customer support coordinator Work, Jobs in shrewsbury, shr (with Salaries)

Sales & Customer Service Co-Ordinator
Labfax Ltd —Telford
- From £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Employee discount
Quick apply
5d
Training Admin Coordinator
Dulson Training Ltd —Shrewsbury
- From £13.50 an hour
- Full-time
- English
- IT
- In-person
- Free parking
Quick apply
5d
Customer Service Coordinator - Business & Industry
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Referral programme
3d
E-commerce Coordinator
Foundoshop —Newcastle
- £145,000 a year
- Full-time
- Merchandising
- Microsoft Office
- In-person
- Life insurance
Quick apply
Swim Co-ordinator
Shropshire Community Leisure Trust —Shrewsbury
- £13,543.62 a year
- Part-time
- Microsoft Outlook
- Customer service
- Supervising experience
Internal Sales Coordinator– Agricultural & ATV/UTV Machinery
Mike Pryce & Son Agricultural Machinery —Four Crosses
- From £26,500 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
9d
Internal Sales Coordinator – Agricultural & ATV/UTV Machinery
Mike Pryce & Son Agricultural Machinery —Four Crosses
- From £24,420 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
9d

Related jobs to explore

Based on your search for customer support coordinator

Bookings Coordinator
WORD360 Language Services —Birmingham
The successful candidate will thrive in a fast-paced environment and consistently deliver efficient solutions. Highly organized with strong attention to detail.
£26,500 a year
Logistics Coordinator
Creation Group —Knockin
Assist with planning, managing, coordinating, booking and evaluating logistics operations across a range of external projects liaising with internal…
£30,000 - £35,000 a year
Quick apply
3d

I want to receive the latest job alerts for customer support coordinator in shrewsbury, shr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near shrewsbury, shr

Sales & Customer Service Co-Ordinator

Labfax Ltd
Telford

Quick apply

Job details

Permanent | Full-time
From £28,000 a year
5 days ago

Benefits

Free parking
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Sage
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Computer literacy
Sales administration
English
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Overview
Labfax Ltd is seeking a proactive and detail-oriented Customer Service & Sales Co-ordinator to support our growing operations. This role combines customer service excellence with sales administration, account management, and opportunity identification to help drive customer retention and business growth.

You will act as a key point of contact for customers, ensuring orders are processed accurately, relationships are maintained, and new opportunities are identified.

Duties

Customer Service & Order Processing

Process customer orders accurately, ensuring all information is complete and up to date
Monitor order progress and proactively communicate any delays or issues
Respond promptly and professionally to customer enquiries via phone and email
Provide Proof of Delivery (POD) documentation as requested
Maintain clear, consistent communication to deliver excellent customer service

Account Management

Build and maintain strong relationships with allocated customer accounts
Act as the primary contact for day-to-day customer requirements
Understand customer needs and ensure services consistently meet expectations
Support customer retention through proactive engagement and service excellence

Account Management

Build and maintain strong relationships with allocated customer accounts
Act as the primary contact for day-to-day customer requirements
Understand customer needs and ensure services consistently meet expectations
Support customer retention through proactive engagement and service excellence

Experience

Proven experience in sales administration or customer service roles is preferred.
Familiarity with CRM software, Sage, and other IT tools is highly desirable.
Strong organisational skills with the ability to prioritise tasks effectively.
Excellent communication skills in English, both written and verbal.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential.
Demonstrated ability to handle multiple tasks simultaneously whilst maintaining attention to detail.
Previous experience in a fast-paced environment will be advantageous.
Good computer literacy skills with a solid understanding of IT systems utilised within sales environments. This position offers an excellent opportunity for a motivated individual looking to develop their career within a supportive organisation that values professionalism, organisation, and excellent customer service standards.

What we offer

Company Pension Scheme
Employee Discount Scheme
25 days holiday plus bank holidays per annum
Free On site Parking
Colleague Recognition Incentive

Pay: From £28,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in shrewsbury, shr

Sales & Customer Service Co-Ordinator

Training Admin Coordinator

Customer Service Coordinator - Business & Industry

E-commerce Coordinator

Swim Co-ordinator

Internal Sales Coordinator– Agricultural & ATV/UTV Machinery

Internal Sales Coordinator – Agricultural & ATV/UTV Machinery

Related jobs to explore

I want to receive the latest job alerts for customer support coordinator in shrewsbury, shr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected