Supervisor assistant Work, Jobs in Sidbury, Dev (with Salaries)

Customer Engagement Centre Supervisor
NUMATIC INTERNATIONAL LIMITED —Chard
- From £34,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Quick apply
14d
Assistant Leisure Manager
Ladram Bay —Budleigh Salterton
- £14 - £17 an hour
- Full-time
- Hospitality
- Management
- Organisational skills
- Employee discount
Quick apply
3d
SEASONAL SUPERVISOR/ASSISTANT MANAGER
Taste Of Sidmouth —Sidmouth Town
- £11 - £14 an hour
- Temporary
- Bilingual
- Management
- Customer service
Quick apply
3d
Farm Worker/Groom
The Donkey Sanctuary —Sidbury
- £25,350 a year
- Weekend availability
- Customer service
- Driving
- IT
- Free parking
- Employee discount
9d
Retail Supervisor
Crealy Theme Park & Resort —Exeter
- £14 an hour
- Resort
- Referral programme
2d
Barista/Café Assistant
Exeter Cathedral —Exeter
- Up to £12.71 an hour
- Temporary
- In-person
- Cash handling
- Café
- Employee discount
- Flexible schedule
Quick apply
12h
Food & Beverage ( F&B ) Assistant
Woodbury Park Hotel & Golf Club —Exeter
- £12.71 - £13.21 an hour
- Weekend availability
- Bar
- Free parking
- Employee assistance programme
12d
Part-Time Post Office Assistant and Shop Supervisor
Oake & District Community Shop Ltd —Taunton
- From £13.70 an hour
- Part-time
- Management
- In-person
- Leadership
Quick apply
Assistant Manager – £16 to £17 per hour – Newton Abbot
Plants Galore —Newton Abbot
- £16 - £17 an hour
- Weekend availability
- Heavy lifting
- Retail management
Assistant Manager – £16 to £17 per hour – Exeter
Plants Galore —Exeter
- £16 - £17 an hour
- Weekend availability
- Heavy lifting
- Retail management
Accommodation - Accommodation Supervisor - HK1
Parkdean Resorts —West Bay
- Weekend availability
- Supervising experience
- Resort
- Store discount
- Employee assistance programme
Quick apply
5d
Business Support Assistant
Somerset Council —Taunton
- £24,796 - £25,185 a year
- English
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
13d
Supervisor - Burger King
Moto —Tiverton
- £27,700 a year
- Full-time
- Customer service
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
9d
Hospitality Supervisor / Assistant
Buckland Athletic FC —Newton Abbot
- Up to £13.50 an hour
- Part-time
- Hospitality
- Bar
- Cooking
- Free parking
- Flexible schedule
Quick apply
5d
Customer Service Manager
B&M Retail —Taunton
- £27,444 a year
- Weekend availability
- Hospitality
- Customer service
- Employee discount
Meal Time Assistant
St Christopher's Multi Academy Trust —Torquay
- From £24,420 a year
- Part-time
- Working with children
- In-person
- School
Quick apply
3d
Assistant Manager - Taunton
BoyleSports —Taunton
- £13.20 an hour
Quick apply
1d
Duty Manager
Prezzo Italian —Torquay
- £12.99 - £13.50 an hour
- Part-time
- Serving
- Hospitality
- Supervising experience
Quick apply
14d
Restaurant Supervisor
Marine tavern —Dawlish
- £12.71 - £16.00 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
Manager in Training
Rockfish Exeter - Vacancies —Exeter
- £13.25 - £13.50 an hour
- Overtime
- Serving
- Restaurant
- School
- Referral programme
Quick apply
1d

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Customer Engagement Centre Supervisor

NUMATIC INTERNATIONAL LIMITED -
Chard

Quick apply

Job details

From £34,000 a year
14 days ago

Qualifications

Microsoft Powerpoint
Microsoft Outlook
Customer service
IT
Leadership
Communication skills
Office experience

Full job description

The Customer Engagement Centre Supervisor will be responsible for managing and leading a team of employees, overseeing the day-to-day performance within the customer engagement centre. You will communicate departmental goals and service deadlines to the team, whilst ensuring the delivery of professional customer service within a sales focused environment.

You will have full knowledge of all aspects of the Customer Engagement Centre activities reflecting the multi-skilled environment and will manage information to best influence the performance of the team to deliver against Key Service KPI’s. You will be accountable for excellence in internal and external customer service provision, driving an increase in revenues and maximising up sell opportunities. In collaboration with the Marketing and Communication team you will understand social media impact and lead various social omni-channel campaigns to further enhance reach across all customer demographics.

Demonstrable experience of leading a small to medium team, working to critical deadlines.
Robust experience working in an office environment.
Robust understanding of commercial and customer relationships.
Experience with interacting with customers and across disciplines and teams.
Experience of dealing with complicated customer service issues and demands.
Ability to provide leadership and guidance into all aspects of work.
Strong, prioritisation skills with ability to manage competing, conflicting demands.
Ability to work independently and as part of a team, using own initiative.
Ability to establish and maintain effective working relationships.
Ability to work under pressure; be results driven.
Excellent communication skills, ability to communicate verbally, written and via presentation
Strong IT skills, including Word, Outlook, Excel, and PowerPoint.

Act as first point of contact for the Customer Engagement Team to both internal and external stakeholders, communicating progress and requirements where relevant.
Deliver against Key Customer Engagement Centre KPI’s (Service Level, ASA, Abandon Rate)
Ensure advisor adherence to system process including but not limited to the CRM system.
Successfully deliver and maintain customer insight and escalated issues process.
Create and maintain management information reporting dashboard.
Provide clear and concise data and analysis showing an understanding of success and where corrective action is required.
Ensure that all business initiatives are supported and implemented.
Contribute to recruitment and induction programmes, acting as a lead with relevant internal stakeholders.
Lead members of the Customer Engagement team to support a culture of continuous improvement.
Ensure attention to detail, rectification of process errors and cost control are considerations on all team activities and tasks.
Represent your team to ensure the interests of the Customer Engagement Centre are properly represented and promoted.
Fully implement all changes to processes, methodology, environment, and practice within the department in a positive supportive manner.
Support the Assistant Manager on any business improvement projects to support activities that impact your own job or that of your team.

Hours.

Monday Day Off

Tuesday 10:00 - 20:00

Wednesday 10:00 – 20:00

Thursday 08:00 – 18:00

Friday 08:00 – 18:00

Saturday Day Off

Sunday Day Off

Quick apply

Refine Your Search

supervisor assistant jobs in sidbury, dev

Customer Engagement Centre Supervisor

Assistant Leisure Manager

SEASONAL SUPERVISOR/ASSISTANT MANAGER

Farm Worker/Groom

Retail Supervisor

Barista/Café Assistant

Food & Beverage ( F&B ) Assistant

Part-Time Post Office Assistant and Shop Supervisor

Assistant Manager – £16 to £17 per hour – Newton Abbot

Assistant Manager – £16 to £17 per hour – Exeter

Accommodation - Accommodation Supervisor - HK1

Business Support Assistant

Supervisor - Burger King

Hospitality Supervisor / Assistant

Customer Service Manager

Meal Time Assistant

Assistant Manager - Taunton

Duty Manager

Restaurant Supervisor

Manager in Training

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