour
- Overtime
- Travel
- Care plans
Quick apply
Operations Manager
RMT Accountants & Business Advisors —Newcastle upon Tyne
- Team management
- Organisational skills
- Communication skills
Assistant Store Manager, SAFC - 12 month FTC
Fanatics (International) Limited —Sunderland
- Management
- Sales
- Merchandising
Quick apply

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Customer experience advisor

believe housing -
Bishop Auckland

Apply Now

Job details

Fixed term contract
£27,073 - £28,426 a year
5 days ago

Benefits

Annual leave
Company pension

Full job description

closing date: Sunday 7 June 2026 salary: £27,073 – £28,426 per annum location: Bishop Auckland, Hybrid, Seaham

We’re on the lookout for two Customer Experience advisors to join the believe housing team, on a 12-month fixed term basis.

We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.

A flexible approach that works for you

We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks.

Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.

About the role

Customer Experience Advisors will be responsible for providing first point of contact resolution to customers through all access channels for all enquiries and provide professional advice and assistance relating to the delivery of the organisation’s services.

You will be expected to be an effective member of the Customer Experience Team providing outstanding services direct to all customers in line with the vision and values of the organisation.

Your responsibilities will include:

Respond to all types of customer enquiries and resolve wherever possible without referring to another team or person, taking ownership of the enquiry and taking a proactive and positive approach ensuring the delivery of an outstanding customer experience
accurately complete all administration work in a timely manner and in accordance with policies and procedures
validate customer information and update appropriate I.T. systems and records as required in a timely manner
achieve personal KPI’s and effectively contribute to achievement of all team targets
be flexible and open to a changing environment and embrace training and support to overcome obstacles to make sure your customer receives brilliant service
contribute to the induction and training of new team members.

For more information, please read the full job description.

What’s on offer?

Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.

Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.

We offer a competitive salary of £27,073 – £28,426 per annum and:

Up to 33 days annual leave, plus four volunteering days
a competitive pension scheme
access to our healthcare scheme
flexible working that supports your wellbeing
a positive, inclusive culture where growth and development are genuinely encouraged.

Apply now

If you share our values and believe you can bring something special to this role, then apply now. We’d love to hear from you.

We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.

If you wish to find out more about this opportunity contact Gary Lormor, Customer Experience Manager at [email protected].

Closing date for applications is 11.59pm on Sunday, 7 June 2026
All applicants must go through our website.
Interviews to be confirmed

interested?

If you believe that you demonstrate our values and can bring something special to this role, then we are looking forward to hearing from you.

Apply Now

Refine Your Search

first line managers jobs in shildon, dur

Customer experience advisor

Postperson with Driving

Barista

North East based Lead Joiner (To install bespoke saunas)

Joiner/Joiners mate (To install bespoke saunas)

Head of MIS

Shift Manager - Night Shift

Pathology Reception Operational Manager

Risk Assessor - Northumberland

Director of Communities and Partnerships

MultiSkilled host

Store Manager

Social Care Officer

General Manager

Operations Manager - Lefties Newcastle

School Administrator

Transport Operator (Afternoons)

Rapid Response Care Assistant

Operations Manager

Assistant Store Manager, SAFC - 12 month FTC

I want to receive the latest job alerts for first line managers in shildon, dur

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We’re on the lookout for two Customer Experience advisors to join the believe housing team, on a 12-month fixed term basis.

About the role

What’s on offer?

Apply now

interested?

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