Support specialist Work, Jobs in Skellingthorpe, Lin (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Wine Development Manager
Small Beer Ltd —Lincoln
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
12d
Project Co-Ordinator
Ramudden Global UK —Scunthorpe
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Comms Specialist Insight & Engagement Officer
Council of Reserve Forces and Cadets Association —Sleaford
- £30,740 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
6d
Loneliness Companion (Dementia Care)
Right at Home Grantham, Newark, Melton & Oakham —Newark-on-Trent
- £15 - £30 an hour
- Part-time
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
13d
IPS Employment Specialist - Lincolnshire
Shaw Trust —Lincoln
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
Sexual and Domestic Abuse Advisor
University of Lincoln —Lincoln
- £33,002 - £37,694 a year
- Full-time
- University
- Annual leave
- Employee discount
3d
Children's Support Worker
Kisimul —Lincoln
- £12.71 - £13.85 an hour
- Computer literacy
- Driving
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
13d
Life Practitioner
Kisimul —Lincoln
- £12.71 - £13.60 an hour
- Computer literacy
- Driving
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
13d
Technical Support
Autrix —Lincoln
- £24,420.00 - £32,448.38 a year
- Full-time
- English
- Windows
- Travel
- Free parking
- Flexitime
Quick apply
4d
Business Management Graduate
Highway Resource Solutions —Bottesford
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Referral programme
Quick apply
Teaching Assistant
Kisimul —Lincoln
- £19,303.31 - £22,185.00 a year
- School
- Teaching
- Annual leave
- Referral programme
Quick apply
4d
Support Worker
Cygnet —Lincoln
- £13.15 - £13.45 an hour
- Full-time
- Paid training
- Employee discount
Female Support Worker
Acuity Care —Washingborough
- £14 - £15 an hour
- Weekend availability
- Employee assistance programme
- Referral programme
Quick apply
Year 6 Teacher
Heart of Supply —Lincoln
- £32,916 - £45,351 a year
- Temporary
- Bachelor's degree
- Classroom experience
- In-person
- Free parking
- Referral programme
Quick apply
11d
Year 4 Teacher
Heart of Supply —Lincoln
- £32,916 - £45,351 a year
- Temporary
- Bachelor's degree
- Classroom experience
- In-person
- Free parking
- Referral programme
Quick apply
12d
Individual Placement Support Worker (Employment Specialist)
Rotherham Doncaster and South Humber NHS Foundation Trust —Scunthorpe
- £32,073 - £39,043 a year
- Part-time
3d
E-Commerce Manager
LEW Electrical Distributors —Gainsborough
- Full-time
- Sales
- Merchandising
- Product management
Quick apply
9d
Children's Senior Support Worker
Kisimul —Lincoln
- £13.99 - £15.99 an hour
- Computer literacy
- Driving
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
13d
Bank Complex Care Support Worker
Josh's Care Company —Lincoln
- £15 an hour
- 12 hour shift
- Care experience
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
12d

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Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Quick apply

Refine Your Search

support specialist jobs in skellingthorpe, lin

Customer Service Team Leader (12 month contract)

Wine Development Manager

Project Co-Ordinator

Comms Specialist Insight & Engagement Officer

Loneliness Companion (Dementia Care)

IPS Employment Specialist - Lincolnshire

Sexual and Domestic Abuse Advisor

Children's Support Worker

Life Practitioner

Technical Support

Business Management Graduate

Teaching Assistant

Support Worker

Female Support Worker

Year 6 Teacher

Year 4 Teacher

Individual Placement Support Worker (Employment Specialist)

E-Commerce Manager

Children's Senior Support Worker

Bank Complex Care Support Worker

I want to receive the latest job alerts for support specialist in skellingthorpe, lin

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