Resolutions coordinator Work, Jobs in Shirley, Wmd (with Salaries)

Operations Co-ordinator
Trigo UK —Solihull
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business development
Quick apply
3d
Customer Resolutions Coordinator
Arcus FM —Redditch
- £25,000 - £30,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
7d
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Account Support Coordinator
Arcus FM —Redditch
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
14d
Contracts Co-ordinator
The Drain Group —Birmingham
- Up to £30,000 a year
- Full-time
- Microsoft Office
- Data entry
- Organisational skills
Estates Environmental Co-ordinator
Platform Housing —Worcester
- £29,154 - £32,393 a year
- Monday to Friday
- Administrative experience
- Travel
- Free parking
- Annual leave
Associate Problem & Major Incident Coordinator
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Full-time
- Communication skills
1d
SEND Resolution Officer
Warwickshire County Council —Warwick
- £33,699 - £36,363 a year
- Full-time
- English
- Communication skills
- School
- Annual leave
- Employee discount
3d
Administrator & Fleet Coordinator
Elta Group Ltd —Kingswinford
- £13 - £14 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
7d
Scheduler
ISS Facility Services —Birmingham
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
Due Diligence and Contracts Coordinator (12 Month Fixed-Term Contract)
Halfords —Redditch
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
Customer Service & Finance Coordinator
Hayley Group —Oldbury
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
6h
Service Coordinator
United Plant —Cannock
- Full-time
- Communication skills
Quick apply
Service Coordinator
United Plant Services —Cannock
- Full-time
- Communication skills
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Service Coordinator
Baxters Food Group —Burntwood
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Quick apply
8d
Chaplain: Free Church Deacon or Lay Person (28 Hours)
Ministry of Justice —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Leadership
- Annual leave
14d
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
CAD Technician
Egis —Birmingham
13d
IT Coordinator (Nights)
GXO Logistics —Lutterworth
- Up to £40,000 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme

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Operations Co-ordinator

Trigo UK
Solihull

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
3 days ago

Qualifications

Microsoft Office
Administrative experience
Business development
Organisational skills
ADR
Communication skills
Time management

Full job description

Operations Co-ordinatorAerospace, Defence & RailTRIGO ADR UK LimitedPosition Summary

The Operations Coordinator is responsible for managing day-to-day delivery of TRIGO’s site-based operations across Aerospace, Defence, and Rail activities, with a strong focus on inspection and maintenance support services.

This role ensures that teams are effectively deployed, activities are delivered safely and to quality standards, and operational issues are resolved quickly on site.

The role is hands-on and field-oriented, with direct responsibility for managing teams of technicians and inspectors, as well as maintaining close contact with customers.

Key ResponsibilitiesOperational & Service Delivery Support

Coordinate daily operational activities across multiple customer sites within aerospace, defence and rail sectors.
Support the planning and deployment of inspection, containment, rework and engineering support teams.
Liaise with operational teams and staffing providers to ensure adequate workforce coverage in line with customer requirements.
Monitor service delivery performance and escalate operational concerns where necessary.
Ensure operational documentation, reports and customer records are maintained accurately and on time.
Assist with the coordination of urgent customer requests and operational changes.
Support continuous improvement activities to enhance operational efficiency and service quality.
Promote standardised operational practices across all customer locations.

Customer Support & Communication

Act as a key operational contact for customers regarding service delivery and coordination matters.
Respond promptly to customer enquiries and operational requests.
Support the preparation of quotations, service reports and operational updates.
Maintain professional working relationships with customer representatives and key stakeholders.
Assist in identifying opportunities to support additional services within existing customer accounts.
Ensure customer issues are tracked, communicated and resolved efficiently.

Quality, Compliance & Health & Safety

Support compliance with customer requirements, industry regulations and TRIGO ADR UK Limited procedures.
Assist in maintaining compliance with ISO9001, AS9100 and other relevant quality standards.
Ensure operational teams follow health, safety and environmental procedures at all times.
Support internal audits, corrective actions and compliance reviews.
Maintain accurate operational and compliance records.
Identify and escalate risks relating to quality, safety or operational performance.

Administration & Reporting

Maintain operational trackers, schedules and workforce records.
Produce and distribute operational reports, KPI updates and customer information as required.
Support payroll, invoicing and timesheet validation processes where applicable.
Coordinate travel, accommodation and logistics arrangements for operational teams when required.
Ensure all systems and databases are updated accurately.

Team Support & Coordination

Support Site Managers, Team Leaders and operational personnel with day-to-day coordination activities.
Promote effective communication between customers, operational teams and internal departments.
Assist with onboarding, training coordination and workforce administration.
Encourage a positive and professional team environment focused on quality and customer satisfaction.

Performance Metrics

Service delivery performance and response times.
Customer satisfaction and issue resolution.
Accuracy and timeliness of operational reporting.
Compliance with quality and HSE requirements.
Workforce coordination and operational efficiency.
Support of continuous improvement initiatives.

Reporting Structure

Reports to: Managing Director, TRIGO ADR UK Limited
Works closely with: Site Managers, Team Leaders, Quality Teams, HR, Finance and Business Development Teams

Key RequirementsExperience

Previous experience in an operations coordination, administration or support role within aerospace, defence, rail, manufacturing or quality services environments.
Experience coordinating multiple operational activities and customer requirements.
Strong organisational and communication skills.
Customer-focused approach with the ability to manage priorities in a fast-paced environment.
Experience working with operational reporting and administrative systems.
Understanding of quality standards and health & safety requirements within regulated industries is desirable.

Skills & Competencies

Excellent organisational and time management skills.
Strong attention to detail and accuracy.
Ability to work independently and as part of a team.
Good problem-solving and communication abilities.
Competent in Microsoft Office applications and operational reporting tools.
Ability to manage changing priorities and operational demands.
Professional and proactive approach.

Pay: £30,000.00-£35,000.00 per year

Work Location: Hybrid remote in Solihull B93 9LF

Quick apply

Refine Your Search

resolutions coordinator jobs in shirley, wmd

Operations Co-ordinator

Customer Resolutions Coordinator

Complaints Coordinator

Account Support Coordinator

Contracts Co-ordinator

Estates Environmental Co-ordinator

Associate Problem & Major Incident Coordinator

SEND Resolution Officer

Administrator & Fleet Coordinator

Scheduler

Due Diligence and Contracts Coordinator (12 Month Fixed-Term Contract)

Customer Service & Finance Coordinator

Service Coordinator

Service Coordinator

Field Service Coordinator

Customer Service Coordinator

Chaplain: Free Church Deacon or Lay Person (28 Hours)

Internal Sales Coordinator

CAD Technician

IT Coordinator (Nights)

I want to receive the latest job alerts for resolutions coordinator in shirley, wmd

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