Customer experience specialist Work, Jobs in Shrewley, War (with Salaries)

Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- English
- Continuous improvement
Customs Clearance Agent
C4 Logistics Ltd —Tile Hill
- £33,000 - £37,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
Quick apply
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
Customer Assistant
Lidl —Stratford-upon-Avon
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
Systems and Data Assistant
Warwickshire County Council —Warwick
- £25,583 - £25,989 a year
- Full-time
- CRM software
- English
- Databases
- Annual leave
- Employee discount
13d
Sales Assistant
TGJones —Kenilworth
- £8.00 - £12.71 an hour
- Overtime
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
1d
Customer Service Specialist - UK
SECO —Alcester
- Full-time
- Continuous improvement
Construction Scheduler & Works Planner
Practical Roof Solutions Ltd —Badsey
- £32,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
Quick apply
Customer Service Specialist - UK
Seco Tools —Alcester
- Full-time
- Continuous improvement
Freight Forwarder - European Road Freight
C4 Logistics Ltd —Coventry
- £32,000 - £37,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
Quick apply
13d
Early Collections Agent
Calor Gas Ltd —Warwick
- Up to £28,000 a year
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
12d
Health and Wellness Sales Advisor
Boots —Stratford-upon-Avon
- £13.56 - £15.59 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
Post Office Specialist
OurCoop —Banbury
- £12.75 an hour
- Part-time
- Computer literacy
- Computer skills
- Cash handling
- Annual leave
- Employee discount
Quick apply
Category Specialist
OurCoop —Warwick
- £39,000 a year
- Full-time
- Communication skills
- Negotiation
- Analytics
- Annual leave
- Employee discount
Quick apply
8d
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Solihull
- Temporary
Concierge
Mitie —Warwick
- Computer literacy
- Continuous improvement
- Front desk
- Employee discount
Customer Experience Specialist, Sales (Full Time) - Solihull
Tesla —Solihull
- Weekend availability
- CRM software
- Customer service
- Presentation skills
Sales - Sales Advisor - UK
New Look —Banbury
- Part-time
- Customer service
14d
Deli Manager
Eric Lyons LTD —Solihull
- £30,000 - £32,500 a year
- Weekend availability
- Sales
- Customer service
- Merchandising
- Free parking
- Annual leave
Quick apply
14d

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Customer Experience & Quoting Specialist

Bruker -
Coventry

Apply Now

Job details

Qualifications

Microsoft Word
Sales support
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Continuous improvement
Organisational skills
Customer support
Customer interaction
Tender documentation
Communication skills

Full job description

Overview:

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

For more information, please visit www.bruker.com

We are looking for a Customer Experience and Quoting Specialist (m/f/d) in our location in Coventry, UK.

Responsibilities:

The Customer Experience & Quoting Specialist serves as a key point of contact for internal and external customers, ensuring a seamless customer experience throughout the customer lifecycle, from initial inquiry and quotation to order processing and post-order support.

Customer Experience and Inquiry Management

Monitor, track, and manage incoming inquiries received via phone, email, Salesforce, and other communication channels.
Assess customer requests and route inquiries to the appropriate Sales, Service, or other internal teams.
Collect, maintain, and document customer and system information in relevant systems.
Ensure timely, transparent, and professional communication with customers and internal stakeholders.
Support the customer journey from initial inquiry through quotation, order processing, invoicing, and cash collection activities.

Sales and Service Support

Support Sales and Service teams in day-to-day operational activities.
Prepare quotations for instruments, accessories, spare parts, consumables, service agreements, repairs, relocations, and other billable services.
Collaborate with technical experts to ensure the accuracy and feasibility of quotations.
Support tender submission processes, including the preparation and collection of required commercial documentation.
Assist with the preparation, completion, and submission of customer- and audit-related documentation.
Work closely with Order Processing teams to ensure efficient order handling and follow-up.

Operational and Administrative Support

Support cash collection activities, including communication related to letters of credit, bank guarantees, invoice distribution, and customer portal submissions.
Coordinate the return of defective materials to repair centers in a timely manner.
Provide backup support to colleagues and support similar activities across other regions when required.
Develop and maintain a strong understanding of Bruker products, services, and internal processes.
Contribute to process improvements and initiatives aimed at increasing operational effectiveness and customer satisfaction.
Perform other duties aligned with the scope and objectives of the role.

Qualifications:

Completed vocational training, secondary education, or equivalent qualification.
Interest in science, technology, and innovation.
Excellent written and verbal communication skills in English (minimum C1 level); additional European language skills are an asset.
Experience with Salesforce and/or knowledge of SAP.
Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
Strong interpersonal and communication skills, with the ability to adapt communication style to different stakeholders.
Ability to effectively prioritize tasks and work in a fast-paced environment.
Strong organizational skills with the ability to work both independently and collaboratively.
Customer-focused mindset with an open and positive approach.
Strong problem-solving skills and a proactive attitude.

Apply Now

Refine Your Search

customer experience specialist jobs in shrewley, war

Customer Experience & Quoting Specialist

Customs Clearance Agent

Customer Onboarding & Transition Specialist

Customer Assistant

Systems and Data Assistant

Sales Assistant

Customer Service Specialist - UK

Construction Scheduler & Works Planner

Customer Service Specialist - UK

Freight Forwarder - European Road Freight

Early Collections Agent

Health and Wellness Sales Advisor

Post Office Specialist

Category Specialist

Sales Assistant - UNIQLO Bullring

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Concierge

Customer Experience Specialist, Sales (Full Time) - Solihull

Sales - Sales Advisor - UK

Deli Manager

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