Duty manager Work, Jobs in Shirley, Wmd (with Salaries)

General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
14d
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
10d
Operations Officer, UKPPS
National Crime Agency —Birmingham
- £4,218 a month
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
4d
Area Driver Manager (New Street)
WM Trains —Birmingham
- £88,497 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Employee assistance programme
2d
Duty Manager
Birmingham Community Leisure Trust —Birmingham
- £30,972.94 a year
- Weekend availability
- Supervising experience
- Organisational skills
- Communication skills
Warehouse Operative/Picker/Packer
East & Nord LLP / Lituanica UK Ltd —Birmingham
- £13.21 - £19.56 an hour
- Part-time
- Forklift
- Warehouse experience
- Employee discount
Quick apply
1d
Assistant Manager
TRG Concessions - Giraffe Birmingham Airport —Birmingham
- £35,617 - £38,987 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Food and Beverage Manager
Valor Hospitality —Solihull
- £35,000 a year
- Full-time
- Hotel
- Contracts
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Event Manager
Hampton Manor —Solihull
- From £30,000 a year
- Full-time
- Bar
- Management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Bar staff / 10003 - Birmingham Airport
J D Wetherspoon plc —Birmingham
- £14.35 an hour
- Temporary
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
Quick apply
Team Manager
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- English
- Flexitime
8d
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Hybrid trainee manager
Art.quarter —Birmingham
- £24,420.00 - £39,164.02 a year
- Full-time
- Hybrid work
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
13d
General Manager
Treetop Golf Birmingham —Birmingham
- Up to £40,000 a year
- Full-time
- IT
- Employee discount
Quick apply
Group Manager - Operations
Mellors Catering Services Limited —Redditch
- £34,873.50 a year
- Full-time
- Hybrid work
- Management
- Cooking
- Leadership
Quick apply
3d
Health and Safety Manager
M J Coles Construction Services Ltd —Solihull
- From £50,000 a year
- Full-time
- Microsoft Office
- IT
- Construction
- Annual leave
Quick apply
Services Manager
Retirement Security —Warwick
- £47,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
School Cleaner / Supervisor
Goldcrest Cleaning Ltd —Solihull
- From £14 an hour
- Part-time
- Supervising experience
- Organisational skills
- Cleaning
Quick apply
8d
Customer Service Advisor - Connect Customer Contact Service
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
2d

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General Manager- Birmingham City FC

Levy -
Birmingham

Apply Now

Job details

Permanent | Full-time
Up to £70,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality
Leadership
Communication skills

Full job description

General Manager – Birmingham City FC, Birmingham

Full-Time / Permanent

up to £70k + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We’re looking for...

A passionate, data-driven leader who can inspire teams to deliver best-in-class food and beverage experiences at Birmingham City Football Club.

This role carries full accountability for creating an exceptional matchday and non-matchday hospitality offering that reflects the club’s ambition, heritage, and growing vision—across high-volume kiosks and bars, premium lounges and boxes, major conferences and events, and an expanding fan zone and external estate.

This is a flagship opportunity for a dynamic and inspirational senior hospitality professional, experienced in operating at scale across stadiums, live events, conferences, and complex multi-outlet environments. We’re seeking a true people leader and food enthusiast with the capability to drive consistency, quality, and innovation at benchmark and global standards.

You will be at the heart of the club’s long-term transformation, playing a key role in its journey towards a new Sports Quarter. This includes helping position St. Andrew’s at Knighthead Park as a leading reference venue within the Levy portfolio and across UK and global stadia.

Working in close partnership with the club, Levy, and a network of third-party and street food partners, you will lead the evolution of a joined-up, best-in-class hospitality ecosystem. This role is not about maintaining the status quo—it’s about driving new concepts, increasing spend per head, and redefining fan experience across all touchpoints.

About Levy

Levy is about elevating experiences. As a leading global hospitality partner, we design and deliver unforgettable guest moments that prioritise people and the planet.

Trusted by iconic venues and sporting institutions, we bring innovation, insight, and operational excellence to every partnership—working collaboratively with clubs and partners to create industry-leading, future-focused hospitality destinations.

The Role

Planning

Collaborate closely with Birmingham City FC leadership and Levy stakeholders to define and deliver clear, measurable strategic plans

Work with the club and Levy leadership to position Birmingham City Football Club as a flagship, benchmark venue within the Levy portfolio—piloting new concepts, technology, and fan experience innovations

Maintain a structured, data-led, and results-driven approach with a focus on continuous improvement

Monitor football, retail, and hospitality trends to ensure the club remains competitive at a Premier League and global stadia standard

Lead planning and delivery of capital projects, fan experience enhancements, and future-facing initiatives aligned to the Sports Quarter vision

Operations

Own and lead the delivery of exceptional food, beverage, and service standards across a complex, multi-outlet stadium environment

Ensure full operational readiness across high-volume matchdays, premium hospitality, conferences, and large-scale external events

Lead the continuous evolution of retail, bar, and hospitality concepts to ensure Birmingham City FC is recognised for industry-leading fan and guest experiences—not just matchday execution

Coordinate multiple partners, including street food operators and external vendors, to deliver a consistent, seamless experience across internal outlets, fan zones, and external spaces

Drive a fan-first, experience-led culture across all teams and touchpoints

Maintain best-in-class quality, presentation, and service standards aligned with brand and global benchmarks

Oversee supplier and partner relationships to ensure quality, innovation, and cost control

Lead health & safety and compliance across all areas of the operation

Act as the senior operational link between the club, Levy, partners, and internal teams

People

Build and lead a high-performing, scalable team structure across permanent and event-based workforce

Develop and execute recruitment, training, and deployment strategies for high-volume operations

Create an engaged, high-energy culture centred on pride, accountability, and delivering exceptional fan experiences

Drive performance through clear KPIs, coaching, and succession planning

Ensure strong, consistent communication across all levels and functions

Recognise and reward performance while fostering long-term talent development

Maintain full HR, legal, and compliance standards

Financial & Business Development

Hold full accountability for financial performance across a complex, multi-channel F&B operation

Treat the stadium as a multi-channel business, leveraging data, insight, and fan feedback to grow revenue across retail, hospitality, conferencing, and external events

Partner with Finance to deliver robust forecasting, budgeting, and P&L management

Drive revenue growth through innovation, commercial strategy, and enhanced guest experience

Continuously identify opportunities to increase spend per head while protecting margin and quality

Build strong commercial awareness and accountability across all departments

What We’re Looking For

Proven senior leadership experience in large-scale, multi-site or complex F&B operations

Strong background in stadiums, arenas, or high-volume event environments

Experience managing diverse, multi-channel hospitality operations

Demonstrated ability to operate at scale and deliver against benchmark or best-in-class standards

Strong stakeholder management, including working with club executives, partners, and external brands

Passion for people development and building high-performing teams

Strong food, drink, and hospitality expertise

Track record of delivering innovation, change, and business growth

Commercially astute with full P&L accountability

Excellent communication, influencing, and leadership skills

Resilient, adaptable, and solutions-focused

Flexibility to work evenings and weekends aligned to the football calendar

What You’ll Get in Return

Competitive salary with bonus and full benefits package

23 days' holiday + bank holidays + birthday off + holiday purchase scheme

Healthcare & wellbeing support (Aviva Digicare, Medicash)

24/7 Employee Assistance Programme

Enhanced family leave benefits

Discounts on shopping, entertainment, and fitness memberships

Pension scheme & life assurance

Ongoing training and career development

Meals on duty

Why Join Us?

Levy UK & Ireland, part of Compass Group, partners with leading venues and clubs like Birmingham City FC to deliver world-class hospitality.

This is a unique opportunity to shape a flagship operation within a transformative club environment—working at the forefront of fan experience, innovation, and large-scale hospitality.

You’ll play a central role in defining the future of hospitality at Birmingham City FC, helping set new standards for the industry while creating unforgettable experiences for fans and guests alike.

Job Reference: com/2904/41945001/52805772/SU #Levy UK

Apply Now

Refine Your Search

duty manager jobs in shirley, wmd

General Manager- Birmingham City FC

Duty Manager - Guest Experience

PA and Office Manager - WMG Academy Solihull

Operations Officer, UKPPS

Area Driver Manager (New Street)

Duty Manager

Warehouse Operative/Picker/Packer

Assistant Manager

Food and Beverage Manager

Event Manager

Bar staff / 10003 - Birmingham Airport

Team Manager

Hygiene Manager

Hybrid trainee manager

General Manager

Group Manager - Operations

Health and Safety Manager

Services Manager

School Cleaner / Supervisor

Customer Service Advisor - Connect Customer Contact Service

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