Senior case manager Work, Jobs in Smethwick (with Salaries)

ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Employee Relations & Policy Lead
PIB Group Services Ltd. —Birmingham
- £70,000 - £75,000 a year
- Management
Quick apply
Team Leader
HM Courts & Tribunal Service —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
3d
Young Carers Transition Lead
Carers Trust Heart of England —Coventry
- £28,250 a year
- Weekend availability
- Care experience
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Senior Expansion Manager UK
Fastned —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
Senior Paralegal- Recoveries
DWF —Birmingham
- Full-time
- Computer literacy
- Organisational skills
- Typing
Case Worker 20 Hours per Week
BIRMINGHAM DISABILITY RESOURCE CENTRE —Birmingham
- £27,336.53 a year
- Full-time
- Microsoft Word
- Management
- Experience working with individuals with disabilities
Senior Accessibility Specialist
Department for Science, Innovation & Technology —Birmingham
- £56,850 - £63,980 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Employee discount
5d
Supported Housing Manager
The Housing Network —Coventry
- Up to £38,000 a year
- Full-time
- Travel
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
5d
Head of Mental Health & Wellbeing
Aston University —Birmingham
- £47,389 - £56,535 a year
- Full-time
- University
- Leadership
- Annual leave
6d
Responsible Business & Social Value Manager
Capsticks Solicitors LLP —Birmingham
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Training & development
Quick apply
Operations Manager
Air Travel Claim —Wolverhampton
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
- Annual leave
Quick apply
HR Manager
Hayley Group Limited —Halesowen
- Full-time
- Management
- Continuous improvement
- Conflict management
- Annual leave
Quick apply
Servitization and Service Innovation Lead – KTP Associate
Aston University —Birmingham
- £35,000 - £37,000 a year
- Full-time
- Engineering
- Analysis skills
- University
- Annual leave
Senior Product Manager
LRQA group —Birmingham
- Team management
- Product management
- AI
Infrastructure and Operations Senior Manager
Artifex Interior Systems Limited —Birmingham
- Full-time
- Continuous improvement
- Communication skills
Quick apply
Quantexa Senior Manager
KPMG —Birmingham
- Full-time
- Computer Science
- Agile
- Communication skills
Social Value Manager
Tarmac —Solihull
- Data analysis skills
- No degree
- Communication skills
- Employee discount
1d
Senior HR Caseworker Manager, Welfare and Casework Team, Judicial HR
Ministry of Justice —Birmingham
- £40,001 - £60,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Human resources
- Leadership
- Annual leave
- Employee discount
3d
Events & Conferences Manager
Stantec —Birmingham
- Business development
- Travel
- Annual leave
10d

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senior case manager jobs near smethwick

ER Manager

Helping Hands -
Alcester

Quick apply

Job details

Fixed term contract
Up to £65,000 a year

Benefits

Annual leave
Employee assistance programme

Qualifications

Employee relations case handling
Stakeholder liaison
Transfer of Undertakings (Protection of Employment) Regulations 2006
Coaching
Employee relations
Change management
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Partnership building
Change leadership
HRIS
Management reporting
Budgeting
Communication skills
Analytics

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.

As part of our growing People function, we’re looking for a highly capable Employee Relations (ER) Manager to lead a market‑leading ER service that protects our culture, strengthens capability and supports the business through effective, commercially minded ER expertise. You’ll bring strong technical knowledge, confidence in high‑risk case management and the ability to influence senior leaders, while shaping the future of ER within a fast‑paced, people‑first organisation.

We’re open to hiring someone on either a 6-month fixed-term contract or a permanent basis.

Salary : Up to £65,000 DOE

What You’ll do

Lead the ER strategy and deliver a high‑quality, business‑partnering service.
Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
Build, lead and develop a high‑performing ER team.
Strengthen ER capability across line managers and leaders.
Maintain robust ER policies, processes and systems, using data to drive improvements.
Ensure ongoing compliance with employment legislation and manage organisational responses to change.
Develop strong internal and external relationships, including ACAS, legal advisers and unions.
Oversee ER KPIs, reporting and continuous improvement.
Manage ER budgets, legal spend and settlement agreements.

What You’ll Bring

Essential

Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
Proven ability to influence, challenge and coach senior leaders.
Skilled people leader with experience building high‑performing teams.
Strong analytical, problem‑solving and decision‑making capability.
Excellent communication and relationship‑building skills.
Highly organised, proactive and delivery‑focused.
Strong commercial acumen with a customer‑first approach.
Tech‑savvy, data‑driven and comfortable working with HR systems.
High levels of integrity, resilience and sound judgement.

Desirable

Change management experience.
Exposure to HR systems that support ER case tracking.
Experience working in regulated environments.
Multi‑sector experience.

Why Helping Hands

Be part of a growing national organisation with real purpose.
Genuine opportunities for career progression
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
A workplace that celebrates diversity and champions inclusion — everyone is welcome.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

senior case manager jobs in smethwick

ER Manager

Employee Relations & Policy Lead

Team Leader

Young Carers Transition Lead

Senior Expansion Manager UK

Senior Paralegal- Recoveries

Case Worker 20 Hours per Week

Senior Accessibility Specialist

Supported Housing Manager

Head of Mental Health & Wellbeing

Responsible Business & Social Value Manager

Operations Manager

HR Manager

Servitization and Service Innovation Lead – KTP Associate

Senior Product Manager

Infrastructure and Operations Senior Manager

Quantexa Senior Manager

Social Value Manager

Senior HR Caseworker Manager, Welfare and Casework Team, Judicial HR

Events & Conferences Manager

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