Head of customer service Work, Jobs in Shoreditch, Gtl (with Salaries)

Campus Liaison Officer
Regent College London —London
- £14.55 an hour
- Part-time
- Customer service
- Front desk
- School
Quick apply
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
10d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
13d
Head of Customer Support
Aptitude Software —London
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Quick apply
8d
Head of Maintenance Repairs (Contracts)
L&Q —London
- £78,544 - £93,000 a year
- Full-time
- Hybrid work
- Maintenance
- Contracts
- Annual leave
- Employee assistance programme
5d
Head of Change
Guy's & St Thomas' Foundation —London
- £73,000 - £78,000 a year
- Hybrid work
- PMP
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
13d
Head of Corporate Due Diligence
PaymentGenes —London
- £130,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee discount
Revenues Operation Manager
Lewisham Council —London
- £53,353 - £57,495 a year
- Full-time
- Analysis skills
- Continuous improvement
- Contracts
- Employee discount
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
13d
Housing Services Manager
Lewisham Council —London
- £64,938 - £69,660 a year
- Weekend availability
- Employee discount
9d
Head of Customer Service (12 months contract)
Deltatre —London
- Weekend availability
- Customer service
- Travel
- IT
Quick apply
Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
- Hospitality
- Management
- English
- Employee assistance programme
Quick apply
13d
Commercial Director
Pinnacle Group —London
- £100,000 - £120,000 a year
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Head of Delivery
Zaizi —Hammersmith
- £85,000 - £115,000 a year
- Hybrid work
- Military
- AWS
- Annual leave
- Work from home
Quick apply
Head of Fund Operations
Revolut —London
- Accounting
- APIs
- Business
Head of Marketing
1st Formations —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
Head of Risk Control
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
Head of Fleet
KJ PCO RENTALS LTD —Enfield
- £40,000 - £55,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Health & wellbeing programme
Quick apply
1d
Head of Security
BidvestNoonan —London
- £26.84 an hour
- Full-time
- Hospitality
- English
- Communication skills
Quick apply

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Campus Liaison Officer

Regent College London -
London

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Job details

Part-time
£14.55 an hour

Qualifications

Customer service
Front desk

Full job description

Job Title: Campus liaison officer (CLO)

Location: London

Employment Type: Part Time (Term Time)

Overall purpose
Campus Liaison Officers (CLOs) are the first point of contact at Regent College London campuses, providing a welcoming and professional front-facing service for students, staff, and visitors. Based at the Reception Desk, CLOs play a central role in ensuring a positive campus experience by delivering excellent customer service and operational support.
The CLO will provide advice and guidance to students and staff on a variety of topics in person and via email. Regent has a broad range of support on offer to students, a key role for the CLO is signposting students to the correct service. CLO’s are the main on site support service therefore work closely with Customer Service Officers, Student Finance Officers, Academic Support Officers, and others to ensure a seamless student experience and referral process.
Reception duties and administration is a key element to the role, including taking deliveries, showing visitors around the site, using Microsoft packages to complete administrative tasks.
CLO’s support the Assistant Campus Manager and Campus Operations Manager in the day to day operational running of the site, including tasks like opening the building, conducting inspections of the site and reporting maintenance issues to the Facilities Team. Excellent customer service is an underpinning requirement for this position along with the ability to communicate effectively with our customers and maintain systems in an accurate and timely manner.

Specific duties and responsibilities
1. Ensure an excellent level of customer service is embedded throughout the site.
2. To ensure a daily smooth running of the operation within the department by communicating effectively within and with other departments, as well as supporting any necessary changes to ensure seamless customer service.
3. Conduct daily tasks like preparing registers, responding to emails, conducting checks of the facilities.
4. Maintains the condition of the site, obtains authorisation and arranges for necessary repairs liaising with the Head of Facilities.
5. Act as first point of contact for the site, supporting students with queries, handling correspondence, liaise with relevant staff and greeting visitors.
6. Receiving enquiries from students face to face and working with teams like the Customer Service Officers to provide the relevant support.
7. Provides administrative support to the Campus Manager with daily operations.
8. Monitors the day to day classes for the relevant campus and chase up the tutors if late and maintain records of any issues.
9. Oversee that the required resources are made available to all the academic staff and the students before the start of the classes.
10. Carries out delegated tasks for Registry and Customer Service Officers, including administrative work and proactive call campaigns.
11. Liaise with school management to ensure provision of teaching and assessment, including checking facilities, available resources and room bookings
12. Monitoring and calling student who are absent.

Compliance Statement

Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.

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head of customer service jobs in shoreditch, gtl

Campus Liaison Officer

Head of Customer Operations

Head Of Customer Experience

Head of Customer Value

Head of Customer Support

Head of Maintenance Repairs (Contracts)

Head of Change

Head of Corporate Due Diligence

Revenues Operation Manager

Customer Operations Manager

Housing Services Manager

Head of Customer Service (12 months contract)

Head of Operations

Commercial Director

Head of Delivery

Head of Fund Operations

Head of Marketing

Head of Risk Control

Head of Fleet

Head of Security

I want to receive the latest job alerts for head of customer service in shoreditch, gtl

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