Service desk support Work, Jobs in Shoeburyness, Ess (with Salaries)

Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
5d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
Service Desk Technician
ORBITAL NET LIMITED —Canterbury
- £25,500 - £26,500 a year
- Rotating shift
- Customer service
- Computer networking
- IT
Quick apply
Customer Service Administrator
Johnsons Leisure Ltd —Birchington
- £33,000 - £35,000 a year
- Overtime
- CRM software
- Customer service
- Salesforce
- Free parking
Quick apply
8d
IT Developer
Plantexpand Limited —Wickford
- £30,000 - £35,000 a year
- Full-time
- Computer Science
- Engineering
- Windows
- Free parking
- Gym membership
Quick apply
5d
Receptionist/Care Navigator
Warrior Square Surgery —Southend-on-Sea
- £10,816 - £23,660 a year
- Part-time
- Customer service
- GP surgery experience
- Microsoft Office
Quick apply
7d
Skills Account Manager (Apprenticeships)
Get Set UK 1 —Basildon
- £35,000 - £40,000 a year
- Monday to Friday
- CRM software
- Microsoft Outlook
- Microsoft Office
Quick apply
Telephone and Administration Volunteer (Home and Fashion Superstore)
British Heart Foundation —Southend-on-Sea
- Employee discount
Receptionist
Medway Community Healthcare CIC —Gillingham
- £25,272 a year
- Part-time
- Customer service
- Analysis skills
- Organisational skills
17h
Cash Desk Volunteer
British Heart Foundation —Southend-on-Sea
- Employee discount
Field Desktop Support Engineer
Commercial Services Group —West Malling
- £27,000 a year
- Full-time
- Software troubleshooting
- Annual leave
Quick apply
3d
Passenger Experience Assistant - 14hrs per week - FTC expiring 31st October 2026
London Southend Airport —Southend-on-Sea
- £13 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Business Development Manager
Wynsdale Group Ltd —Faversham
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Contracts
- Health & wellbeing programme
- Work from home
Quick apply
4d
Receptionist - Maternity Cover
Holiday Inn Southend —Southend-on-Sea
- £12.80 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Community Host / Leisure Assistant..
Vivify Venues —Maidstone
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
School IT Technician – Gravesend/Dartford (Full Time)
Gridserve Ltd —Gravesend
- £26,500 - £30,000 a year
- Full-time
- Microsoft Office
- Computer networking
- SharePoint
Quick apply
9h
Machine Service Representative
Safetykleen —Basildon
- £28,500 - £37,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Help Desk Operations Manager
Go Fix Mechanical & Drainage Services —Dartford
- £40,000 - £55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
SERVICE DESK ANALYST
Laing O'Rourke —Dartford
- AutoCAD
- Azure
- Analysis skills
Cash Desk Volunteer (Homestore
British Heart Foundation —Southend-on-Sea
- Employee discount

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service desk support jobs near shoeburyness, ess

Facilities Helpdesk Administrator

Oakwood Construction Services
Maidstone

Quick apply

Job details

Full-time
£24,000 - £28,500 a year
5 days ago

Benefits

Cycle to work scheme
Company pension
On-site parking

Qualifications

GCSE
Maintenance
English
Microsoft Office
IT
Typing
Communication skills
Help desk
Office experience

Full job description

Oakwood Construction Services are looking to add an experienced Maintenance / Facilities Helpdesk Administrator to our growing team.

Oakwood have a proven track record for delivering maintenance and projects to a great standard with customer satisfaction. We are based in maidstone and work across southern England.

We undertake a variety of works for commercial clients including hotels, pubs, restaurants, care homes, schools and insurance works.

This role would suit somebody who has office / admin / helpdesk experience within this field and is looking for a role where they can develop skills in a professional working environment.

As a Maintenance Helpdesk Administrator you will provide support by ensuring you issue, receive, and record information accurately and timely for all jobs received. Ensure that all appointments are met for the day, this will include booking appointments, engaging with clients, workers and managers of the business.

KEY RESPONSIBILITIEs

· Checking RAM tracker every morning and email engineer attendance to accounts assisting.

· Adding invoices to job logic, making sure it goes on the right job, checking / chasing engineers for correct job numbers.

· Closing jobs on job logic and client’s portal.

· Closing complete jobs to request invoicing, this includes, gathering hours on site, materials used on the job, any equipment hired and used on the job, checking completion sheet and communicating with the client, the status of the job.

· To close jobs on client portals, update client portals as necessary.

· Produce Uplifts for jobs that exceed their approved limits

· You are responsible for checking the following areas on Job Logic: Completed, Awaiting Parts, attended and allocated.

· Support the reactive help desk team member with attended jobs to close.

· Answering phone calls and passing information appropriately.

· Cover other team members where and when necessary.

· Update boards in office with relevant information.

SKILLS REQUIRED
Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Have a reasonable proficiency in MS Office
Understand what it is to be part of a team and ensure that learning is shared within the team.
Be able to take direction and be happy to respond to managers instructions.
Be flexible in your working hours to be able to support the delivery of the service; be reliable and dependable; identify issues and record them, along with other measures as necessary.
Out of hours call rota

QUALIFICATIONS REQUIRED

GCSE or Equivalent in Qualification in Maths and English.

Package:

Salary £26k- £28.5k

20 days holiday + 8 Bank Holidays

Pension

Job Type: Full-time

Pay: £24,000.00-£28,500.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Do you have experience within an office environment

Education:

GCSE or equivalent (required)

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in shoeburyness, ess

Facilities Helpdesk Administrator

Analyst, Enterprise Service Desk

Service Desk Technician

Customer Service Administrator

IT Developer

Receptionist/Care Navigator

Skills Account Manager (Apprenticeships)

Telephone and Administration Volunteer (Home and Fashion Superstore)

Receptionist

Cash Desk Volunteer

Field Desktop Support Engineer

Passenger Experience Assistant - 14hrs per week - FTC expiring 31st October 2026

Business Development Manager

Receptionist - Maternity Cover

Community Host / Leisure Assistant..

School IT Technician – Gravesend/Dartford (Full Time)

Machine Service Representative

Help Desk Operations Manager

SERVICE DESK ANALYST

Cash Desk Volunteer (Homestore

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