Technical advisor Work, Jobs in Shillington, Bdf (with Salaries)

Technical Customer Service Advisor
ArtiCAD Ltd —Watford
- £19,000 - £23,300 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Sales
- Customer service
- Store discount
- Work from home
Quick apply
6d
Senior Technical Writer
Eckoh —Hemel Hempstead
- From £60,000 a year
- Full-time
- Hybrid work
- English
- Driving
- APIs
- Free parking
- Life insurance
Quick apply
Technical Advisor, Mobile Cranes - Biggleswade
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Administrative experience
Technical Advisor - 12 months fixed term contract
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Administrative experience
- IT
Environmental Advisor
M Group —Stevenage
- £40,000 a year
- Travel
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
10d
Customer Service Advisor
Indus motors Ltd —Milton Keynes
- £25,000 - £30,000 a year
- Part-time
- Salesforce
- Analysis skills
- Continuous improvement
- Free parking
Quick apply
7d
ICT Technical Architect - Cambs
Cambridgeshire Constabulary —Huntingdon
- £48,309 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Director of Technology and Operations
FCDO Services —Hanslope
- £81,000 - £117,800 a year
- Full-time
- Computer Science
- Presentation skills
- IT
5d
ICT Technical Architect - Cambs
Hertfordshire Constabulary —Huntingdon
- £48,309 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Additional Learning Support (ALS) Advisor
The Bedford College Group —Bedford
- £27,717 - £32,515 a year
- Full-time
- English
- Administrative experience
- IT
- Annual leave
10d
ICT Technical Architect - Cambs
Bedfordshire Police —Huntingdon
- £48,309 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Payroll Junior
TC-Group —Letchworth
- Full-time
- Hybrid work
- No experience needed
- Communication skills
- Office experience
- Annual leave
- Employee assistance programme
Quick apply
Occupational Health Technician
Johnson Matthey —Royston
- Full-time
- Microsoft Office
- Travel
- Communication skills
Application Sales Engineer
Element Materials Technology —Hitchin
- CRM software
- Sales
- Engineering
- Employee discount
- Referral programme
Senior Fire Safety Advisor
East and North Hertfordshire Teaching NHS Trust —Stevenage
- £49,387 - £56,515 a year
- Full-time
- Leadership
- Flexible schedule
10d
Service Advisor
Thurlow Nunn —Luton
- £32,000 a year
- Weekend availability
- Customer service
- Organisational skills
3d
Product Specialist Forest & Landscape
Kramp GmbH —Biggleswade
- English
- Communication skills
- Profit sharing
- Annual leave
Executive Assistant
Abselion —Cambridge
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
Electrical Technical Advisor (Solution Architect)
ABB Limited —Saint Neots
- Remote
- Sales
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
SSM Technical Sales Support (Hydraulics)
Rexroth —Huntingdon
- Full-time
- Sales
- Customer service
- Engineering
- Free parking
- Employee assistance programme
Quick apply

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technical advisor jobs near shillington, bdf

Technical Customer Service Advisor

ArtiCAD Ltd
Watford

Quick apply

Job details

Full-time
£19,000 - £23,300 a year
6 days ago

Benefits

Store discount
Private dental insurance
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Software troubleshooting
Sales
Customer service
Sales administration
English
Technical support
Bachelor's degree
IT support
A Level

Full job description

At ArtiCAD (part of the SHD Group), we’re proud to be a fast-growing, multi-award-winning software company based in the heart of Watford. Our innovative CAD software, VR solutions, and online applications for kitchens, bedrooms, and bathrooms empower designers, retailers, and manufacturers to drive sales, manage installations, and deliver world-class customer experiences—online, in-store, and in the home.

We’re big on culture, passionate about delivering results, and always looking for fresh ideas. If you're enthusiastic, eager to learn, and thrive in a team environment, this could be the perfect next step for your career.

The Role: Customer Success Specialist

You’ll join our Customer Success Team, acting as a frontline ambassador for ArtiCAD users across the UK. From answering customer queries to delivering personalised software training, you’ll help ensure every customer gets the very best from our technology.

No software experience? No problem! We're looking for someone with a genuine interest in tech, a proactive attitude, and outstanding customer service skills—we’ll teach you the rest.

What You'll Be Doing

Process inbound enquiries from customers and suppliers via telephone, email and other communication channels, including using the relevant CRM systems accurately and with precision.
Provide first-line and second-line technical support to users of ArtiCAD software and other products within the Group portfolio, helping to identify and resolve common issues.
Deliver one-to-one online customer training on ArtiCAD software and other relevant Group products (when up-skilled to do so)
Perform sales and office administration duties, including updating customer records and confirming training bookings.
Use ArtiCAD design software daily, developing and maintaining expert product knowledge.
Contact customers periodically to assess satisfaction, answer queries and conduct courtesy calls.
Test new software releases, updates and enhancements, reporting findings to the Development Team and updating the bug tracker or relevant systems as required.
Assist the wider ArtiCAD Group teams with customer queries and support requirements.
Assist the Customer Success Manager in evaluating and improving Customer Success activities, services and processes.
Provide support and online training across the wider ArtiCAD Group product portfolio, ensuring customers receive a consistent and high-quality experience.
Support Online customers by: Setting up and configuring products following server migrations, maintenance or recovery activities, and downloading and installing catalogues on behalf of customers where required.
Downloading and applying product software updates upon customer request.
Maintain accurate records of customer interactions, training activities and support cases.

What We're Looking For

A confident and friendly communicator (verbal, written, and online)
Previous experience in customer service (desirable)
Passion for tech, design, or the KBB (kitchen, bedroom, bathroom) industry
Ability to thrive in a fast-paced, team-oriented environment
Strong academic background (A-level or equivalent)
Ambitious, adaptable, and eager to learn

What It’s Like to Work at ArtiCAD

We’re collaborative and inclusive – you’ll always feel part of the team
We care about community, regularly supporting charity initiatives and work experience schemes
We champion innovation and bold ideas – your voice matters here
We're committed to delivering an exceptional customer journey
We encourage every team member to strive for their best self

Job Type: Full-time

Pay: £19,000.00-£23,300.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
On-site parking
Private dental insurance
Private medical insurance
Store discount
Work from home

Ability to commute/relocate:

Watford WD18: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Customer Service: 1 year (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Watford WD18

Quick apply

Refine Your Search

technical advisor jobs in shillington, bdf

Technical Customer Service Advisor

Senior Technical Writer

Technical Advisor, Mobile Cranes - Biggleswade

Technical Advisor - 12 months fixed term contract

Environmental Advisor

Customer Service Advisor

ICT Technical Architect - Cambs

Director of Technology and Operations

ICT Technical Architect - Cambs

Additional Learning Support (ALS) Advisor

ICT Technical Architect - Cambs

Payroll Junior

Occupational Health Technician

Application Sales Engineer

Senior Fire Safety Advisor

Service Advisor

Product Specialist Forest & Landscape

Executive Assistant

Electrical Technical Advisor (Solution Architect)

SSM Technical Sales Support (Hydraulics)

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