Support analyst Work, Jobs in Simpson, Bkm (with Salaries)

Test Analyst - Certification (office based)
ITSO Ltd —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Continuous improvement
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
7h
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
7d
Fraud Analyst
FIS Global —Milton Keynes
- £12.71 an hour
- Full-time
- Computer literacy
- Data analysis skills
- Organisational skills
- Free parking
- Paid training
2nd Line analyst - Technical Support
Managed 24/7 Ltd —Milton Keynes
- £26,000 - £37,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Data entry
Quick apply
7d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
1st Line Service Desk Analyst (Days)
Intercity Technology —Shefford
- Hybrid work
- Employee assistance programme
QC Sensory Technician
Sensient Technologies Corporation —Milton Keynes
- Computer literacy
- Bachelor's degree
- Quality control
2d
Customer Analyst
Dominos —Milton Keynes
- Full-time
- Analysis skills
CDD Analyst
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
Cyber Security Analyst
Total IT Technology Solutions Ltd —Bedford
- £26,500 - £28,000 a year
- Full-time
- Analysis skills
- Computer networking
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
13d
1st Line Support
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick apply
IT Business Analyst
Rehoboth Properties Limited —Milton Keynes
- £55,000 - £56,000 a year
- CRM software
- Computer Science
- Engineering
Quick apply
Implementation Analyst
Kinetic Software —Milton Keynes
- £32,000 a year
- Hybrid work
- SQL
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Implementation and Transformation Analyst
Diebold Nixdorf —Milton Keynes
- Full-time
- Remote
- English
- Communication skills
2d
JML Analyst
Howden Group Holdings —Milton Keynes
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
Field Services Coordinator
IMServ Europe Ltd —Milton Keynes
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- IT
- Free parking
- Annual leave
Quick apply
Field Services Coordinator
ImServ —Milton Keynes
- Data analysis skills
- Computer skills
- Communication skills
- Annual leave
Application Support Analyst
Away Resorts —Hemel Hempstead
- £35,000 a year
- Full-time
- Communication skills
- Resort
- Annual leave
- Employee discount
Quick apply
2d
Endoscopy JAG Co-ordinator Data Analyst
Northampton General Hospital NHS Trust —Northampton
- £28,392 - £31,157 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
6d
Senior Analyst
Milton-Keynes-Council —Milton Keynes
- £38,510 - £43,149 a year
- Analytics
- Annual leave
- Work from home
13d

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Test Analyst - Certification (office based)

ITSO Ltd
Milton Keynes

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year
7 hours ago

Benefits

Casual dress
Health & wellbeing programme
Private dental insurance
Discounted or free food
Company pension
Private medical insurance
Transport links
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Report writing
Report generation
Stakeholder collaboration
Technical support
Functional testing
Continuous improvement
Technical writing
Functional quality control testing

Full job description

Job Overview

The Test Analyst – Certification is responsible for delivering supplier certification activities against the ITSO Specification. The role ensures that supplier products and solutions are manually tested consistently, accurately and in accordance with the ITSO Certification Scheme.

The role supports suppliers throughout the certification process by developing certification test plans, conducting hands-on compliance testing of physical supplier devices using ITSO test tooling and environments, and producing certification evidence and reports.

The Test Analyst acts as a technical specialist for supplier assurance activities and contributes to the continual improvement of ITSO certification services and test artefacts.

Role Focus

Primary focus: Conduct hands-on supplier certification testing of physical devices, including certification planning, compliance testing, certification evidence and reporting.

Secondary capability: Support internal product testing, regression activities and test automation initiatives where required.

Key Responsibilities

Supplier Certification

Deliver certification activities for supplier products and solutions.
Review supplier applications and certification scopes.
Develop certification test plans based on supplier implementations.
Map supplier functionality against mandatory and optional ITSO requirements.
Execute manual certification testing on physical supplier devices using ITSO tooling and test environments.
Produce certification reports and supporting evidence.
Support certification recommendation activities.

Certification Testing

Perform certification testing across:

HOPS.
POST.
PersoPOST.
ISAM.
Media.
Future ITSO certified products and services.

Responsibilities include:

Compliance testing.
Functional testing.
Regression testing.
Interoperability testing.
Specification conformance testing.

Test Artefact Management

Maintain certification test scripts and test cases.
Maintain reusable test data sets and card profiles.
Maintain regression packs for common product types.
Maintain traceability between certification tests and specification requirements.
Support updates resulting from specification changes and Technical Notes.

Supplier Support

Provide technical clarification during certification activities.
Support supplier onboarding sessions.
Assist suppliers in understanding certification requirements.
Support issue resolution during testing.
Participate in certification review meetings where required.

Continuous Improvement

Identify opportunities to improve certification processes and test artefacts.
Support automation initiatives where appropriate.
Contribute to certification guidance and documentation.
Provide feedback on specification and certification improvements.

Key Outputs

Certification test plans.
Certification reports.
Certification evidence packs.
Certification test scripts.
Regression test packs.
Test data sets and card profiles.
Supplier technical feedback.

Measures of Success

Certification activities delivered to agreed timescales.
High-quality and repeatable certification testing.
Accurate certification evidence and reporting.
Effective supplier engagement throughout certification.
Improved certification test coverage.
Reduced certification rework and clarification activities.

Skills & Experience

Strong knowledge of:

ITSO Specification.
Supplier certification processes.
Smart ticketing technologies.
Test methodologies and defect management.

Experience in:

Compliance testing.
Functional and regression testing.
Supplier-facing technical activities.
Producing technical test documentation.

Ability to:

Interpret technical specifications.
Produce high-quality test artefacts.
Communicate technical issues clearly.
Work collaboratively with suppliers and internal stakeholders.

Job Types: Full-time, Permanent

Pay: £35,000.00-£45,000.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Health & wellbeing programme
Life insurance
On-site parking
Private dental insurance
Private medical insurance
Referral programme
Sick pay
Transport links

Work Location: In person

Quick apply

Refine Your Search

support analyst jobs in simpson, bkm

Test Analyst - Certification (office based)

1st Line Support Analyst

Fraud Analyst

2nd Line analyst - Technical Support

Contact Centre Operations Manager

1st Line Service Desk Analyst (Days)

QC Sensory Technician

Customer Analyst

CDD Analyst

Cyber Security Analyst

1st Line Support

IT Business Analyst

Implementation Analyst

Implementation and Transformation Analyst

JML Analyst

Field Services Coordinator

Field Services Coordinator

Application Support Analyst

Endoscopy JAG Co-ordinator Data Analyst

Senior Analyst

I want to receive the latest job alerts for support analyst in simpson, bkm

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