Helpdesk agent Work, Jobs in Solihull, Wmd (with Salaries)

Helpdesk Team Manager
Arcus FM —Redditch
- Up to £36,050 a year
- Full-time
- IT
- Leadership
- Communication skills
- Annual leave
Quick apply
9d
Junior Service Desk Engineer
Novem Limited —Coventry
- £24,785 - £26,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Travel
- Bereavement leave
- Life insurance
Quick apply
3d
Automotive Helpdesk Agent
MSX International —Coventry
- Up to £42.17 an hour
- Full-time
- Remote
- Annual leave
Quick apply
Service Delivery Agent
Mitie —Birmingham
- Full-time
- Organisational skills
- Communication skills
Automotive Manager Level 1 Team
MSX International —Coventry
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply

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Junior Service Desk Engineer
Novem Limited —Coventry
Do you have a full clean UK driving licence? Answer basic helpdesk calls under supervision. A polite and professional attitude. Log and update support tickets.
£24,785 - £26,000 a year
Quick apply
3d
IT Service Desk Engineer
Hexaware Technologies —Birmingham
*Graduate with at least 3 years of experience* working as Service Desk personnel in the UK, with a proven track record of handling complex technical issues and…
£30,000 a year
Quick apply

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helpdesk agent jobs near solihull, wmd

Helpdesk Team Manager

Arcus FM -
Redditch

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Job details

Full-time
Up to £36,050 a year
9 days ago

Benefits

Annual leave
Company pension

Qualifications

Performance management
IT
Leadership
Communication skills

Full job description

We are now seeking for a Team Manager to join us on a permanent basis at our Redditch site.

You’ll be leading a team of around 15 Planners and Desk Agents. Coaching and mentoring them to provide front line support to our clients, from receiving, processing and scheduling reactive and planned maintenance work orders. You’ll manage the team to deliver the results from either a Planning or Desk perspective. In conjunction with your KPIs you’ll provide accurate and concise reports of work order resolution status daily to senior management.

You’ll be working with multi-clients and managing various projects at any one time. Coming from a fast-paced high-pressured background, you’ll find it second nature to understand the complexities of the business whilst building rapport with your networks across all business areas.

You'll be a strong self motivated people manager with effective communication, problem solving and performance management skills. You’ll be confident, self-motivated with a ‘can-do’ attitude. You’ll have exceptional communication skills using different styles to deliver clear messages at all levels. You’ll find it easy to adapt to change quickly and to the ever-changing priorities.

When you join us you will receive:

Salary: up to £36,050 per annum
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

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helpdesk agent jobs in solihull, wmd

Helpdesk Team Manager

Junior Service Desk Engineer

Automotive Helpdesk Agent

Service Delivery Agent

Automotive Manager Level 1 Team

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