Career advisor Work, Jobs in Shirley, Wmd (with Salaries)

Customer Service Advisor - Connect Customer Contact Service
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
9d
Personal Wellbeing Advisor
Change Grow Live —Nechells
- £28,557.79 - £32,802.41 a year
- Organisational skills
- IT
- Time management
- Employee discount
- Referral programme
7d
Membership Support Advisor - 6 MONTH FTC
RICS —Birmingham
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Careers Advisor
South and City College Birmingham —Bordesley Green
- £30,105 - £37,356 a year
- Full-time
- English
1d
Home Energy Advisor
M Group —Birmingham
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
13d
Career Advisor
Scholars School System —Birmingham
- £27,000 - £30,000 a year
- Full-time
- Administrative experience
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
First Mile —Birmingham
- £26,228 a year
- Full-time
- Phone etiquette
Quick apply
3d
HR advisor
Sense —Birmingham
- £37,733 a year
- Full-time
- Management
- Human resources
23h
Head of volunteering
Sense —Birmingham
- £56,745 a year
- Full-time
- Continuous improvement
- Leadership
1d
Careers Advisor
Ormiston Forge Academy —Cradley Heath
- £30,195 - £33,683 a year
- Call to connect
- School
10d
VodafoneThree - Onsite Advisor - Central Birmingham
Vodafone —Birmingham
- £30,384 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Employee discount
Senior People Advisor
OneAdvanced —Birmingham
- Human resources
- IT
- Employee assistance programme
- Bereavement leave
14d
Healthy Lifestyle Advisor
ICE Creates —Warwick
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- No degree
- Travel
- Health & wellbeing programme
- Sick pay
Quick apply
10d
Careers Advisor
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
- Education
- Care plans
Energy Advisor / Field Canvasser
Askecology —Birmingham
- From £12.71 an hour
- Part-time
- CRM software
- Sales
- Customer service
- Flexible schedule
- Referral programme
Quick apply
10d
Tesco Travel Money Advisor
Travelex —Birmingham
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
CDD Operations Analyst - FTC
Worldpay (UK) Limited —Birmingham
- Analysis skills
- Banking
Quick apply
3h
Careers Advisor
School of Coding —Birmingham
- £25,000 - £30,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Client Care Advisor
IVC —Longbridge
- Up to £18,775 a year
- 8 hour shift
- Communication skills
- Annual leave
- Employee discount
3h

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Customer Service Advisor - Connect Customer Contact Service

Solihull Metropolitan Borough Council -
Solihull

Apply Now

Job details

£26,824 - £29,540 a year
9 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Job Introduction

Solihull Council is seeking enthusiastic, customer-focused individuals to join our Connect Customer Contact Service. Based at locations across Solihull, this is a fantastic opportunity to be part of a high-performing team that plays a vital role in delivering excellent services to our residents.

Our Connect Customer Services team is central to the Council’s vision to put people at the heart of everything we do through outstanding service delivery. As a Customer Service Advisor, you will be the first point of contact for residents, ensuring every interaction—whether by phone, face-to-face, or via digital channels—is handled with professionalism, empathy, and efficiency.

In addition to providing exceptional customer service, you will also be responsible for processing cash, card, and postal payment transactions.

What We’re Looking For:

We welcome applications from individuals who thrive in a dynamic, performance-driven environment and enjoy variety in their role. To succeed, you will demonstrate:

A strong customer focus and excellent communication skills.
Proven experience in delivering high-quality customer service in a fast-paced contact centre environment,
A collaborative and respectful approach to teamwork, with integrity at the core of your interactions.
Digitally confident, able to use systems and databases while engaging with customers
Organised and methodical, with strong attention to detail
Adaptable and resilient, able to work effectively in a process-driven, target-led environment.
Flexibility to work across multiple locations in Solihull on a shift rota (Monday to Friday).

Why Join Us?

At Solihull Council, people are at the heart of everything we do. We offer a supportive working environment, opportunities for development, and the chance to make a real difference in the lives of our residents. We also offer you

A competitive salary
Training, development, and career progression opportunities.
Flexible working options. Home working maybe an option in the longer term
Generous annual leave plus the option to buy up to 10 extra days.
Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service.
Family and carer-friendly policies.
Access to the Local Government Pension Scheme.
Exclusive employee benefits: staff discounts, subsidised travel passes, Cycle 2 Work Scheme.

Additional Information

Hours of work are up to 37 per week, with 30 hours or over requiring a commitment of five days across the working week.

Don’t miss out!

To apply, please click on the link below and make sure your application is in your own words and reflects your own personal experiences.

If you have a specific question regarding this post, please contact Customer Contact Manager at [email protected]

The closing date for applications is 21st June 2026. However, if we receive a sufficient number of applications, we reserve the right to close this vacancy before this date. We therefore encourage you to submit your application as early as possible to avoid disappointment.

Shortlisted candidates will be invited to our Assessment Day on 27th June 2026 at Solihull Connect Walk-in Centre (within the Bluebell Centre) Chelmsley Wood. You will be required to attend for the full day. Spaces are limited, so please apply early to secure your place.

Please note we do not accept CVs for this role.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.

This post requires the following Disclosure and Barring check: BPSS/Basic.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment

Apply Now

Refine Your Search

career advisor jobs in shirley, wmd

Customer Service Advisor - Connect Customer Contact Service

Personal Wellbeing Advisor

Membership Support Advisor - 6 MONTH FTC

Careers Advisor

Home Energy Advisor

Customer Service Advisor

Career Advisor

Customer Service Advisor

HR advisor

Head of volunteering

Careers Advisor

VodafoneThree - Onsite Advisor - Central Birmingham

Senior People Advisor

Healthy Lifestyle Advisor

Careers Advisor

Energy Advisor / Field Canvasser

Tesco Travel Money Advisor

CDD Operations Analyst - FTC

Careers Advisor

Client Care Advisor

I want to receive the latest job alerts for career advisor in shirley, wmd

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