Business advisor Work, Jobs in Simpson, Bkm (with Salaries)

Customer Complaints Advisor
PRESTIGIO CARS LTD —Bedford
- £24,500 - £28,000 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Free parking
- Employee discount
Quick apply
8h
Homes Admissions Advisor
Hampton Care Woburn Sands —Woburn Sands
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
- Free parking
- Store discount
Quick apply
2d
People Advisor
Moto —Dunstable
- £40,000 a year
- Remote
- Travel
- Human resources
- Organisational skills
- Employee discount
Quick apply
2d
Sales Assistant
Lindt Careers —Milton Keynes
- Bar
- Analysis skills
- IT
Mortgage Advisor
The Mortgage Experts —Bletchley
- £60,000 - £100,000 a year
- Remote
Quick apply
Supervisor
Lindt Careers —Milton Keynes
- Bar
- Analysis skills
- IT
Senior Customer Service Advisor
Dominos —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Office
- IT
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Business Support Advisor
Berrys —Towcester
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
Mortgage Broker - Partner Advisor
The Mortgage Experts —Northampton
- £60,000 - £100,000 a year
- Remote
- Marketing
Quick apply
Sales Advisor
Leisure Solutions Community Trust —Milton Keynes
- £30,000 a year
- Full-time
- Sales
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Local Marketing Manager
Dominos —Milton Keynes
- Full-time
- Marketing
People Business Partner, RS (Fixed Term Contract)
BSI —Milton Keynes
- £110,250 - £147,000 a year
- Full-time
- Analysis skills
- Human resources
- Organisational skills
- Annual leave
- Bereavement leave
Lecturer in Entrepreneurship
Cranfield University —Cranfield
- £48,760 - £58,664 a year
- Full-time
- Master's degree
- University
- Bachelor's degree
4d
Senior Technical Writer
Eckoh —Hemel Hempstead
- From £60,000 a year
- Full-time
- Hybrid work
- English
- Driving
- APIs
- Free parking
- Life insurance
Quick apply
Retail Sales Advisor - Milton Keynes 24hrs Part Time
Oak Furnitureland —Milton Keynes
- £43,000 - £45,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Retail Sales Advisor - Milton Keynes 16hrs Part Time
Oak Furnitureland —Milton Keynes
- £43,000 - £45,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Recruitment Business Partner
HeadFirst B.V. —Milton Keynes
- Full-time
- Hybrid work
- Organisational skills
Quick apply
11d
Talent Acquisition Advisor
Savers —Dunstable
- Full-time
Quick apply
11d

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Customer Complaints Advisor

PRESTIGIO CARS LTD
Bedford

Quick apply

Job details

Permanent | Full-time
£24,500 - £28,000 a year
8 hours ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Customer service
Upselling
Complaint handling
Analysis skills
Quality assurance
Data entry
Phone etiquette
Communication skills

Full job description

Location - Brogborough, off M1 J13

Prestigio Cars Ltd is an award-winning family-run business with over 250 vehicles, including cars, vans and motor homes! We are a diverse company looking to expand our team, we will provide training and lots more benefits!

Job Summary

We are seeking a dedicated and professional Customer Complaints Advisor to join our team. The successful candidate will be responsible for managing customer complaints efficiently and courteously, ensuring a high level of customer satisfaction. This role involves handling sensitive issues with empathy, providing clear communication, and offering solutions to resolve concerns promptly. The ideal applicant will possess excellent communication skills, attention to detail, and the ability to analyse situations critically. This paid position offers an opportunity to develop valuable skills within a supportive environment.

Duties

Respond promptly and professionally to customer complaints via phone, email, or live chat.
Record complaint details accurately using data entry systems while maintaining confidentiality.
Analyse customer issues to identify root causes and suggest appropriate resolutions.
Communicate clearly and empathetically with customers, demonstrating excellent phone etiquette and interpersonal skills.
Upsell relevant products or services where appropriate, enhancing customer experience and business growth.
Collaborate with other departments to ensure complaints are resolved efficiently and effectively.
Follow up with customers post-resolution to ensure satisfaction and gather feedback for continuous improvement.
Maintain organised records of all interactions for reporting purposes and quality assurance.

Experience

Proven experience in customer service or complaint handling roles is preferred.
Strong data entry skills with attention to accuracy and detail.
Excellent communication skills, both verbal and written, with professional phone etiquette.
Analytical skills to assess situations critically and identify effective solutions.
Experience in upselling products or services is a plus but not essential.
Ability to remain calm under pressure, demonstrating patience and empathy when dealing with dissatisfied customers.

This role offers an engaging environment for individuals passionate about delivering exceptional customer service while developing their professional expertise in complaint management.

Pay: £24,500.00-£28,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

business advisor jobs in simpson, bkm

Customer Complaints Advisor

Homes Admissions Advisor

People Advisor

Sales Assistant

Mortgage Advisor

Supervisor

Senior Customer Service Advisor

Contact Centre Advisor (Night Shift)

Business Support Advisor

Customer Service Advisor

Mortgage Broker - Partner Advisor

Sales Advisor

Local Marketing Manager

People Business Partner, RS (Fixed Term Contract)

Lecturer in Entrepreneurship

Senior Technical Writer

Retail Sales Advisor - Milton Keynes 24hrs Part Time

Retail Sales Advisor - Milton Keynes 16hrs Part Time

Recruitment Business Partner

Talent Acquisition Advisor

I want to receive the latest job alerts for business advisor in simpson, bkm

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