THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.
Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM .
OVERVIEW
The Senior Operations & Production Director will play a pivotal leadership role in the end-to-end delivery of high-profile Amex activations at NFL International games. This role will oversee the strategic planning, operational delivery, and production execution of multi-market experiential projects, ensuring best-in-class output that aligns with both brand and league expectations.
Working across international markets, this individual will lead large-scale project
teams, manage significant budgets (£1.5M+ / $2M+), and act as a senior client partner - driving operational excellence while shaping compelling, culturally relevant fan experiences within the sports landscape.
WHAT YOU'LL BE DOING:
Project Leadership & Delivery
Lead the full lifecycle of large-scale activations from concept through to delivery, ensuring projects are executed on time, on budget, and to the highest standard
Develop and oversee complex production plans, including schedules, run of show, logistics, staffing models, and site operations
Ensure all event structures, infrastructure, and technical elements are delivered safely, efficiently, and in line with local regulations across multiple markets
Maintain a solutions-focused approach, proactively identifying risks, resolving challenges, and escalating where appropriate
Client Leadership & Strategic Partnership
Build and maintain trusted senior-level relationships with the client and key stakeholders, acting as a strategic advisor throughout the project lifecycle
Translate complex production and operational detail into clear, meaningful insight for clients, providing context on implications and opportunities
Lead client conversations with confidence—structuring clear, compelling narratives and guiding decision-making toward desired outcomes
Identify opportunities to add value and streamline processes
Budget & Commercial Management
Own the development, management, and reconciliation of large-scale project budgets ($2M+), ensuring financial accuracy and delivery against targets
Manage scope effectively, identifying and addressing scope creep while driving efficiencies
Lead procurement conversations and negotiate with suppliers and stakeholders across multiple markets to ensure value and quality
Provide clear budget oversight across teams, guiding junior staff on financial management and accountability
International & Operational Excellence
Lead delivery across multiple international markets, ensuring consistency while adapting to local regulations, cultures, and operational nuances
Conduct site visits and oversee on-the-ground delivery throughout the summer period
Manage vendor ecosystems across production disciplines (staging, fabrication, AV, technical, logistics), ensuring alignment with agency standards
Ensure robust health & safety planning and compliance across all markets
Team Leadership & Development
Lead, mentor, and inspire cross-functional teams, fostering a collaborative, high-performance culture
Delegate effectively, clearly communicating expectations, timelines, and deliverables
Provide guidance on complex challenges, while empowering team members to take ownership of their work
Creative & Strategic Contribution
Contribute to the development of experiential strategies and production solutions that align with client objectives and elevate creative output
Anticipate challenges and identify opportunities that have not yet been surfaced, bringing proactive thinking to the team and client
WHAT YOU'LL HAVE:
Core Competencies & Behaviours
Exceptional ability to craft clear, compelling narratives and communications for both internal and external stakeholders
Confident leader in client and internal discussions, able to guide conversations influence outcomes, and adapt in real time
Strong collaborator, open to input and diverse perspectives, with a team-first approach to problem solving
Demonstrates calmness under pressure, maintaining performance and professionalism in fast-paced, high-stakes environments
Proven ability to foresee and mitigate risks, course-correct where needed, and maintain momentum across complex projects
Deep understanding of the sports and entertainment landscape, including stakeholder dynamics and commercial drivers
Self-starter with strong initiative, capable of operating independently while knowing when to escalate
Requirements
10+ years’ experience in operations and production within experiential and sports industries
Proven experience delivering large-scale, multi-market events and activations
Demonstrated experience managing budgets in excess of $2M
Strong expertise in event infrastructure, production delivery, and health & safety compliance
Experience working internationally and adapting delivery across different markets
Willingness and availability to travel extensively for site visits and on-the- ground delivery
Excellent communication, leadership, and stakeholder management skills
THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
