implementation specialist Work, Jobs in smethwick, wmd (with Salaries)

Training and Implementation Consultant (Aftersales Specialist)
Pinewood.AI —Birmingham
- £28,000 - £42,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Clinical Support Specialist
Steris —Birmingham
- Full-time
- Sales
- Contracts
- In-person
Quick apply
CCaaS & Voice Specialist
Serco Group —Birmingham
- £65,000 - £75,000 a year
- Full-time
- AWS
- Agile
- IT
- Employee assistance programme
- Employee discount
Customer Experience Improvement Specialist
West Midlands Combined Authority —Birmingham
- £39,188 - £44,182 a year
- Part-time
- Presentation skills
- AI
- Annual leave
- Employee discount
Employment Specialist (Individual Placement and Support)
Change Grow Live —Stourbridge
- £29,529.80 - £32,002.35 a year
- Project management
- Team management
- No degree
- Annual leave
- Employee discount
12d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £90,000 - £120,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Learning Design & Delivery Specialist
BELFOR UK Ltd —Tamworth
- Up to £40,000 a year
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Senior Learning & Development Specialist
OneAdvanced —Birmingham
- IT
- Employee assistance programme
- Bereavement leave
Logistics Manager - North
High Speed Two (HS2) —Birmingham
- £55,687.20 - £65,514.00 a year
- Full-time
- Data analysis skills
- IT
- Construction
4d
Project Coordinator
Servicom (High Tech) Ltd —Redditch
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
11d
ServiceNow Implementation Specialist
Capgemini —Birmingham
- Hybrid work
- Sales
- Customer service
- AWS
Technical Secretary
National Grid —Birmingham
- £42,000 - £47,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
5d
Customer Success Manager, Birmingham
Dalux —Birmingham
Consultant Clinical Scientist- Solid Cancer
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £79,504 - £91,609 a year
- Full-time
- Communication skills
3d
Advanced Practitioner
Birmingham City Council —Birmingham
- £66,627 - £85,845 a year
- Full-time
- Analysis skills
- Leadership
- Communication skills
2d
Specialist Pharmacist - High Cost Drugs and Homecare
Sandwell and West Birmingham NHS Trust —Birmingham
- £57,528 - £64,750 a year
- Full-time
2d
Project Manager
Correla —Solihull
- £60,000 a year
- Project management
- Annual leave
5d
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave
Associate Director of Workforce
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £79,504 - £91,609 a year
- Full-time
- Hybrid work
- Presentation skills
- Human resources
- Leadership
2d
Band 3 ICT Support Assistant
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
7h

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implementation specialist jobs near smethwick, wmd

Training and Implementation Consultant (Aftersales Specialist)

Pinewood.AI -
Birmingham

Quick apply

Job details

Full-time
£28,000 - £42,500 a year

Benefits

Cycle to work scheme
On-site gym
Annual leave
Employee assistance programme

Qualifications

Driving Licence
Business processes
Change management
Driving
Organisational skills
Communication skills

Full job description

Pinewood.AI is seeking experienced automotive professionals to join our Training and Implementation Team, specialising in Aftersales. This role is central to delivering high-quality implementations of the Pinewood.AI platform for automotive retailers across the UK and internationally.

If you have worked as a service advisor, service manager, parts specialist, or warranty administrator, this is a fantastic opportunity to take the next step in your career. Instead of managing aftersales in a single dealership, you will be using your expertise to help a wide range of retailers improve their service, parts, and warranty operations through our Automotive Intelligence Platform.

This is an excellent move for someone looking to step out of the dealership and into a role where you can make a real difference, helping businesses streamline their processes, adopt new technology, and deliver better customer experiences.

We are looking for someone who is collaborative, confident in training and consultancy, and passionate about using their aftersales knowledge to drive improvement across the industry.

Key Responsibilities:

Implement the Pinewood.AI platform in new and existing dealerships, focusing on aftersales modules including service, parts, and warranty.
Lead high-quality implementation projects, ensuring smooth transitions from legacy systems through to 'Go Live'.
Work closely with dealership stakeholders to understand aftersales requirements, configuring parameters to align with business processes.
Deliver clear, engaging, and tailored training sessions for aftersales teams.
Provide ongoing consultancy, both onsite and remotely, to support system adoption and optimisation.
Ensure accuracy and efficiency in service scheduling, parts inventory management, warranty processing, and reporting.
Proactively identify opportunities to improve implementation practices, sharing insights to enhance customer experience.
Continuously develop your system knowledge across aftersales modules, functionality, and integrations.
Act as a trusted advisor, helping customers gain the maximum value from our Automotive Intelligence Platform.

Requirements

Strong background in the automotive industry, with experience in aftersales roles such as service, parts, or warranty management.
Hands-on experience in dealership processes, with familiarity in service scheduling, parts ordering and inventory, warranty claims, and aftersales reporting.
Excellent communication and presentation skills, confident in delivering training and building customer relationships.
Strong organisational skills, able to manage multiple projects and priorities effectively.
Logical and methodical approach to problem solving, with a proactive and solutions-focused mindset.
A strong work ethic, self-motivation, and willingness to travel.
Full, clean UK driving licence.

Desirable Experience:

Direct experience with Pinewood DMS or another automotive management platform.
Experience in system optimisation, process improvement, or change management projects.
Understanding of how aftersales performance impacts overall dealership operations.

Benefits

You can expect full on-the-job training, a flexible work environment, and room to develop a long-term career with us.

Competitive salary based on experience (£28,000 to £32,000 per annum)
Company car
Company car
Commission scheme (£10,500. £42,500 OTE)
Share scheme
Hybrid working
25 days holiday plus all UK bank holidays
4x life assurance
Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption
Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources)
Ongoing training & professional development
Free onsite gym (Birmingham)
Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice
Eyecare vouchers - free eye test and contribution towards prescription glasses
Regular social events
Employee recognition and awards

Why Join Us?
This is an excellent chance to use your aftersales knowledge in a new and rewarding way. By moving into this role, you can step out of day-to-day dealership operations and instead help retailers across the UK and beyond to improve efficiency, streamline their service and parts processes, and achieve more with our industry-leading platform. With continuous learning, career progression, and the opportunity to work on diverse projects, this is a fantastic next step for anyone who enjoys making a difference.

About Us:
Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business.

Pinewood’s cloud-based secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily.

Quick apply

Refine Your Search

implementation specialist jobs in smethwick, wmd

Training and Implementation Consultant (Aftersales Specialist)

Clinical Support Specialist

CCaaS & Voice Specialist

Customer Experience Improvement Specialist

Employment Specialist (Individual Placement and Support)

Manager of Dedicated Implementations - EMEA

Learning Design & Delivery Specialist

Senior Learning & Development Specialist

Logistics Manager - North

Project Coordinator

ServiceNow Implementation Specialist

Technical Secretary

Customer Success Manager, Birmingham

Consultant Clinical Scientist- Solid Cancer

Advanced Practitioner

Specialist Pharmacist - High Cost Drugs and Homecare

Project Manager

IT Support Specialist

Associate Director of Workforce

Band 3 ICT Support Assistant

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