transformation manager Work, Jobs in sidcup, gtl (with Salaries)

Service Delivery Manager (Group Manager II - BPM)
UST Global —London
- Azure
- SharePoint
- IT
Programme Manager (Contract)
Linear Executive Search —London
- £800 - £925 a day
- Temporary
- Hybrid work
- Human resources
- Software development
- IT
- Work from home
Quick apply
4d
Exams Change Manager
British Council —London
- £38,820 - £46,100 a year
- Remote
- English
- Project management
- Computer networking
12d
Transformation Manager
Entain —London
- Full-time
- Hybrid work
- Communication skills
Transformation Manager
LifeArc —London
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
Transformation Senior Manager - BCG Vantage
Boston Consulting Group —London
- Full-time
- Master's degree
- Project management
- Leadership
Transformation Manager
Life Arc —London
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
Senior Program Manager_ Large Transformation
Infosys —London
- PMP
- Master's degree
- Analysis skills
Head of Innovation
Burges Salmon —London
- AI
Senior Project Manager
Ravensbourne University London —London
- £62,144 - £68,797 a year
- Full-time
- Hybrid work
- Project management
- Employee assistance programme
3d
ESG and Sustainability Manager
OSB Group —Chatham
- £63,000 - £73,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
Manager, Change Management - London
Gate One —King's Cross
- Hybrid work
- Communication skills
Collision Investigation and Prosecution Case Manager (CIPT)
Metropolitan Police —Sidcup
- £33,219 - £36,228 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Manager, Digital Transformation - London
Gate One —King's Cross
- Hybrid work
- System design
- Leadership
- Communication skills
4d
Programme Manager - Raise Camden
London Borough of Camden —London
- £55,581 a year
- Full-time
- Communication skills
- Annual leave
Children and Young People Commissioning Manager (Integrated Services)
LondonBoroughofBexley —Bexleyheath
- £57,666 - £66,273 a year
- Hybrid work
- Project management
- Travel
- Contracts
- Annual leave
9d
AI Transformation Change & Adoption Manager
Norton Rose Fulbright —London
- Project management
- AI
- Communication skills
PMO Manager
Atos —London
- Analysis skills
- Continuous improvement
- Leadership
7d
Change Lead - Data Transformation - London
Vantage Point —London
- Travel
- Communication skills
Transformation Delivery Manager (Finance)
Frontier Resourcing —London
- £60,000 - £90,000 a year
- Full-time
- ERP systems
- Project management
Quick apply

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Service Delivery Manager (Group Manager II - BPM)

UST Global -
London

Apply Now

Job details

Qualifications

Azure
ITIL
SharePoint
ServiceNow
IT
Financial services
Intune

Full job description

ID: 55279

1 Opening

LONDON

Role description

Service Delivery Manager

London

Role Overview:

We are seeking a Service Delivery Manager (SDM) to lead end‑to‑end IT service delivery for clients within the financial and asset management sector. This role focuses on service excellence, stakeholder partnership, and regulatory alignment, ensuring reliable, secure, and high‑quality technology services.

We are committed to building diverse and inclusive teams and welcome applications from individuals with a broad range of backgrounds, experiences, and perspectives. If you meet most of the requirements and are excited about the opportunity, we encourage you to apply.

Key Responsibilities

Act as a primary point of contact for clients, building trusted relationships with stakeholders and aligning technology services to business outcomes.
Lead end‑to‑end service delivery across multiple service areas, ensuring clear governance, performance measurement, and continuous improvement.
Provide oversight across Workplace Platforms and Engineering, including Microsoft 365 (Exchange Online, Teams, SharePoint), Intune‑based endpoint management, device compliance, patching, and Digital Employee Experience (DEX) tooling.
Drive cloud adoption and optimisation initiatives within Azure environments, with a focus on governance, cost transparency, and policy compliance.
Oversee Identity and Access Management (IAM) processes, including Joiner‑Mover‑Leaver (JML), role‑based access control, Single Sign‑On, Multi‑Factor Authentication, and privileged access management.
Lead security and risk management activities, working closely with security operations teams on vulnerability management, incident response, and remediation.
Govern Service Operations and Platform Management, ensuring effective use of ITSM tools (e.g. ServiceNow) and alignment to ITIL practices.
Establish and maintain service governance forums, dashboards, and reporting cycles, using data to inform decisions and improve outcomes.
Manage major incidents and escalations with a focus on clear communication, timely resolution, and root‑cause prevention.
Coordinate and manage vendors and third‑party partners, ensuring service integration, performance management, and contractual compliance.
Oversee asset lifecycle management, including procurement, deployment, refresh, and decommissioning of devices and platforms.
Drive automation and innovation initiatives to improve efficiency, reduce operational overhead, and enhance service quality.
Support regulatory, security, and audit requirements, contributing to internal and external audit activities as required.
Lead, support, and develop cross‑functional and geographically distributed teams, fostering collaboration, learning, and high performance.

What you will bring:

Experience delivering and managing IT services in complex, regulated environments (financial services or asset management experience is beneficial but not essential).
Strong knowledge of Microsoft 365, Intune, Azure, IAM, and enterprise security practices.
Experience managing service performance, governance frameworks, and vendor relationships.
Familiarity with ITIL‑aligned service management and modern ITSM tooling.
Certifications such as ITIL, Microsoft, Azure, or Security are valued but not mandatory.

Our Commitment:

We believe diverse teams create better outcomes. We are committed to providing an inclusive recruitment experience and a workplace where everyone feels respected, supported, and able to thrive.

Skills

financial services,service delivery management,asset management,it service delivery,

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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transformation manager jobs in sidcup, gtl

Service Delivery Manager (Group Manager II - BPM)

Programme Manager (Contract)

Exams Change Manager