Hospitality coordinator Work, Jobs in Solihull, Wmd (with Salaries)

Luxury Spa Host & Guest Experience Coordinator
LUX - DESIGN - LEISURE —Solihull
- From £28,000 a year
- Weekend availability
- Hotel
- Front desk
- Cleaning
- Free parking
Quick apply
Event Coordinator
Lemoncake Events —Lichfield
- £28,000 - £33,000 a year
- Weekend availability
- Customer service
- Travel
- Organisational skills
Quick apply
6d
Events Co-Ordinator
Park Regis Hotel —Birmingham
- £28,335 a year
- Full-time
- Hotel
- Training & development
- Communication skills
- Life insurance
Quick apply
6d
Front of House Office Coordinator
EP Group —Birmingham
- Full-time
- Hospitality
- Front desk
- In-person
Quick apply
7d
External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- University
- Organisational skills
- Computer skills
- Annual leave
- Sick pay
16h
Central Reservations Co-Ordinator
Park regis —Birmingham
- £28,962.57 a year
- Full-time
- Hotel
- Training & development
- Communication skills
- Life insurance
Quick apply
1d
Office - Events Sales Co-Ordinator
West Midland Safari Park —Bewdley
- Weekend availability
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
18h
FOH Supervisor & Social Media Coordinator
The Tudor of Lichfield —Lichfield
- £13.20 - £15.00 an hour
- Weekends only
- Bar
- Inventory control
- Customer service
- Employee discount
Quick apply
Front of house/Social Media coordinator
Modern Synergy —Wolverhampton
- £13.38 an hour
- Part-time
- Front desk
- In-person
- Communication skills
Quick apply
2d

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hospitality coordinator jobs near solihull, wmd

Luxury Spa Host & Guest Experience Coordinator

LUX - DESIGN - LEISURE
Solihull

Quick apply

Job details

Permanent | Full-time
From £28,000 a year

Benefits

Free parking
UK visa sponsorship
On-site parking

Qualifications

Photography
Guest relations
Hospitality venue cleaning or grounds maintenance
Host/hostess experience
Canva
Content creation
Hotel amenities replenishment
Front desk
Cleaning
Food preparation
Videography
Customer interaction
Guest services telephone call handling
Communication skills

Full job description

About Us

Private Wellness is one of the UK's newest luxury private wellness destinations, offering exclusive wellness spa experiences with complete privacy. Our guests enjoy private access to a wellness pool, hydrotherapy spa, sauna, steam room, expereince shower and relaxation facilities in a premium environment.

We believe that exceptional customer service is just as important as our facilities. Every guest should leave feeling they have received a true five-star experience.

If delivering outstanding hospitality comes naturally to you, we'd love to hear from you.

About the Role

This is much more than a receptionist position.

You will be the face of Private Wellness, responsible for creating an unforgettable luxury experience from the moment guests arrive until they leave.

You will also prepare our signature wellness packages, maintain immaculate presentation standards throughout the spa, and ensure every booking exceeds expectations.

Customer satisfaction is our number one priority. We are looking for someone who genuinely cares about people, pays attention to every detail, remains calm under pressure and takes pride in delivering exceptional service every single day.

Your ResponsibilitiesGuest Experience

Welcome every guest with a warm, professional attitude
Deliver a genuine five-star hospitality experience
Check guests in and explain the facilities
Answer calls, emails and booking enquiries
Keep the facilities clean after every use.
Handle guest requests professionally and confidently
Resolve issues calmly and efficiently

Spa Preparation

Prepare our luxury experience packages before guests arrive, including:

Romantic packages
Birthday celebrations
Bridal packages
Seasonal and bespoke packages

This includes:

Preparing fresh fruit platters
Preparing drinks and refreshments
Presenting chocolates and gifts
Decorating rooms with candles, balloons and roses
Ensuring every package looks perfect before guest arrival

(Training will be provided using our package standards.)

Housekeeping

Clean and prepare all spa facilities between bookings
Maintain exceptionally high hygiene standards
Replenish towels, robes and guest amenities
Ensure space looks immaculate for every guest
Carry out quality checks before each booking

Social Media (Desirable)

If you enjoy social media, you'll also have the opportunity to:

Capture photos and videos
Assist with Instagram, TikTok and Facebook
Create simple content
Help grow the Private Wellness brand

We're Looking For Someone Who

Has previous hospitality, hotel, spa or luxury customer service experience
Takes pride in delivering outstanding customer service
Has excellent attention to detail
Works well under pressure
Can multitask in a fast-paced environment
Is confident speaking with customers
Has excellent communication skills
Maintains high personal presentation and professionalism
Is proactive and enjoys keeping busy
Has a positive attitude and strong work ethic
Is reliable, punctual and trustworthy

Non-Negotiables

Previous hospitality experience is essential.
Attention to detail is essential.
Weekend working is required.
You must be comfortable cleaning and preparing luxury spa facilities.
You must remain calm under pressure.
Delivering exceptional customer service is expected at all times.
We are looking for someone who takes pride in their work rather than simply completing tasks.

Desirable Experience

Hotel Reception
Spa Reception
Concierge
Luxury Retail
Cabin Crew
Restaurant Supervisor
Front of House
Event Hospitality
Housekeeping
Social Media
Canva or CapCut
Basic photography or videography

Note - Visa sponsorship available for exceptional candidates (Candidates based in UK only)

Important

We are looking for someone who genuinely enjoys making people happy.

Experience, professionalism, cleanliness, attention to detail and outstanding customer service are far more important to us than simply answering phones.

If you're passionate about hospitality and take pride in creating unforgettable guest experiences, we'd love to hear from you.

Please apply with your CV and a short note explaining why you'd be a great fit for Private Wellness including your salary or hourly expectations and days ?

Pay: From £28,000.00 per year

Benefits:

Free parking
On-site parking
UK visa sponsorship

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

hospitality coordinator jobs in solihull, wmd

Luxury Spa Host & Guest Experience Coordinator

Event Coordinator

Events Co-Ordinator

Front of House Office Coordinator

External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5

Central Reservations Co-Ordinator

Office - Events Sales Co-Ordinator

FOH Supervisor & Social Media Coordinator

Front of house/Social Media coordinator

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