Membership support officer Work, Jobs in Solihull, Wmd (with Salaries)

Membership Support Officer
National Association of Funeral Directors —Solihull
- £21,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
8d
Equality, Diversity and Inclusion (EDI) Officer
West Midlands Combined Authority —Birmingham
- £44,182 - £49,061 a year
- Part-time
- Analysis skills
- AI
- Communication skills
- Annual leave
- Employee discount
14d
Membership Engagement Officer
National Association of Funeral Directors —Solihull
- £21,000 a year
- Part-time
- Customer service
- Administrative experience
- Travel
- Free parking
Quick apply
8d
Enrolment Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
2d
Go Abroad Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
7d
OIE Project Support Officer
Birmingham City University —Birmingham
- £38,050 - £44,131 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- University
7d
OCC Communications Officer
Warwickshire Police —Warwick
- £36,505 a year
- 12 hour shift
- Free parking
- Annual leave
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Donor Experience Officer - Fundraising
Acorns Children's Hospice —Birmingham
- £31,110 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Security Officer
SCC —Birmingham
- £26,926.90 a year
- Weekend availability
- Hybrid work
- Communication skills
Policy Officer
West Midlands Combined Authority —Birmingham
- £37,143 - £41,951 a year
- Part-time
- Analysis skills
- No degree
- Organisational skills
- Annual leave
- Employee discount
1d
Loss Prevention Officer- Birmingham
NEXT —Birmingham
- From £25,068 a year
- Weekend availability
- Travel
- IT
8d
Development Officer
Paragon Banking Group —Solihull
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
7d
Graduate Policy Officer
West Midlands Combined Authority —Birmingham
- £29,031 - £32,601 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
9d
Career Advisor and Graduate Outcomes Officer
Scholars School System —Birmingham
- £27,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Property Management Officer
Paragon Banking Group —Solihull
- Part-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
1d
Forensic Healthcare Professional - Leamington Spa
Partnering Health Ltd —Leamington Spa
- £20,595.12 a year
- Part-time
- English
- In-person
- Nursing
- Free parking
- Store discount
Quick apply
Remediation Officer
Trinity Estates —Birmingham
- Monday to Friday
- Remote
- Employee discount
- Referral programme
Planning Officer (Development Management)
Bromsgrove District Council —Redditch
- £32,061 - £35,412 a year
- Part-time
- Mentoring
- Free parking
- Annual leave
Senior Planning Officer (Development Management)
Bromsgrove District Council —Redditch
- £36,363 - £40,777 a year
- Part-time
- Remote
- Free parking
- Annual leave

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membership support officer jobs near solihull, wmd

Membership Support Officer

National Association of Funeral Directors -
Solihull

Quick apply

Job details

Permanent | Part-time
£21,000 a year
8 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Database management
Organisational skills
Time management

Full job description

Job Purpose

We are seeking a part time (3 days per week) Membership Support Officer who will play a vital role in supporting the smooth and professional operation of the Association’s membership processes, governance administration, and external engagement.

The role provides direct administrative support to the President, Boards/Committees, and the Membership Team, ensuring efficient handling of invitations, meetings, member communications, applications, and database management.

The post holder will act as a first point of contact for prospective and existing members, contributing to a high-quality experience that aligns with the Association’s standards and strategic objectives.

Person Specification

Strong administrative experience within a professional, membership, or customer-facing environment.
Excellent organisational and time management skills with the ability to prioritise competing deadlines.
Clear and confident communicator, both written and verbal, with strong interpersonal skills.
High attention to detail and accuracy when handling data and documentation.
Competent in Microsoft Office, including Outlook, Excel and database systems.
Ability to work independently and collaboratively across teams.
Proactive and solutions-focused approach to work.
Ability to oversee confidential information with discretion.
Professional, approachable, and member-focused manner.
Ability to work independently and as part of a team.
Commitment to the Association’s mission, values, and strategic direction.

Main Duties and Responsibilities

Manage all administrative aspects of Presidential and senior representative engagements, including overseeing invitations, confirming attendance, booking accommodation, completing visit documentation, updating calendars, and maintaining accurate records.
Provide comprehensive administrative support for Boards, Committees and internal groups, including arranging meeting rooms and accommodation, preparing and distributing papers, attending meetings where required, and producing accurate minutes with specified timescales.
Act as a first point of contact for members and prospective members by telephone, email and website enquiries, jointly overseeing the info@ inbox and ensuring professional and timely responses.
Administer the full lifecycle of membership applications, including processing new applications, amendments and branch changes; liaising with applicants regarding compliance with criteria; monitoring outstanding information; and withdrawing applications where necessary.
Maintain the accuracy and integrity of all membership data, ensuring regular updates to internal databases, website listings (including suppliers and overseas members), and associated documentation.
Issue digital and hard-copy welcome packs, maintain and update welcome pack materials, and manage the annual and ad-hoc distribution of membership and inspection certificates.
Support the membership renewal cycle by responding to member queries, communicating with late payers, issuing lapsed membership notifications, processing resignations, and updating internal spreadsheets and systems, the team of Standards and Quality Managers, Area Federations and Local Associations accordingly.
Manage stationery requirements including ordering, processing and fulfilling.
Support sales activity across events, publications, and organisational initiatives, working alongside the Editor of our monthly magazine and our Marketing and Business Support Manager to maintain existing relationships and identify new opportunities.
Assist in building and maintaining positive relationships with clients, affiliate partners, and stakeholders to support long-term engagement and value.
Assist with monitoring sales and engagement activity to help inform future planning and improve outcomes.
Contribute to wider National Office operations and undertake any other duties that support the effective running of the Association.

Pay: £21,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

membership support officer jobs in solihull, wmd

Membership Support Officer

Equality, Diversity and Inclusion (EDI) Officer

Membership Engagement Officer

Enrolment Officer

Go Abroad Officer

OIE Project Support Officer

OCC Communications Officer

Social Value Officer

Donor Experience Officer - Fundraising

Security Officer

Policy Officer

Loss Prevention Officer- Birmingham

Development Officer

Graduate Policy Officer

Career Advisor and Graduate Outcomes Officer

Property Management Officer

Forensic Healthcare Professional - Leamington Spa

Remediation Officer

Planning Officer (Development Management)

Senior Planning Officer (Development Management)

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