Part time Work, Jobs in Small Heath (with Salaries)

Customer Service Advisor
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Part-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
2d
Part-time Sales Assistant
Robert Dyas —Solihull
- Up to £12.77 an hour
- Part-time
- Customer service
- Retail sales
- Employee discount
2d
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Receptionist/Clerk
Rayner House & Yew Trees Ltd —Solihull
- £14.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
1h
Server
TRG Concessions - Giraffe Birmingham Airport —Birmingham
- £12.71 an hour
- Part-time
- Guest services
- Restaurant
- Employee discount
Quick apply
Host
TRG Concessions - Giraffe Birmingham Airport —Birmingham
- £12.71 an hour
- Part-time
- Restaurant
- Employee discount
Quick apply
Sales Assistant (8 hrs)
Deichmann —Solihull
- Up to £12.91 an hour
- 8 hour shift
- Customer service
- Communication skills
- Retail sales
14d
Team Member
KFC Birmingham - Heybarnes Retail Park —Birmingham
- Up to £12.21 an hour
- Part-time
- Serving
- Cleaning
- Restaurant
- Employee discount
2d
Retail Sales Assistant
Eurochange —Birmingham
- £12.81 an hour
- Part-time
- Cash handling
- Communication skills
- Retail sales
- Employee assistance programme
- Employee discount
5d
Store Assistant - 12 Hours - Sweaty Betty Solihull, England
Wolverine Worldwide —Solihull
- 12 hour shift
- Customer service
- Communication skills
- Flexible schedule
- Referral programme
Retail Associate (24 hours) - Birmingham
New Balance —Birmingham
- Part-time
- Customer service
- Basic maths
- Communication skills
- Employee discount
- Flexible schedule
Team Member
KFC —Birmingham
- Up to £12.21 an hour
- Part-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
2d
Customer Advisor
Boots —Birmingham
- £16 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
14d
Casual Store Assistant
JCO Retail Ltd —Birmingham
- £10.42 - £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Maths
- Free parking
- Store discount
Quick apply
Team Member (Stock)
NEXT —Solihull
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
4d
Team Member
NEXT —Solihull
- £8.28 - £12.71 an hour
- 12 hour shift
- Customer service
- Employee discount
4d
Lounge Services Team Member Host - Casual
Swissport International AG —Birmingham
- £13.49 an hour
- Bar
- Guest services
- Communication skills
- Free parking
- Employee assistance programme
21h
Bar Team Member
SSP —Birmingham
- £12.85 - £14.05 an hour
- Part-time
- Serving
- Bar
- Customer service
- Employee discount
Quick apply
2d
Fixed Term PT Sales Assistant
WHSmith Travel —Birmingham
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
8d
Fixed Term PT Sales Assistant
WH Smith PLC —Birmingham
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
8d

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Customer Service Advisor

Solihull Metropolitan Borough Council -
Solihull

Apply Now

Job details

Part-time | Full-time | Fixed term contract
£26,824 - £29,540 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

English
Customer support
Customer interaction
Communication skills

Full job description

Job Introduction

Solihull Council is seeking enthusiastic, customer-focused individuals to join our Connect Customer Contact Service.

Based at the Blue Bell Centre in Chelmsley Wood and, depending on the role, have opportunities to work from other locations across Solihull, this is an excellent opportunity to become part of a high-performing team that plays a vital role in delivering excellent services to our residents.

Our Connect Customer Services team is central to the Council’s vision to put people at the heart of everything we do through outstanding service delivery. As a Customer Service Advisor, you will be the first point of contact for residents, ensuring every interaction—whether by phone, face-to-face, or via digital channels—is handled with professionalism, empathy, and efficiency.

We are pleased to offer a number of opportunities, including permanent and fixed-term full-time and part-time roles within our Connect Customer Services team. These opportunities also include positions supporting our Adult Social Care team.

What We’re Looking For:

We welcome applications from individuals who thrive in a dynamic, performance-driven environment and enjoy variety in their role. To succeed, you will demonstrate:

A strong customer focus and excellent communication skills.
Proven experience in delivering high-quality customer service in a fast-paced contact centre environment,
A collaborative and respectful approach to teamwork, with integrity at the core of your interactions.
Digitally confident, able to use systems and databases while engaging with customers
Organised and methodical, with strong attention to detail
Adaptable and resilient, able to work effectively in a process-driven, target-led environment.
Flexibility to work at alternative locations in Solihull and work on a shift rota (Monday to Friday).

Why Join Us?

At Solihull Council, people are at the heart of everything we do. We offer a supportive working environment, opportunities for development, and the chance to make a real difference in the lives of our residents. We also offer you

A competitive salary
Training, development, and career progression opportunities.
Flexible working options. Home working maybe an option in the longer term
Generous annual leave plus the option to buy up to 10 extra days.
Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service.
Family and carer-friendly policies.
Access to the Local Government Pension Scheme.
Exclusive employee benefits: staff discounts, subsidised travel passes, Cycle 2 Work Scheme.

Additional Information

Hours of work are up to 37 per week, with 30 hours or over requiring a commitment of five days across the working week.

Don’t miss out!

To apply, please click on the link below and make sure your application is in your own words and reflects your own personal experiences.

If you have a specific question regarding this post, please contact Customer Contact Manager at [email protected] or Sam Purchase, Team Leader – Adult Social Care at [email protected]

The closing date for applications is 23 August 2026. However, if we receive a sufficient number of applications, we reserve the right to close this vacancy before this date. We therefore encourage you to submit your application as early as possible to avoid disappointment.

Shortlisted candidates will be invited to an Assessment Centre on Thursday, 3 September 2026 (4pm to 7pm) at Solihull Connect Walk-in Centre (within the Bluebell Centre) Chelmsley Wood. You will be required to attend for the full session. Spaces are limited, so please apply early to secure your place.

This post requires the following Disclosure and Barring check: BPSS/Basic.

Please note we do not accept CVs for this role.

As part of our compliance and safer recruitment requirements, references will be sought for all successful candidates following interview. A reference must be provided by the candidate’s current or most recent employer or training provider. Where this does not cover the last three years, an additional reference will be required from the candidate’s next most recent employer or training provider. Posts subject to statutory regulation may require additional scrutiny. Personal/character references will only be accepted in exceptional circumstances.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Apply Now

Refine Your Search

part time jobs in small heath

Customer Service Advisor

Part-time Sales Assistant

Sales Assistant - UNIQLO Bullring

Receptionist/Clerk

Server

Host

Sales Assistant (8 hrs)

Team Member

Retail Sales Assistant

Store Assistant - 12 Hours - Sweaty Betty Solihull, England

Retail Associate (24 hours) - Birmingham

Team Member

Customer Advisor

Casual Store Assistant

Team Member (Stock)

Team Member

Lounge Services Team Member Host - Casual

Bar Team Member

Fixed Term PT Sales Assistant

Fixed Term PT Sales Assistant

I want to receive the latest job alerts for part time in small heath

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