Implementation specialist Work, Jobs in Shrewsbury, Shr (with Salaries)

Senior Complaint Officer
Shropshire Council —Shrewsbury
- £39,862 - £44,075 a year
- Customer service
- IT
7d
QA Specialist NDP
Ipsen Biopharm Ltd —Wrexham
- Full-time
- Organisational skills
12d
Programmatic Senior Account Manager
Croud —Shrewsbury
- £41,060 - £46,060 a year
- Hybrid work
- Leadership
- Life insurance
Quick apply
Programmatic Account Manager
Croud —Shrewsbury
- £30,240 - £35,240 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
Quick apply
Health Safety & Environment Manager
Mondelēz International —Chirk
- Full-time
- Management
- English
- Project management
Technical Delivery Lead
Kinetic Software —Ludlow
- Hybrid work
- Azure
- Management
- SQL
- Employee assistance programme
- Employee discount
Deputy Children's Home Manager - Shrewsbury
Keys Children —Shrewsbury
- £15.45 - £16.55 an hour
- Full-time
- Military
- IT
- Care plans
- Employee assistance programme
- Referral programme
Quick apply
10d
Senior Mechanical Engineer (Technical Leadership)
Lindstrand Industries LTD —Oswestry
- Full-time
- Hybrid work
- CAD
- English
- Mentoring
Quick apply
Senior Estimator
VINCI Construction —Telford
- Engineering
Senior Estimator
Freyssinet —Telford
- Engineering
- Bachelor's degree
Contracts Manager
Glanua —Ludlow
- Full-time
- Management
- Mentoring
- Contracts
Quick apply
Nurse
Bupa —Shrewsbury
- £14,800.28 a year
- Part-time
- Patient care
- Employee assistance programme
- Gym membership
Quick apply
Children's Qualified Social Worker - Assessment & Duty Teams
Telford and Wrekin Council —Telford
- £42,652 - £50,339 a year
- Call to connect
- Hybrid work
- School
- Free parking
- Employee assistance programme
4d
Dementia Lead
Welford Healthcare —Audlem
- £14.20 an hour
- Weekend availability
- Mentoring
- Leadership
Quick apply
Head of Therapies and Clinical Psychologist
Active Care Group —Stafford
- £57,017.00 - £66,578.02 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
3d
Global Payroll Administrator
CE Global Partners —Nantwich
- Full-time
- Hybrid work
- Microsoft Excel
- Maths
- Communication skills
- Referral programme
Quick apply

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Senior Complaint Officer

Shropshire Council -
Shrewsbury

Apply Now

Job details

Fixed term contract
£39,862 - £44,075 a year
7 days ago

Qualifications

Customer service
Complaint handling
IT

Full job description

Team Name

Engagement Team

DBS Required

Contract Type

Fixed Term

Weeks Per Year

52.14

Hours Per Week

37.00

Grade

NJC Band 11 SCP 29-33

Actual Salary

£39,862 - £44,075

Location/Work base

The Guildhall

Location Address

The Guildhall, Frankwell Quay, Shrewsbury, SY3 8HQ

Required Start Date

As soon as possible

Interview Date

To be confirmed

Closing Date

28/06/2026

Ref No

9514

Shropshire Council’s Feedback and Insight Team is looking for a Senior Complaints Officer. We are looking for someone who has experience of complaints handling, complaint procedures and has well-developed customer service and case management skills.

The post holder will play a leading role within the team, supporting complaints officers with some of the most challenging cases and supporting Shropshire Council’s implementation of the Local Government and Social Care Ombudsman’s Complaint Handling Code. The role will require good IT skills.

The post holder will be expected to act as a specialist for Shropshire Council, providing procedural and case handling advice to a wide range of internal services and to commissioned services delivering on behalf of Shropshire Council. To arrange an informal discussion about the role please email: [email protected]

Apply Now

Refine Your Search

implementation specialist jobs in shrewsbury, shr

Senior Complaint Officer

QA Specialist NDP

Programmatic Senior Account Manager

Programmatic Account Manager

Health Safety & Environment Manager

Technical Delivery Lead

Deputy Children's Home Manager - Shrewsbury

Senior Mechanical Engineer (Technical Leadership)

Senior Estimator

Senior Estimator

Contracts Manager

Nurse

Children's Qualified Social Worker - Assessment & Duty Teams

Dementia Lead

Head of Therapies and Clinical Psychologist

Global Payroll Administrator

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