Handler Work, Jobs in Shrewley, War (with Salaries)

Complaint Handler
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Communication skills
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Commercial Insurance Account Handler
Warwick Nub News —Warwick
- £27,000 - £33,000 a year
- Communication skills
13d
Security Dog Handler
Marpol Security Limited —Birmingham
- £16 an hour
- Overtime
- First Aid Certification
- In-person
- Communication skills
- Free parking
Quick apply
Call Handling & Dispatch
West Midlands Police —Birmingham
- £28,914 - £32,613 a year
- Full-time
- Typing
- Communication skills
- Annual leave
11d
Front Line Call Handler / Admin Assistant
Woolley & Co, Solicitors —Warwick
- £20,000 - £23,000 a year
- Part-time
- Microsoft Word
- Computer literacy
- Front desk
- Free parking
- Sick pay
Quick apply
Third Party Claims Handler
Auto Claims UK Ltd —Birmingham
- £27,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
6d
File Handler - Military Deafness
Keoghs —Birmingham
- Full-time
- Writing skills
- Communication skills
- Negotiation
- Employee discount
Quick apply
Insurance Account Handler
Gallagher —Brierley Hill
- Up to £36,000 a year
- Full-time
- Communication skills
- Free parking
- Life insurance
Quick apply
Account Handler
NFP Corp —Birmingham
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee discount
Claims Handler
National Highways —Birmingham
- Part-time
- Hybrid work
- Communication skills
- Negotiation
5h
Material Handler / Overhead Crane Operator
ASC Connections Ltd —Oldbury
- £14.15 - £16.08 an hour
- Temporary
- Forklift
- In-person
- Commercial driving
- Free parking
Quick apply
9d
HHSRS Case Handler
Reliance Social Housing CIC —Birmingham
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
7h
Commercial Account Handler
Howden Group Holdings —Shirley
- Full-time
- Hybrid work
- Employee discount
Street Lighting Operative
Balfour Beatty —Warwick
- Hybrid work
- Maintenance
- In-person
- Communication skills
- Annual leave
Client Advisor/Account Handler
Marsh —Birmingham
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- Communication skills
11d
Account Handler
JMG Group —Coventry
- Full-time
- Free parking
Quick apply
Material Handler Apprentice
Intec Business Colleges —Warwick
- £16,661.84 a year
- Full-time
- Heavy lifting
- Computer literacy
- Writing skills
Quick apply
5d
Noise Induced Hearing Loss - File Handler
Keoghs —Birmingham
- Full-time
- Hybrid work
- Writing skills
- Research
- Employee discount
Quick apply
Case Handler
D2S Business Solutions Ltd —Birmingham
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
13d

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Complaint Handler

BNP Paribas -
Solihull

Apply Now

Job details

Permanent | Full-time

Qualifications

Financial Conduct Authority guidelines
Stakeholder collaboration
Complaint handling
Customer interaction
Root cause analysis
Communication skills

Full job description

Job Title: Customer Resolution Professional

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Hours: Full time, Permanent

______________________________________________

The Role:

As a Customer Resolution Professional, you will provide personalised, top-quality support that fits each customer’s unique situation. You’ll stay aligned with key regulations like FCA, DISP, and Consumer Duty standards—always acting with care, professionalism, and attention to detail. It’s about doing right by the customer, following policy, and making every interaction count.

Key Responsibilities:

Deliver fair, empathetic solutions and ensure timely resolution of customer issues, meeting all regulatory requirements and providing appropriate redress when needed.
Achieve "Competent" status through regular case reviews, knowledge assessments, and ongoing professional development as part of the Customer Resolution Training & Competence Scheme.
Proactively identify and resolve customer issues, contributing to continuous improvement in customer journeys and complaint handling processes.
Analyse case causes to identify common complaints, offering feedback for corrective action where feasible.
Manage customer accounts accurately across digital platforms and resolve queries confidently with expert knowledge and excellent communication skills.
Stay updated on industry developments, collaborate with colleagues, and ensure health and safety standards are met in the workplace.

Skills & Attributes:

Experience of working in a Complaints environment.
Conduct Risk & Consumer Duty knowledge.
Ability to manage difficult and complex customer conversations.
Experience of Complaint Handling. (Desirable)
Ability to collaborate with stakeholders & manage workload within a timely manner.

Could this be you?

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you're considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

Your Application Journey

Our hiring process typically includes the following steps:

Initial screening with a member of our Talent Acquisition team

Interview preparation call with the Talent Acquisition team via Teams.

Competency-based interview (1 hour), F2F with the Hiring team.

We aim to complete the process within 3-4 weeks, though this can vary depending on your availability. If you’re not shortlisted, we’ll still keep you informed of the outcome.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Data Privacy Notice – The Curve Group

The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with.

We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations.

We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise.

For more details about how we handle your personal data and your rights, please see our full Privacy Policy: https://www.thecurvegroup.co.uk/privacy-policy/

Apply Now

Refine Your Search

handler jobs in shrewley, war

Complaint Handler

Airport Station Manager

Commercial Insurance Account Handler

Security Dog Handler

Call Handling & Dispatch

Front Line Call Handler / Admin Assistant

Third Party Claims Handler

File Handler - Military Deafness

Insurance Account Handler

Account Handler

Claims Handler

Material Handler / Overhead Crane Operator

HHSRS Case Handler

Commercial Account Handler

Street Lighting Operative

Client Advisor/Account Handler

Account Handler

Material Handler Apprentice

Noise Induced Hearing Loss - File Handler

Case Handler

I want to receive the latest job alerts for handler in shrewley, war

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