technical support occupations Work, Jobs in smethwick, wmd (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Technical Support Engineer
Open Minds —West Bromwich
- £32,000 a year
- Full-time
- Windows
- JavaScript
- Scripting
Quick apply
1d
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
2d
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
EPOS Tech Implementer / Trainer
nGeneration —Tipton
- £25,214 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
Application Support Officer
Dudley Metropolitan Borough Council —Dudley
- £31,537 - £34,434 a year
- Part-time
- Customer service
5d
1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
1d
Hub ICT Technician - Midlands
E-ACT National Team – West Midlands Hub —Birmingham
- £28,598 - £30,518 a year
- Microsoft Office
- Travel
- School
- Annual leave
- Employee assistance programme
3d
Service Delivery Analyst
Swanton Care and Community —Coventry
- £30,000 - £35,000 a year
- Remote
- Computer Science
- Continuous improvement
- Communication skills
IT Officer
School of Coding —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- Microsoft Access
- Computer Science
- Annual leave
- Employee assistance programme
Quick apply
22h
Customer Experience Professional
Air Products and Chemicals —Worcester
- Weekend availability
- Hybrid work
Quick apply
8h
1st Line Support Analyst
Sharp —West Bromwich
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Junior IT Support Technician
yes computers limited stourbridge —Stourbridge
- From £24,785 a year
- Full-time
- Azure
- Travel
- Scripting
Quick apply
2d
Associate Applications Support Engineer
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Full-time
- Hybrid work
- IT
- Communication skills
IT Support Engineer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- No degree
- IT
- Annual leave
12d
Systems Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- CRM software
- Customer service
- Analysis skills
Quick apply
8d
IT Support Apprentice
Epwin Group PLC —Telford
- Full-time
- Management
- Leadership
3d
Support Desk Engineer
Southern Communications Group —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- Free parking
- Employee assistance programme

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Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Desktop support
Microsoft Excel
Computer hardware
IT support
IT

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

technical support occupations jobs in smethwick, wmd

Service Desk Analyst / IT Support Help Desk Technician

Field Service Administrator

Technical Support Engineer

ICT Support Analyst - Birmingham

Onsite IT Support Analyst - 1st/2nd line

EPOS Tech Implementer / Trainer

Support Desk Engineer

Application Support Officer

1st Line Service Desk Analyst

Hub ICT Technician - Midlands

Service Delivery Analyst

IT Officer

Customer Experience Professional

1st Line Support Analyst

Junior IT Support Technician

Associate Applications Support Engineer

IT Support Engineer

Systems Support Coordinator

IT Support Apprentice

Support Desk Engineer

I want to receive the latest job alerts for technical support occupations in smethwick, wmd

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