Support analyst Work, Jobs in Silsoe, Bdf (with Salaries)

Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
3d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Junior Support Analyst
Esri UK —Aylesbury
- From £28,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Travel
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
2d
Continuous Improvement Analyst – Customer Care
Lifeplus Europe Ltd —St. Neots
- £31,000 - £36,000 a year
- Hybrid work
- Customer service
- ERP systems
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Process Analyst
MaPS —Bedford
- £50,000 a year
- Hybrid work
- Analysis skills
- Employee assistance programme
- Sick pay
19h
Financial Analyst
M Group —Stevenage
- Communication skills
- Annual leave
- Employee assistance programme
8d
Technical Support Analyst
Red Bull Technology Group —Milton Keynes
- Full-time
- ERP systems
- Analysis skills
- Organisational skills
7d
Junior Application Support Analyst
BRE —Watford
- £33,000 - £37,000 a year
- Hybrid work
- ERP systems
- Travel
- SharePoint
- Free parking
2d
Continuous Improvement Analyst – Logistics & Warehouse Operations
Lifeplus Europe Ltd —St. Neots
- £31,000 - £36,000 a year
- Monday to Friday
- Hybrid work
- ERP systems
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Test Analyst
Interpham Consulting —Luton
- Full-time
Configuration Analyst
Lockheed Martin Corporation —Ampthill
- Full-time
- Engineering
- Bachelor's degree
- Communication skills
- Employee assistance programme
- Employee discount
1d
Aggregator Data Analyst
Dominos —Milton Keynes
- Full-time
- Hybrid work
- SQL
- Python
6d
Graduate Chemist
Tetra Tech —Bedford
- Laboratory experience
Financial Analyst
Bedford Borough Council —Bedford
- £39,152 - £40,777 a year
- Full-time
- Hybrid work
- English
- Work from home
- Flexible schedule
3d
Business Analyst
TEAM Energy Auditing Agency —Milton Keynes
- £45,000 - £50,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Agile
IT & Application Support Analyst
Butlin's —Hemel Hempstead
- Full-time
- Azure
- Oracle
- Microsoft Outlook
Cyber Security Analyst
Total IT Technology Solutions Ltd —Bedford
- £26,500 - £28,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
1d
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Junior Business Analyst
Hallgarten Wines Limited —Luton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
Business Analyst
Affinity Water —Hatfield
- Up to £55,000 a year
- Hybrid work
- Agile
- Communication skills
- Annual leave
- Employee discount
1d

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Junior Application Support Analyst

BRE Group (Building Research Establishment) -
Watford

Apply Now

Job details

£33,000 - £37,000 a year
3 days ago

Benefits

Free parking
Company pension

Qualifications

ERP systems
Data management
User acceptance testing
SharePoint
Application support

Full job description

Make your mark at BRE!

BRE aims to be the world’s leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting-edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world.

Your role at BRE

The role is responsible for supporting and maintaining business-critical applications across the Microsoft technology stack, including Dynamics 365, SharePoint Online and Microsoft 365. The role ensures the effective operation, performance and continuous improvement of systems that enable users to work efficiently and securely.

Key Responsibilities

Provide first and second-line support for Microsoft Dynamics 365, SharePoint Online, and Microsoft 365 applications (Teams, Exchange Online, OneDrive)

Log, triage, and resolve incidents and service requests in line with SLA targets

Manage user access, permissions, and security roles across supported systems

Troubleshoot issues related to workflows (Power Automate), collaboration tools, and document management

Monitor system performance, integrations, and data flows across the Microsoft ecosystem

Escalate complex or high-risk issues to senior team members or third-party vendors

Support administration and basic configuration of Dynamics 365 and SharePoint environments

Assist with maintaining SharePoint structure, governance, and content organisation

Participate in testing activities, including UAT and release validation

Produce and maintain documentation such as support guides and knowledge articles

Support data management activities, including data integrity checks and migrations

Collaborate with internal IT teams, business stakeholders, and external suppliers

Contribute to ongoing system improvements and digital workplace initiatives

What we are looking for

Experience providing first or second-line application support within a Microsoft-based environment

Working knowledge of Microsoft Dynamics 365 and its core modules, or similar ERP/CRM systems

Understanding of Microsoft 365 applications, including Teams, Exchange Online, and OneDrive

Experience supporting SharePoint Online, including site structure, permissions, and document management

Strong troubleshooting and problem-solving capability across multiple systems and technologies

Experience managing incidents and service requests in line with SLAs using a service desk tool

Understanding of user access, permissions, and identity management within Microsoft environments

Exposure to Power Platform tools (Power Automate, Power Apps) and workflow troubleshooting

Ability to monitor system performance, integrations, and data flows across interconnected platforms

Experience producing clear documentation, such as knowledge articles and support guides

Awareness of data integrity, data handling, and basic reporting concepts

Experience supporting testing activities such as UAT or system releases

Ability to work collaboratively with IT teams, stakeholders, and third-party suppliers

A proactive approach to improving systems, processes, and user experience

BRE Benefits

At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.

Financial & Security Benefits

Pension scheme – 5% employer-matched contribution

Life assurance – 4x your basic salary

Enhanced maternity package

Health & Wellbeing

HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more

Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points

Career Development

Learning & development – Free access to BRE Academy and our online learning platform

Professional membership reimbursement

For full details on our benefits, visit: BRE Employee Benefits

Work Location Options

Mostly Remote – This role is primarily home-based, with occasional travel to our head office in Watford for planned meetings (Once per month).

Our Recruitment Process

As part of our recruitment process we will be conducting 10-30 minute phone screening calls via an AI recruiter called Ryan with all shortlisted candidates. The information gathered from this screening will be used to help assess your suitability for the position.

Note to Employment Agencies

At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means.

Equal Opportunities Statement

BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.

Department

Digital Services (IT)

Locations

Watford

Remote status

Hybrid

Yearly salary

£33,000 - £37,000

About BRE

BRE contributes to a thriving and sustainable world by developing science-led solutions to built environment challenges. Our vision is to be the world-leading innovation, science, and data hub for the built environment. We’re ambitious in terms of quality and global scope. We want governments and commercial markets to recognise us and demand our services, products and solutions. We want to be world-class, innovative, science-led and provide solutions.

Founded in 1921

Co-workers 500+

Apply Now

Refine Your Search

support analyst jobs in silsoe, bdf

Junior Application Support Analyst

1st Line Service Desk Analyst

Junior Support Analyst

Continuous Improvement Analyst – Customer Care

Process Analyst

Financial Analyst

Technical Support Analyst

Junior Application Support Analyst

Continuous Improvement Analyst – Logistics & Warehouse Operations

Test Analyst

Configuration Analyst

Aggregator Data Analyst

Graduate Chemist

Financial Analyst

Business Analyst

IT & Application Support Analyst

Cyber Security Analyst

Support Technician

Junior Business Analyst

Business Analyst

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