Technical support occupations Work, Jobs in Skipton, Nyk (with Salaries)

Software Support Engineer
Giacom —Nelson
- £26,250 - £28,000 a year
- IT
- Communication skills
- Annual leave
Quick apply
1d
Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- IT
- Communication skills
- Annual leave
Quick apply
Technology Support Analyst
Lloyds Wealth —Leeds
- £26,613 - £29,275 a year
- Full-time
- Microsoft Access
- Windows
- Microsoft Office
- Annual leave
- Work from home
9d
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
IT Support Technician
Vintage Cash Cow —Morley
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Communication skills
Quick apply
Junior IT Support Technician
Mamas & Papas —Huddersfield
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply
4d
ICT Consultant
turn IT on —Leeds
- £28,000 - £32,000 a year
- Full-time
- Travel
- IT
- Communication skills
- Employee assistance programme
Quick apply
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Deskside Support Engineer
Link Group —Leeds
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Technical Specialist Remote Support
Agfa —Leeds
- Hybrid work
- Oracle
- Customer service
- Windows
DIGITAL SUPPORT TECHNICIAN APPRENTICE
Lancashire County Council —Burnley
- £8 an hour
- Part-time
- IT
- Communication skills
- School
Client Support Engineer
Kings Security —Bradford
- £26,000 a year
- Customer service
- No experience needed
- Communication skills
- Life insurance
- Referral programme
Quick apply
IT Support Analyst
Ramsdens Solicitors LLP —Brighouse
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
8d
Ecommerce Technical Support Lead
Bettys & Taylors Group —Harrogate
- £33,500 a year
- Full-time
- Bakery
- IT
- Employee discount
3d
Customer Support Specialist
M3EU —Leeds
- Full-time
- Hybrid work
- Communication skills
- Time management
Quick apply
SENIOR IT TECHNICIAN
Grantley Hall —Grantley
- £40,000 a year
- Software troubleshooting
- Hotel
- IT
- Store discount
- Annual leave
Quick apply
14d
IT Service Desk Technician
Walker Morris LLP —Leeds
- £27,146 a year
- 8 hour shift
- IT
- Automotive diagnostics
- Annual leave
Tech Support
CCTVdirect —Leeds
- Customer service
- Computer networking
- IT
Product Support Representative
Solera —Leeds
- Full-time
- Customer service
- Salesforce
- English
Billing Migration Specialist
Giacom —Nelson
- £30,000 - £32,000 a year
- Azure
- Microsoft Office
- SQL
- Annual leave
Quick apply

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Software Support Engineer

Giacom -
Nelson

Quick apply

Job details

£26,250 - £28,000 a year
1 day ago

Benefits

Annual leave
Company pension

Qualifications

IT
Communication skills

Full job description

Supporting a UK-wide network of over 5,000 local, expert technology providers, Giacom makes it really simple for technology resellers and MSPs to access everything they need to create brilliant technology solutions for UK businesses.

Giacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware and IT products and services, from the world’s leading vendors and service providers.

The purpose of the Software Support Engineer role is to provide dedicated technical support to our partners using our billing software. You will be responsible for diagnosing and troubleshooting technical issues, ensuring that the software operates smoothly and efficiently for our partners. By offering timely resolutions and clear communication, you will help maintain a high level of customer satisfaction.

What you'll be doing

Provide technical support to partners using our award winning billing software.
Respond promptly to partner inquiries, ensuring timely resolution in line with KPI’s
Collaborate with internal teams to escalate complex issues and facilitate swift responses.
Maintain detailed records of support interaction and solutions in ZOHO Desk/Zendesk for future reference.
Identify recurring issues and report them to the relevant teams/persons with the correct level of detail.
Monitor and manage ticket queues to ensure issues are prioritised and handled effectively.
Maintain a high level of customer satisfaction (CSAT) through proactive and professional communication with partners.

Skills, Qualifications, and Experience

Strong problem solving skills and a good understanding of hosted/cloud based software.
Proven experience working in a support environment.
Strong communication skills and ability to engage with people possessing various degrees of technical understanding.
Ability to manage time and prioritise work efficiently.
A commitment to service improvement with a customer focused attitude.

What's in it for you?

Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation

Quick apply

Refine Your Search

technical support occupations jobs in skipton, nyk

Software Support Engineer

Software Support Engineer - SQL

Technology Support Analyst

2nd Line IT Support Technician

IT Support Technician

Junior IT Support Technician

ICT Consultant

IT Desktop Support

Deskside Support Engineer

Technical Specialist Remote Support

DIGITAL SUPPORT TECHNICIAN APPRENTICE

Client Support Engineer

IT Support Analyst

Ecommerce Technical Support Lead

Customer Support Specialist

SENIOR IT TECHNICIAN

IT Service Desk Technician

Tech Support

Product Support Representative

Billing Migration Specialist

I want to receive the latest job alerts for technical support occupations in skipton, nyk

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