Assistants & receptionists Work, Jobs in Shrewsbury, Shr (with Salaries)

Customer Service Administrator
Netley Hall Hotel Limited —Shrewsbury
- £26,325 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Free parking
Quick apply
14d
Front of House Assistant/Receptionist
Ramada Hotel —Telford
- £12.71 an hour
- Bilingual
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
9d

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Customer Service Administrator

Netley Hall Hotel Limited -
Shrewsbury

Quick apply

Job details

Permanent | Full-time
£26,325 a year
14 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Hospitality
Google Docs
Driving Licence
Microsoft Excel
Accounting software
Microsoft Office
Xero
Administrative experience
Driving
QuickBooks
Data entry
Organisational skills
Front desk
Clerical experience
Phone etiquette
Communication skills
Office experience

Full job description

Job Summary

We are seeking a highly organised and professional Customer Service Administrator to provide comprehensive administrative support and serve as the first point of contact for our organisation. The ideal candidate will possess excellent communication skills, be proficient in office software, and demonstrate strong organisational abilities. This paid position offers an opportunity to contribute to a dynamic team while developing valuable clerical and administrative experience.

Responsibilities

Manage incoming calls and greet visitors with professional phone etiquette and courteous demeanour
Act as greeter and host when required on wedding and event days
Handle scheduling, calendar management, and appointment coordination using Microsoft Office and Google Workspace tools
Perform data entry tasks accurately, maintaining up-to-date records
Assist with general administrative duties such as filing, photocopying, and organising documents
Prepare correspondence, reports, and presentations as required
Support bookkeeping activities including invoicing and expense tracking using QuickBooks/Xero
Maintain an organised reception area and ensure a welcoming environment for clients and visitors
Coordinate meetings, organise agendas, and take minutes when necessary
Handle mail distribution and manage office supplies inventory to ensure smooth daily operations

Experience

Proven administrative experience or previous office support role is preferred
Familiarity with QuickBooks/xero accounting software is advantageous
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Gmail, Calendar, Docs) is essential
Strong organisational skills with the ability to prioritise tasks effectively
Experience in data entry, clerical work, or office administration is desirable
Excellent phone etiquette and professional communication skills are required

Working Hours:

Shift length and start/finish times may vary and will be adjusted to suit the business needs. Hours will usually be between 08:00 and 18:30.

Please be aware that the business operates Monday-Sunday (dependant on weddings and event days).

This role offers a rewarding environment for individuals eager to utilise their organisational talents while gaining valuable experience in office administration. The successful candidate will be expected to demonstrate professionalism, efficiency, and a proactive approach to supporting our team.

Pay: £26,325.00 per year

Benefits:

Free parking
On-site parking

Experience:

Receptionist: 1 year (preferred)
Personal assistant : 1 year (preferred)
Hospitality: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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assistants & receptionists jobs in shrewsbury, shr

Customer Service Administrator

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