Customer support coordinator Work, Jobs in Shrivenham, Oxf (with Salaries)

Engineering Administrator & Customer Support Coordinator
ILPRA SYSTEMS UK LTD. —Swindon
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2d
Customer Support Specialist / Planning Co-ordinator
Talboys Utility Services (Oxford), (TUSO) —Oxford
- £25,000 - £28,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- IT
- Store discount
- Employee discount
Quick apply
Project Coordinator
Walton Street Cycles —Kidlington
- £25,000 - £30,000 a year
- Part-time
- Hybrid work
- Social media management
- Customer service
- Microsoft Office
- Store discount
- Employee discount
Quick apply
Customer Service Coordinator
Macfarlane Group —Cricklade
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Customer Care Coordinator
Public Library of Science —Oxford
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Service Coordinator
DS Smith —Devizes
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
4d
Customer Service Coordinator
MJ Church —Chippenham
- £28,089.10 a year
- Full-time
- Customer service
- Administrative experience
- IT
Quick apply
Office coordinator
Restore Ltd —Oxford
- £25,589 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
20h
Dual-Site Patient Coordinator/Receptionist
Aurora Dental and Implant Clinic —Chippenham
- £29,068 - £30,186 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
3d
Weddings & Special Events Co-Ordinator
Levy —Oxford
- £14.21 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Store discount
- Annual leave
Sales Coordinator
Wiley —Oxford
- £25,353 - £31,384 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Sales Co-Ordinator
Just Global HR —Swindon
- Full-time
- Sales
- Communication skills
- Negotiation
Quick apply
Part Time Receptionist (Guest & Owner Experience Co-ordinator)– Hoburne Cotswold
Hoburne —Cirencester
- £13,582.40 a year
- Part-time
- Microsoft Office
- Administrative experience
- Front desk
- Employee assistance programme
- Employee discount
16h
Facilities Management Coordinator
Mitie —Didcot
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
VodafoneThree Strategic Financial Governance Co-Ordinator
VodafoneThree —Newbury
- Full-time
- Hybrid work
- IT
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Hire and Sales Coordinator
GAP Group —Oxford
- Full-time
- Microsoft Outlook
- Sales
- Customer service
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Engineering Administrator & Customer Support Coordinator
ILPRA SYSTEMS UK LTD. —Swindon
Answer incoming phone calls and direct enquiries professionally. Monitor shared inboxes and respond to customer queries in a timely manner.
£25,000 - £30,000 a year
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Engineering Administrator & Customer Support Coordinator

ILPRA SYSTEMS UK LTD.
Swindon

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
2 days ago

Benefits

Free parking
Private medical insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Administrative experience
Organisational skills
IT
Customer support
Italian
Communication skills
Office experience

Full job description

Company Overview

Ilpra Systems UK Ltd has been a leader in the industrial packaging machinery industry since 1990. With a strong focus on innovation and quality, the company provides comprehensive solutions including machinery sales, after-sales service, and consumables to over 400 customers across the UK. As part of a family-owned business with a global presence, Ilpra is committed to technological advancement and customer satisfaction.

Summary

We are seeking a motivated and organised individual to join our operations team in an entry-level to junior administration role supporting our engineering department. This position is ideal for someone early in their career (or with some initial office experience) who is eager to develop within a technical and customer-focused environment.

You will play a key role in ensuring the smooth day-to-day coordination of customer service, spare parts, and field engineering activities, working closely with both the Engineering Manager and Spare Parts Manager.

Key Responsibilities

Customer Service & Communication

Answer incoming phone calls and direct enquiries professionally
Monitor shared inboxes and respond to customer queries in a timely manner
Act as a first point of contact for service-related enquiries
Maintain a positive and professional company image at all times

Sales & Administration Support

Prepare customer quotations for service work and spare parts
Process customer orders accurately and efficiently
Raise internal documentation and maintain accurate records
Assist in tracking ongoing jobs and customer requests

Engineering Support Coordination

Prepare job packs and documentation for Field Service Engineers
Coordinate spare parts and work requirements ahead of site visits
Liaise with engineers to ensure they have the required information and materials
Support scheduling and planning activities when required

Team Support & Cover

Provide administrative support to both the Engineering Manager and Spare Parts Manager
Occasionally cover key duties during staff absence (e.g. holidays, sickness)
Assist with general office tasks where necessary

Skills & Experience

Essential:

Strong organisational skills with attention to detail
Confident communication skills (both phone and email)
Good IT skills (Microsoft Office – Outlook, Excel, Word)
Ability to prioritise tasks and work in a fast-paced environment
Positive attitude and willingness to learn

Desirable:

Previous experience in an office, admin, or customer service role
Interest in engineering or technical environments
Experience working with quotations or order processing systems

Personal Attributes

Reliable and proactive
Professional and courteous
Team-oriented with a flexible approach
Able to remain calm under pressure
Keen to develop and grow within the business

What We Offer

Opportunity to develop within a growing engineering-focused business
Exposure to multiple departments and business processes
Supportive team environment
On-the-job training and development

Future Progression Opportunities

This role offers clear progression opportunities into:

Engineering Coordination
Spare Parts Management
Operations / Service Management roles

Why Join ILPRA Systems UK Ltd

Work with a respected international packaging machinery manufacturer
Play a key leadership role in customer satisfaction and service excellence
Direct influence on operational improvement and customer relationships
Varied, hands‑on role with autonomy and responsibility
Personal Career Growth under the right mentors

Job Type: Full-time

Benefits:

Private medical insurance

Language:

English (required)
Italian (preferred)

Location:

Swindon SN3 4AG (required)

Work Location: In person

If you are ready to bring your organizational talents and customer support expertise to a pioneering company, we invite you to embark on this exciting journey with us—your next professional chapter awaits at Ilpra Systems UK Ltd.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Free parking
Private medical insurance

Experience:

Engineering: 1 year (preferred)
Customer service: 1 year (preferred)
Administrative: 1 year (preferred)

Language:

English (required)
Italian (preferred)

Location:

Swindon SN3 4AG (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in shrivenham, oxf

Engineering Administrator & Customer Support Coordinator

Customer Support Specialist / Planning Co-ordinator

Project Coordinator

Customer Service Coordinator

Customer Care Coordinator

Customer Service Coordinator

Customer Service Coordinator

Office coordinator

Dual-Site Patient Coordinator/Receptionist

Weddings & Special Events Co-Ordinator

Sales Coordinator

Sales Co-Ordinator

Part Time Receptionist (Guest & Owner Experience Co-ordinator)– Hoburne Cotswold

Facilities Management Coordinator

VodafoneThree Strategic Financial Governance Co-Ordinator

Hire and Sales Coordinator

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