contract analyst Work, Jobs in smethwick, wmd (with Salaries)

ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
4d
UAT Analyst
Contechs Consulting Limited —Solihull
- Up to £37.04 an hour
5d
1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
3d
Business Analyst (Fixed Term Contract)
Online Education Services —Birmingham
- £60,000 - £65,000 a year
- Hybrid work
- Salesforce
- Agile
- Communication skills
- Annual leave
Quick apply
Crime Intelligence Analyst
West Mercia Police —Hindlip
- £40,383 - £42,612 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Business Analyst (111529-0526)
University of Warwick —Coventry
- £47,389 - £56,535 a year
- Analysis skills
- University
- Agile
12d
Test Analyst – Online Payments
Mitchells & Butlers - IT —Birmingham
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Software development
- Annual leave
Quick apply
4d
Contract Digital Business Analyst
Inspired Thinking Group (ITG) —Birmingham
- Hybrid work
- APIs
- Agile
Quick apply
Senior Business Analyst 12 Month FTC
AFH Financial Group —Bromsgrove
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Savings Product Analyst
West Brom —West Bromwich
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
4d
Data and Management Information Analyst (Band 3/SEO)
Health and Safety Executive —Birmingham
- £47,686 - £54,453 a year
- Part-time
- Hybrid work
- Microsoft Excel
- SQL
- Presentation skills
AML & Conflicts Analyst (12 Month Fixed Term Contract)
Trowers & Hamlins LLP —Birmingham
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Delegated Operations Analyst
Beazley Management Limited —Birmingham
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Contract Scrum Master
Inspired Thinking Group (ITG) —Birmingham
- Hybrid work
- Project management
- Travel
- Agile
Quick apply
Business Change & Transition Analyst (FTC)
Cadent Gas —Coventry
- £37,977 - £42,447 a year
- Hybrid work
- Employee discount
2d
Performance Analyst
Department for Work and Pensions —Birmingham
- £44,447 - £51,762 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- SQL
- Presentation skills
- Annual leave
- Employee assistance programme
9d
GIS Analyst
Alexander Mann Solutions (AMS) —Birmingham
- SQL
- Project management
- IT
10d
Mortgage Product Analyst
West Brom —West Bromwich
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
4d
Supply Chain Analyst
Safran —Wolverhampton
- Full-time
- Microsoft Excel
- ERP systems
- Continuous improvement
Tier 1 Complaints Officer
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
3d

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ICT Support Analyst - Birmingham

Nacro -
Birmingham

Apply Now

Job details

Permanent | Full-time
£31,982 - £32,782 a year
4 days ago

Qualifications

Incident management
Business processes
Information security
IT support
Intune

Full job description

ICT Support Analyst

Salary - £31,982 per annum

Contract - Full time, Permanent

Hours - 37.5 hours per week

Location – Birmingham & Hybrid

DBS requirement – Basic

This role does not offer eligibility for visa sponsorship.

This role offers a starting salary within Nacro’s pay structure of £31,982 Entry with expected progression to £32,782 Established within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.

We are Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, working directly with users, and helping organisations get the most from their technology. You'll play a key role in delivering first-class ICT support to colleagues across the organisation while working closely with our managed service providers to ensure a seamless user experience.

As an ICT Support Analyst, you'll be part of a small, collaborative ICT team responsible for providing first-line support and ensuring the effective delivery of ICT services across Nacro.

You'll provide both in-person support from our Birmingham office and remote support to colleagues across England and Wales. Working closely with internal stakeholders and external ICT suppliers, you'll help resolve technical issues, monitor service performance, support asset management activities, and contribute to ongoing service improvements.

This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in delivering excellent customer service, and has a strong technical foundation in Microsoft technologies.

You will bring with you:

Hands-on experience providing first-line support for Microsoft 365 applications and Windows 11 environments.
Experience supporting Microsoft Intune and endpoint management solutions.
Previous experience working with service desk or ticketing systems.
Experience working with external ICT suppliers or managed service providers.
Ability to prioritise workloads, manage expectations, and meet deadlines.
Understanding of service delivery frameworks and support processes.
Strong troubleshooting and incident management skills.
Knowledge of data protection, information security, and privacy principles.
Experience supporting process improvement and service enhancement initiatives.

At Nacro, technology enables our teams to deliver life-changing services to thousands of people every year. You'll join an organisation that values innovation, collaboration, diversity, and continuous improvement.

In return, you'll have the opportunity to develop your skills, work with modern technologies, and contribute to meaningful work that makes a genuine difference to people's lives.

If you're passionate about technology, enjoy helping people, and want to be part of an organisation with a strong social purpose, we'd love to hear from you.

Click here to view the Role Profile

Click here to view the Candidate pack

Application deadline TBC

Nacro is fair and inclusive employer

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or [email protected].

Apply Now

Refine Your Search

contract analyst jobs in smethwick, wmd

ICT Support Analyst - Birmingham

UAT Analyst

1st Line Service Desk Analyst

Business Analyst (Fixed Term Contract)

Crime Intelligence Analyst

Business Analyst (111529-0526)

Test Analyst – Online Payments

Contract Digital Business Analyst

Senior Business Analyst 12 Month FTC

Savings Product Analyst

Data and Management Information Analyst (Band 3/SEO)

AML & Conflicts Analyst (12 Month Fixed Term Contract)

Delegated Operations Analyst

Contract Scrum Master

Business Change & Transition Analyst (FTC)

Performance Analyst

GIS Analyst

Mortgage Product Analyst

Supply Chain Analyst

Tier 1 Complaints Officer

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