Housing specialist Work, Jobs in Simpson, Bkm (with Salaries)

Complaint Administrator
Amplius —Milton Keynes
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
2d
Clerk of Works
Amplius —Milton Keynes
- £47,656 a year
- Full-time
- Hybrid work
- Travel
- Construction experience
- Communication skills
Legal Enforcement Officer
Amplius —Milton Keynes
- £38,746.40 a year
- Full-time
- Hybrid work
- Travel
- IT
9d
Regional Resolution Manager - North Counties
Peabody —Dunstable
- £50,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
12d
Strategic Housing Specialist - South Central Prisons
Ministry of Justice —Aylesbury
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
Housing Officer
Amplius —Rushden
- £38,746.40 a year
- Full-time
- Hybrid work
- Travel
- IT
9d
Accommodation for Ex-Offender (AFEO) Navigator
Luton Borough Council —Luton
- £36,363 - £39,152 a year
- Part-time
- Remote
- English
- Microsoft Office
- Communication skills
- Relocation assistance
- Annual leave
6d
Support Worker (Complex Needs)
The Housing Network —Aylesbury
- £29,000 a year
- Weekend availability
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Housing Support Officer
Amicus Trust —Aylesbury
- £26,677.16 a year
- Full-time
- Travel
- IT
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
5d
Relationship Manager (Guidance & Education Systems)
MaPS —Bedford
- £65,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
10d
Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
13d
Mental Health House Leader
Living Horizon Limited —Aylesbury
- £28,500 a year
- Full-time
- Supervising experience
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
3d
Senior Specialist Support Officer
Stevenage Borough Council —Stevenage
- £41,771 - £45,091 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
5h
MoJ Bookings Administrator
The Housing Network —Luton
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Customer Insight, Voice and Influence Manager
Amplius —Rushden
- £53,200 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
6d
Housing and Property Management - Apprenticeship
Sage Homes —Northampton
- Rotating shift
- Customer service
- Organisational skills
- Communication skills
CRF Generalist Adviser
Citizens Advice North Northants —Kettering
- £26,397.28 a year
- Full-time
- Travel
- Mentoring
- IT
Quick apply
12d
Perinatal Practitioner - 12 Month FTC
One YMCA —Aylesbury
- £26,883.84 - £28,004.00 a year
- Full-time
- Computer literacy
- Travel
- Communication skills
12d
Land and Property Programme Manager
East West Rail —Milton Keynes
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
4d
Retrofit Administrator
Amplius —Rushden
- £27,661.20 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
6d

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Complaint Administrator

Amplius -
Milton Keynes

Apply Now

Job details

Full-time
£28,000 a year
2 days ago

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Do you have experience in administration or customer service? If you're organised, detail-focused, and enjoy helping people, this could be the perfect opportunity for you.

As a Complaint Administrator at Amplius, you'll play a key role in delivering a smooth and efficient complaints experience, ensuring complaints are handled accurately, deadlines are met, and customers are kept informed every step of the way.

Salary: £28,000 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5pm

Location: Hybrid, with up to three days per week in our Milton Keynes or Rushden office.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Route complaints to the appropriate colleagues and support the progression of complaints through different stages.
Act as a first point of contact for customer complaint enquiries, delivering professional, empathetic and customer focused support.
Monitor complaint timescales, track agreed actions and commitments, and follow up with service areas on outstanding actions.
Maintain accurate, auditable records ensuring information is complete, up to date and handled confidentially.
Provide administrative support to the complaints service, ensuring all complaints are logged, categorised, and processed accurately.
Contribute to a positive customer experience by supporting the timely, consistent, and efficient handling of complaints

What you’ll need to thrive in this role

Experience in an administration, coordination, or customer service role.
Experience handling customer information accurately and confidentially, while following established processes.
Strong organisational skills with excellent attention to detail and the ability to manage deadlines.
Clear written and verbal communication skills, with a professional and customer-focused approach.
Confidence using IT systems, databases, and Microsoft Office applications.
A calm professional, and empathetic approach with dealing with customers who may be dissatisfied or frustrated.

Important – Right to work in the UK is an essential requirement. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 9 August

Video interview: 10 – 13 August

Interviews in Rushden: 18 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

housing specialist jobs in simpson, bkm

Complaint Administrator

Clerk of Works

Legal Enforcement Officer

Regional Resolution Manager - North Counties

Strategic Housing Specialist - South Central Prisons

Housing Officer

Accommodation for Ex-Offender (AFEO) Navigator

Support Worker (Complex Needs)

Housing Support Officer

Relationship Manager (Guidance & Education Systems)

Customer Contact Administrator

Mental Health House Leader

Senior Specialist Support Officer

MoJ Bookings Administrator

Customer Insight, Voice and Influence Manager

Housing and Property Management - Apprenticeship

CRF Generalist Adviser

Perinatal Practitioner - 12 Month FTC

Land and Property Programme Manager

Retrofit Administrator

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