Client services occupations Work, Jobs in Shipston On Stour, War (with Salaries)

Aftercare Co-ordinator
Cherwell Windows —Banbury
- £25,000 - £30,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
5d
Customer Experience Representative
CloudClevr —Cheltenham
- Organisational skills
3d
Ecommerce Coordinator (Customer Service, Orders & Platform Support)
Prodrive —Banbury
- Microsoft Excel
- Customer service
- In-person
- Employee discount
Customer Resolutions Coordinator
Arcus FM —Redditch
- £25,000 - £30,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
11d
Administrator (Key Accounts)
Drain Doctor —Brackley
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
- Free parking
- Life insurance
Quick apply
12d
Customer Service Key Accounts
Warwick Nub News —Warwick
- Monday to Friday
- CRM software
- Microsoft Excel
- Microsoft Outlook
5d
Service Delivery Specialist
QA —Cheltenham
- AI
- Annual leave
- Employee assistance programme
3d
Service Delivery Specialist
QA Limited —Cheltenham
- AI
- Annual leave
- Employee assistance programme
3d
Customer Service Specialist
Amcor —Evesham
- Full-time
- Microsoft Excel
- Salesforce
- English
11d
Customer Success Advisor
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
EPR Account Executive (UK)
Valpak Ltd —Stratford-upon-Avon
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
EPR Account Manager (UK)
Valpak Ltd —Stratford-upon-Avon
- £27,500 - £29,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
EPR Account Manager (Global)
Valpak —Stratford-upon-Avon
- £27,500 - £29,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Customer Experience Executive
AAH Pharmaceuticals —Warwick
- Customer service
- Maintenance
- Microsoft Office
- Employee assistance programme
- Sick pay
5d
Client Account Manager
Elemental Consulting Group —Coventry
- From £14 an hour
- Part-time
- English
- Microsoft Office
- Presentation skills
- Free parking
- Sick pay
Quick apply
B2B Client Success Manager
Halfords —Redditch
- Up to £35,000 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
Account Support Coordinator
Arcus FM —Redditch
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
Supplier Engagement Advisor
Valpak Ltd —Stratford-upon-Avon
- £25,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Leadership
- Communication skills
- Annual leave
Complaints Administrator
Extra Care —Coventry
- £18,535 - £30,888 a year
- Part-time
- Communication skills
- Annual leave
- Life insurance

Other jobs to consider

Find your next job by exploring related positions.

Sales Administrator
Paving Direct —Chipping Campden
Assist with processing sales orders and quotations, ensuring timely follow-up and delivery. Maintain organized filing systems for sales documentation and…
£26,000 - £26,500 a year
Quick apply
Customer Service/Office Administrator
Elegancy Blinds Limited —Milton Keynes
You will be the first point of contact for emails, telephone calls and face to face visits to our Showroom. Willing to undertake product training.
£26,000 - £28,000 a year
Quick apply

I want to receive the latest job alerts for client services occupations in shipston on stour, war

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services occupations jobs near shipston on stour, war

Aftercare Co-ordinator

Cherwell Windows
Banbury

Quick apply

Job details

Part-time | Full-time
£25,000 - £30,000 a year
5 days ago

Benefits

Casual dress
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
Administrative experience
Phone etiquette

Full job description

Job Title: Customer Services – Aftercare Coordinator

Reports To: Contracts Manager

Location: Operations Office, Mollington

Employment Type: Full-time - Part-time job share would be considered

Key Responsibilities:

Customer Liaison & Communication

· Act as the primary point of contact for customers following installation completion, managing all aftercare and warranty-related communication.

· Provide timely, clear, and empathetic responses to customer queries, concerns, or complaints related to snags, defects, or remedial work.

· Communicate expected timeframes for remedial visits or repairs, keeping customers informed throughout the resolution process.

· Manage customer expectations professionally, ensuring transparency about next steps, responsibilities, and resolution timelines.

· Coordinate with customers to schedule remedial work or service visits at convenient times, accommodating special requirements or constraints.

· Direct complex issues or escalations to the appropriate manager, ensuring swift and satisfactory resolution.

Remedial Work & Service Coordination

· Collaborate with the Contracts Manager and Operations Manager to allocate remedial works effectively between installation teams and service engineers.

· Maintain oversight of outstanding remedial cases, tracking progress from initial report through to successful resolution.

· Take care to identify remedial works vs service works, which may have a cost associated.

· Ensure all remedial and warranty works are logged accurately in internal systems, including relevant details, photographs, and customer feedback.

· Liaise closely with operational teams to confirm availability, materials, and access arrangements for remedial jobs.

· Where additional parts or resources are required, it should be clear how these requirements originated, and the appropriate code should be logged in the purchase order.

· Follow up with customers post-remedial visit to confirm satisfaction and close out cases in the system. Collect and final balances owed on remedials works.

· Ensure that invoices are raised for all chargeable service/non-warranty work, and collected ahead of the works being carried out.

Internal Communication & Reporting

· Keep internal CRM and job management systems up to date with detailed notes on aftercare cases, customer communications, and work progress.

· Provide regular updates to the Contracts Manager and senior management on aftercare workload, resolution times, and customer satisfaction metrics.

· Identify trends or recurring issues in aftercare cases and communicate these to management to support continuous improvement initiatives.

· Assist in developing or refining standard operating procedures (SOPs) related to aftercare and warranty management.

Job Types: Full-time, Part-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in shipston on stour, war

Aftercare Co-ordinator

Customer Experience Representative

Ecommerce Coordinator (Customer Service, Orders & Platform Support)

Customer Resolutions Coordinator

Administrator (Key Accounts)

Customer Service Key Accounts

Service Delivery Specialist

Service Delivery Specialist

Customer Service Specialist

Customer Success Advisor

EPR Account Executive (UK)

EPR Account Manager (UK)

EPR Account Manager (Global)

Customer Experience Executive

Client Account Manager

B2B Client Success Manager

Account Support Coordinator

Supplier Engagement Advisor

Complaints Administrator

Other jobs to consider

I want to receive the latest job alerts for client services occupations in shipston on stour, war

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected