Senior client services Work, Jobs in Sighthill, Edh (with Salaries)

Localities Support Worker
Edinburgh Women's Aid —Edinburgh
- £31,816.30 a year
- Part-time
- Hybrid work
- Experience working with children
- Bachelor's degree
- Computer skills
- Annual leave
Quick apply
10d
Office Administrator
Sports Labs Ltd —Livingston
- £25,420 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
6d
FOS & Exec Complaints Specialist
JPMorganChase —Edinburgh
- Weekend availability
- Communication skills
- Banking
Senior Specialist - Middle Office Client Services
Franklin Templeton Investments —Edinburgh
- Full-time
- Master's degree
- Business
- Leadership
Senior Numismatic Specialist
Atkinsons Bullion & Coins —Edinburgh
- £40,000 - £44,000 a year
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Health & wellbeing programme
- Sick pay
Quick apply
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Google Suite
- Microsoft Outlook
- Databases
- Annual leave
Project Administrator
IPSUM —Livingston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
Quick apply
Groups & Events Administrator - 20hrs/week
Delta Hotels by Marriott Edinburgh —Edinburgh
- £13.54 an hour
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
6d
Project Co-ordinator
Hymans Robertson LLP —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
5d
Engagement Consultant (Scotland)
WSP —Edinburgh
- Part-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Flexitime
- Work from home
12d
CRM Manager
Burges Salmon —Edinburgh
- CRM software
- Data analysis skills
- Leadership
Consulting Associate
Biedrzycki Enterprise Consulting Ltd —Edinburgh
- £3,800 - £4,900 a month
- Full-time
- Writing skills
- Research
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Front of House Assistant
Sodexo —Edinburgh
- £13.45 an hour
- Monday to Friday
- Serving
- Preschool
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Events Catering Manager | EICC
Levy —Edinburgh
- £31,000 a year
- Business development
- First Aid Certification
- Continuous improvement
- Employee assistance programme
- Employee discount
Operations Manager
Thomas Franks Ltd —Edinburgh
- £50,000 a year
- Full-time
- Customer service
- Merchandising
- English
- Employee assistance programme
- Employee discount
Quick apply
13d
Account Director (Fixed-Term Contract Starting Oct 2026)
Emperor —Edinburgh
- Hybrid work
- Business development
- Flexible schedule
Project Supervisor
Felosama Integrated Services Ltd., —Edinburgh
- £2,750 - £3,600 a month
- Full-time
- Google Suite
- Microsoft Office
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Renewable Energy Development Advisor - Associate
Savills —Edinburgh
- Full-time
- Remote
- Business development
- Contracts
- Annual leave
Property Manager
Places for People —Edinburgh
- £33,500 a year
- Organisational skills
- Contracts
- In-person
- Employee discount
- Flexible schedule
Care Governance Officer
Call-In Homecare Ltd —Loanhead
- Full-time
- Microsoft Office
- Travel
- Care plans
Quick apply
4d

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Localities Support Worker

Edinburgh Women's Aid -
Edinburgh

Quick apply

Job details

Part-time
£31,816.30 a year
10 days ago

Benefits

Annual leave

Qualifications

SVQ
Safety plans
Experience working with children
Bachelor's degree
Computer skills
Signposting to community resources
Partnership liaison with statutory agencies for safeguarding
Multi-agency care coordination

Full job description

EDINBURGH WOMEN'S AID

JOB DESCRIPTION

Job Title: Localities Support Worker

Hours: 21 hours per week, Tuesday to Thursday 9am -4.30pm

Duration: Permanent contract (subject to funding)

Salary: £31,816.30 (£19,090 pro rata) SCP 26

Location: 4 Cheyne St, Edinburgh, EH4 1JB

Responsible to: Senior Localities Worker

Peers:Localities Workers, Women’s Support Workers, EDDACS workers, Complex Needs Service Senior, Children and Young People’s Support Workers.

Holiday Entitlement: 26 days annual leave plus 10 public holidays pro rata

This role is subject to satisfactory Adult and Child PVG scheme membership.

Job Purpose

The Edinburgh Locality Support Worker will deliver dedicated and empowering support to women in Edinburgh, who have experienced or are at risk from domestic abuse, in accordance with SSSC Standards. This role encompasses practical and emotional support, advocacy, and collaborative working with statutory and third-sector organizations to achieve the best possible outcomes for women in our service. A trauma-informed approach is essential, ensuring that women receive comprehensive, person-centred support in a safe and supportive setting. Support is delivered through telephone support, one-to-one meetings, and attendance at joint meetings with partner agencies.

This post is open to hybrid working between office and home, if the candidate can evidence an appropriate environment for home working, ensuring confidentiality and privacy for service users making contact through telephone or online methods. Travel within Edinburgh to meet service users will be required as well.

Main Duties

Provide 1:1 support to women affected by domestic abuse.
Offer information, safety planning, and emotional support tailored to individual needs.
Advocate on behalf of service users with external agencies such as housing, welfare, and legal services.
Support women attending multi-agency meetings.
To ensure that women who are identified as high-risk of harm are prioritised for safety planning, MARAC actions are completed, and joint working with partner agencies to reduce the risk of harm to them and their children at the earliest opportunity
Work with statutory and third-sector partners to coordinate appropriate support for women.
Ensure multi-agency actions are followed up to benefit service users.
Maintain accurate, timely and confidential records in line with GDPR and EWA policies.
Participate in team meetings, training, and professional development.
Adhere to all EWA policies and procedures, ensuring high standards of practice.

Other Duties

Ensure that EWA policies and health and safety procedures are adhered to whilst working in the community/in office and ensure that any matters are raised with the relevant managers.
Ensure information and signposting opportunities with the Locality are up to date.
Participate in regular evaluation to ensure the service continues to meet the needs of service users.
Attend and participate at team meetings and training.
Participate in regular support and supervision.
In co-operation with the Localities Senior develop a personal skills and training plan.
Assist with the running of our service by being flexible in your approach to this post and carrying out other duties as requested by management that are consistent with this post.

Please note- the above list is not exhaustive

Person Specification

Essential

Recognized qualification (e.g., Social Work, Community Education, SVQ Level 3) or equivalent experience.
Experience of advocating for women in a domestic abuse related service or with other vulnerable clients.
Clear understanding of the feminist analysis of domestic abuse and ability to work within this ethos.
Experience of and commitment to building and working in partnership with other agencies and stakeholder to ensure successful outcomes for women and children.
Knowledge and understanding of child protection regulation and the impact of domestic abuse on children.
Good computer skills: competent in Word, Excel and Outlook; and good data collection and monitoring skills.
Ability to communicate clearly and effectively in writing and orally.
Ability to actively listen to others and to challenge others constructively.
Ability to plan, prioritise own workload and work independently.

Desirable

Experience in service development.
Familiarity with external funder requirements and reporting.
Experience/understanding of MARAC and DALAG processes.

Women only need apply under Schedule 9 (Part 1) of the Equality Act 2010

Edinburgh Women’s Aid is an equal opportunities employer and welcomes applications from all sections of the community.

Company No: SC237521

Registered Charity No: SC028301

Pay: £31,816.30 per year

Work Location: Hybrid remote in Edinburgh EH4 1JB

Quick apply

Refine Your Search

senior client services jobs in sighthill, edh

Localities Support Worker

Office Administrator

FOS & Exec Complaints Specialist

Senior Specialist - Middle Office Client Services

Senior Numismatic Specialist

Administrative Assistant

Project Administrator

Groups & Events Administrator - 20hrs/week

Project Co-ordinator

Engagement Consultant (Scotland)

CRM Manager

Consulting Associate

Front of House Assistant

Events Catering Manager | EICC

Operations Manager

Account Director (Fixed-Term Contract Starting Oct 2026)

Project Supervisor

Renewable Energy Development Advisor - Associate

Property Manager

Care Governance Officer

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