Senior visitor experience officer Work, Jobs in Solihull, Wmd (with Salaries)

Senior Visitor Experience Officer
National Trust —Hagley
- £28,993 a year
- Weekend availability
- Free parking
- Employee assistance programme
9d
Cluster Support Manager
WMGC —Birmingham
- £43,700 a year
- Hybrid work
- Analysis skills
- Project management
- Contracts
Communications and Events Supervisor - Campus Services - 48510 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Microsoft Office
- Hotel
- Project management
- Annual leave
- Sick pay
13d
Health and Safety Advisor
Coventry City Council —Coventry
- £39,152 - £46,142 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Chaplain: Free Church Deacon or Lay Person (28 Hours)
Ministry of Justice —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Leadership
- Annual leave
13d
Business Manager
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Estates & Facilities Lead
School of Coding —Birmingham
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Supervising experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply

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Senior Visitor Experience Officer
National Trust —Hagley
You'll be responsible on the day for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and…
£28,993 a year
9d
Visitor Economy Communications Manager
WMGC —Birmingham
If you excel at shaping narratives, driving media coverage and building compelling stories that put destinations on the map, this role offers the opportunity to…

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Senior Visitor Experience Officer

National Trust -
Hagley

Apply Now

Job details

Permanent | Full-time
£28,993 a year
9 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Full job description

Clent Hills is a special place for the people of Birmingham and Worcestershire. it covers 200 hectares of countryside over 2 hills, with spectacular views, deep valleys and secluded woodland.

You’ll inspire individuals and communities to appreciate and engage with our landscapes, heritage, and wildlife, creating meaningful, year round experiences for all.

We're a new property portfolio with a focus on the National Trust’s strategy priorities of Ending Unequal Access and Inspire Millions, so you’ll join at an exciting time as we start to develop plans which rise to the ambitions of the National Trust’s new strategy ‘People and Nature Thriving’.

You'll support the Property Experiences Curator and the Lead Ranger in making sure everything runs smoothly in what is a complex and lively visitor business.

You'll work 37.5 hours per week including weekends and Bank Holidays on a regular basis.

What it's like to work here:The Clent Hills has been an important part of the local landscape since ancient times, and they're now a countryside haven in the heart of the Midlands. They attract in the region of 350,000 visitors every year and very popular with the urban population of Birmingham and the Black Country.

The Clent Hills are part of the West Birmingham, Wolverhampton and Black Country portfolio which also includes Birmingham Back to Backs, Moseley Old Hall and Wightwick Manor & Gardens. Your primary base will be the Clent Hills, the Hills themselves and our office located a short distance away, but your role will take you across the portfolio.

What you'll be doing:You'll work closely with the portfolio teams, particularly the Ranger and Visitor Experience teams, to create a dynamic and engaging outdoor programme for people of all ages. You'll be open to ideas and be curious about how we can engage with visitors, stakeholders and partners in order to achieve our ambitious plans as set out in our strategy.

Day to day you'll be part of the operations team, you'll be focused on achieving the highest standards of presentation and service, helping everything to run smoothly during projects, events, active conservation work, busy school holidays and throughout the year. You’ll work alongside colleagues in the Welcome team to make sure everyone who visits has everything they need to enjoy their day.

You'll carry out duty management as needed. You'll be responsible on the day for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and customers in case of emergency, enquiry or complaint.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking forWe’d love to hear from you if you’re:

experienced in devising and running activities to inspire and engage people
skilled at communicating, and building good working relationships with people in your team and beyond
aware of ways to interpret precious collections of art and objects to a wide variety of people
well-organised, and able to work at pace and keep to time
confident that you can deal with all kinds of people in all kinds of situations
flexible, yet with a focus on always giving high standards of customer service
used to working with and supervising volunteers

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

Apply Now

Refine Your Search

senior visitor experience officer jobs in solihull, wmd

Senior Visitor Experience Officer

Cluster Support Manager

Communications and Events Supervisor - Campus Services - 48510 - Grade 6

Health and Safety Advisor

Chaplain: Free Church Deacon or Lay Person (28 Hours)

Business Manager

Estates & Facilities Lead

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